All reviews

Rating Breakdown

  • 5
    89% (250 ratings)
  • 4
    4% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    5% (13 ratings)
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4 / 5 Share

May 7, 2024

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

"Great support is part of a good product." We couldn't agree with you more πŸ’ͺ🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

4 / 5 Share

Dec. 21, 2023

I enjoy the ease of using this app. I did have an issue where I had made changes to the navigation menu on the Shopify side after I already had made the Meteor menu. I could not re-import from Shopify, so I had to delete all of the menus and the import the same way as the first time setting up the app. Josiah from Meteor was extremely helpful in pointing this out. Looks like they may work on some integration upgrades in the future.

Using app

About 5 hours

Total reviews

2

Average rating

4.5

Developer Reply

It's great to hear that our customer support team was able to clarify the import process. And yes, we are constantly improving Meteor Mega Menu and your feedback is invaluable to what and how we develop. Thank you for taking the time to tell us how we're doing 😊

4 / 5 Share

Dec. 14, 2023

The menu has been working well so far, and the support has been helpful and responsive. However, there is a drawback: the app is not fully multi-region compatible, as it can only automatically translate exact titles when using the Translate & Adapt app. Nonetheless, overall experience has been great.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave this helpful review! 😊 Regarding the multi-region compatibility issue, thank you for your feedback. This is a feature that we're hoping to add in the future πŸ’ͺ🏼

4 / 5 Share

May 9, 2023

Change one star to 4 stars APP is easy to use But like another comment, if you want to get the fast response, you need to write here not by email. That's why I do not give 5 stars.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi again πŸ‘‹ we still don't have any record of you reaching out from your shop email. It's possible your message got caught by a spam filter, but we looked and couldn't find it. Using the app's chat widget is a guaranteed way to get in touch with us; you'll get a response within 24 hours M-F (and usually much faster than that) 😊

4 / 5 Share

Oct. 29, 2020

Love that there is a free version that does what I need it too! The interface is a little confusing, but overall I'm satisfied.

Using app

Over 1 year

Total reviews

11

Average rating

4.8

Developer Reply

We appreciate your honest review! Be sure to reach out to our support team if you need any assistance πŸ€—

4 / 5 Share

July 8, 2020

PROS: - A++ Support - Clean and nice menu designs. - Good technical implementation and easy to use CONS: - Limited only to 8 templates, even with the most expensive plan - Existing templates have pretty basic customization options

Using app

2 days

Total reviews

4

Average rating

2.8

Developer Reply

Thanks for the honest, helpful feedback! FYI, the Premium plan does support CSS styling for more advanced customization/styling options. 😊

4 / 5 Share

Nov. 27, 2019

good way to add dropdown menu quickly...................................................................................................................................................................................................................................................................................................................

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 5, 2019

The layout is super user-friendly once you play around with it for a few minutes, and the support is even better

Using app

9 months

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for taking the time to leave us a review! We appreciate your business

4 / 5 Share

Sept. 6, 2016

Was suggested to me by a Shopify Expert and is decent but didn't fit my needs. There's another similar paid app I prefer at this time. www.gottacollectemall.com

Using app

About 9 hours

Total reviews

9

Average rating

4.9

4 / 5 Share

July 11, 2016

I'm a total newcomer to the Shopify scene, and was really bummed out when I found out I couldn't use a double dropdown menu on my current theme. I downloaded this app, which was recommended by Shopify and had a little bit of trouble understanding how to implement it with my old navigation menu at first. I reached out to the support team and they were extremely helpful (and patient) while we worked together to transfer my new menu to the bacon app. I would love if it had videos that helped with the set up process, but the photo tutorials are super awesome and helpful. Happy with my experience (:

Using app

10 months

Total reviews

2

Average rating

4.5