Microsoft Clarity: AI Insights for Shopify

Microsoft Clarity: AI Insights

Microsoft Clarity: Free AI Analytics, Heatmaps, Recordings

Rating

4.5

feedback

475

Reviews

chart

#11

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    56%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with many users giving it a high rating for its usefulness and features. Positive aspects highlighted include the app being free, providing extensive analytics, and offering valuable insights into customer behavior on the website. Users appreciate the ability to see visitor interactions through videos and heatmaps, which helps improve their understanding of customer preferences. However, some users have reported issues with the app, such as recording sessions inaccurately, layout problems on the store, and technical glitches like the app not working or failing to export data. Customer service responsiveness and usability issues have also been mentioned as areas needing improvement.

Highlights

Free app with extensive analytics and valuable insights into customer behavior
Positive feedback on video and heatmap features for understanding customer interactions
Issues reported include inaccurate session recordings, layout problems, and technical glitches
Customer service responsiveness and usability improvements needed
Mixed reviews with a combination of high ratings and critical feedback

Rating Breakdown

  • 5
    73% (349 ratings)
  • 4
    7% (34 ratings)
  • 3
    3% (14 ratings)
  • 2
    2% (9 ratings)
  • 1
    7% (35 ratings)

Reviews with Text

  • 17% (77)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 18, 2025

it doesn't load my page correctly and I can't exclude visitors by IP without logging in to another MS account.

Using app

--

Total reviews

3

Average rating

3.7

3 / 5 Share

Dec. 18, 2025

gut, umfangreich, kostenlos. an sich sehr gut. aber ich hab deutlich mehr klicks in clarity als im shop. also irgendwas scheint nicht zu stimmen.

Store

VANA

Using app

--

Total reviews

8

Average rating

3.6

5 / 5 Share

Dec. 18, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Store

Soliom

Using app

8 days

Total reviews

6

Average rating

5.0

All reviews

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