Microsoft Clarity: AI Insights for Shopify

Microsoft Clarity: AI Insights

Optimize conversions with AI analytics, recordings, heatmaps

Rating

4.5

feedback

581

Reviews

chart

#14

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    56%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with many users giving it a high rating for its usefulness and features. Positive aspects highlighted include the app being free, providing extensive analytics, and offering valuable insights into customer behavior on the website. Users appreciate the ability to see visitor interactions through videos and heatmaps, which helps improve their understanding of customer preferences. However, some users have reported issues with the app, such as recording sessions inaccurately, layout problems on the store, and technical glitches like the app not working or failing to export data. Customer service responsiveness and usability issues have also been mentioned as areas needing improvement.

Highlights

Free app with extensive analytics and valuable insights into customer behavior
Positive feedback on video and heatmap features for understanding customer interactions
Issues reported include inaccurate session recordings, layout problems, and technical glitches
Customer service responsiveness and usability improvements needed
Mixed reviews with a combination of high ratings and critical feedback

Rating Breakdown

  • 5
    75% (433 ratings)
  • 4
    6% (37 ratings)
  • 3
    3% (19 ratings)
  • 2
    2% (9 ratings)
  • 1
    7% (38 ratings)

Reviews with Text

  • 17% (91)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2026

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 12, 2026

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Using app

2 days

Total reviews

9

Average rating

5.0

All reviews

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