Microsoft Clarity: AI Insights
Optimize conversions with AI analytics, recordings, heatmaps
Rating
4.6
feedback
1,396
chart
#15
All reviews
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May 9, 2026
May 1, 2026
What the hell is wrong with the brand agent? I get an error message every time I interact with it, I emailed Microsoft a thousand times asking for a fix and got nothing from them
April 14, 2026
That there's no support available. I've repeatedly emailed microsoft to help me set up the brand agent. I get zero response. So mind you, the recordings are okay - hence the 2 stars, but engaging with microsoft to be a beta tester to improve THEIR product is not possible. I just get ignored..
April 13, 2026
March 8, 2026
March 2, 2026
I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/
Feb. 11, 2026
None of the heatmaps or recording show my actual site - everything looks broken and we're just using the Shopify built-in theme called Dawn? Kinda pointless sorry.
Jan. 15, 2026
Nov. 28, 2025