Microsoft Clarity: AI Insights for Shopify

Microsoft Clarity: AI Insights

Optimize conversions with AI analytics, recordings, heatmaps
Rating
4.6
Feedback
1,703
Reviews
Chart
#20
Shopify

All reviews

1 / 5 Share
July 21, 2026

太卡非常卡巨卡

Store Using app Total reviews Average rating
MERACH 8 months 8 4.5
1 / 5 Share
July 17, 2026

The app said it wasn't a chatbot. It was. Then it began injecting code into the customer comment form. That means it was live when a customer was paying if it was able to inject code on the page. Totally unprofessional and a serious security concern. I will switch to adding the code lower down in the code. The chatbot seemed very good by the way, but I am not taking security risks.

Store Using app Total reviews Average rating
Uscenes 8 days 1 1.0
1 / 5 Share
July 17, 2026

Store Using app Total reviews Average rating
RustyDad 1 1.0
1 / 5 Share
July 16, 2026

Very difficult for a shopkeeper/retailer to grasp

Store Using app Total reviews Average rating
AGStamps 3 days 7 4.4
1 / 5 Share
July 10, 2026

Store Using app Total reviews Average rating
JazzUpCo 2 months 6 4.3
1 / 5 Share
July 8, 2026

Store Using app Total reviews Average rating
Sleepwhale 5 months 2 3.0
1 / 5 Share
June 30, 2026

Store Using app Total reviews Average rating
LionLaurel 12 minutes 1 1.0
1 / 5 Share
June 30, 2026

junk

Store Using app Total reviews Average rating
Spirited Cyclist About 1 month 1 1.0
1 / 5 Share
June 23, 2026

One of the worst tools ive ever used, cookie popups for an example block the entire view and there's no simple way to hide them

Store Using app Total reviews Average rating
Nikben 19 days 2 3.0
1 / 5 Share
June 23, 2026

Store Using app Total reviews Average rating
Virgous 3 months 2 1.0
1 / 5 Share
June 20, 2026

Store Using app Total reviews Average rating
1 / 5 Share
June 17, 2026

太卡了,而且很多选项都没有显示

Store Using app Total reviews Average rating
AOSKY 9 months 3 3.7
1 / 5 Share
June 15, 2026

Store Using app Total reviews Average rating
chulamexico 3 days 1 1.0
1 / 5 Share
June 14, 2026

Store Using app Total reviews Average rating
Viking Warrior 4 months 6 4.3
1 / 5 Share
June 14, 2026

Store Using app Total reviews Average rating
Moroccanoil UK 3 months 4 4.0
1 / 5 Share
June 12, 2026

Store Using app Total reviews Average rating
Ehva Jwellery 21 days 1 1.0
1 / 5 Share
June 11, 2026

I am not able to download the matrics also the recording quality is not that great.

Store Using app Total reviews Average rating
GiRLiT 5 months 4 4.0
1 / 5 Share
June 7, 2026

HELT VÄRDELÖST

Store Using app Total reviews Average rating
Aldestore 5 days 1 1.0
1 / 5 Share
June 6, 2026

Store Using app Total reviews Average rating
Forge Work Supply 1 day 2 3.0
1 / 5 Share
June 6, 2026

Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved. This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users. At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.

Store Using app Total reviews Average rating
Tropical Glass 29 minutes 1 1.0
Developer Reply

Hi Tropical Glass! We are sorry you are facing difficulties with the setup. Please, reach out to [email protected] with the Clarity project ID you're trying to link to help resolve this issue.

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