Microsoft Clarity: AI Insights
All reviews
The app said it wasn't a chatbot. It was. Then it began injecting code into the customer comment form. That means it was live when a customer was paying if it was able to inject code on the page. Totally unprofessional and a serious security concern. I will switch to adding the code lower down in the code. The chatbot seemed very good by the way, but I am not taking security risks.
Very difficult for a shopkeeper/retailer to grasp
One of the worst tools ive ever used, cookie popups for an example block the entire view and there's no simple way to hide them
I am not able to download the matrics also the recording quality is not that great.
Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved. This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users. At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.
Hi Tropical Glass! We are sorry you are facing difficulties with the setup. Please, reach out to [email protected] with the Clarity project ID you're trying to link to help resolve this issue.
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