Microsoft Clarity: AI Insights
Optimize conversions with AI analytics, recordings, heatmaps
Rating
4.5
feedback
1,101
chart
#5
All reviews
Review RSS Feed
April 14, 2026
That there's no support available. I've repeatedly emailed microsoft to help me set up the brand agent. I get zero response. So mind you, the recordings are okay - hence the 2 stars, but engaging with microsoft to be a beta tester to improve THEIR product is not possible. I just get ignored..
April 13, 2026
March 8, 2026
March 2, 2026
I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/
Feb. 11, 2026
None of the heatmaps or recording show my actual site - everything looks broken and we're just using the Shopify built-in theme called Dawn? Kinda pointless sorry.
Jan. 15, 2026
Nov. 28, 2025
Nov. 3, 2025
Microsoft Clarity in all is good. But for being microsoft it is very undeveloped. Have gotten no respons from customer service. There are a lot of bugs. Like you can't export the data in this app (even though there is an export data)
Store
EIRVIND EYEWEAR
Using app
2 months