All reviews

Rating Breakdown

  • 5
    74% (302 ratings)
  • 4
    7% (29 ratings)
  • 3
    3% (11 ratings)
  • 2
    2% (8 ratings)
  • 1
    7% (30 ratings)

Reviews with Text

  • 18% (67)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 20, 2025

So far it's a disappointment. 40 minutes later, I'm still waiting for a confirmation email. So can't get anywhere. Look in the spam folders, multiple different email accounts.... Nowehere found where it should arrive or even where it could arrive...

Store

TJÅKKO

Using app

16 minutes

Total reviews

8

Average rating

4.0

5 / 5 Share

Sept. 17, 2025

为什么下载不了数据

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 26, 2025

I don't recommend adding this app to your store - it's buggy, full of errors and don't have many options you get in the browser version - like you can't add team members, can not connect Google Analytics or Google Ads account. So, if you have never used the browser version, you wouldn't even know that all other options exist. I installed this app following their instructions on how to connect my Shopify store, but it still created it as a new project. I tried to reach out to their support via the app, but no one got back to me. I then reached out to them through their support email address, and they haven't been helpful as well - they leave most of the questions unanswered and they also do not know how their app works on Shopify's end. I thought I would switch to the app within Shopify so that I don't have to reinstall google tag manager's tag or Clarity's snippet every time I update my Theme, because the tags get removed with every update. But now I see it was a big mistake, and I should have stayed with the initial set up. Now I will lose a month of all the latest collected data.

Store

Ohdita

Using app

25 days

Total reviews

3

Average rating

1.0

1 / 5 Share

Aug. 26, 2025

Simply does not track anything in my setup. I rollback to my previous GTM setup. Just a time loss!

Using app

About 15 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 20, 2025

This app worked well in the first month, but then it showed the installation guide authentication . The issue is that there’s no option to resend the confirmation email. Since we were busy running ads, we missed the first confirmation email, and now the session expired but they haven’t sent a new one

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 18, 2025

fue facil de instalar, vamos viendo como funciona

Using app

3 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 15, 2025

No me deja revisar la información en el Dashboard del widget en shopify

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

Hola equipo de Biocress, Vemos que hay varios proyectos de Clarity para Biocress. Se nos ocurre que quizá no se haya conectado el correcto. Por favor, enviadnos un correo a [email protected] y estaremos encantados de ayudar. ¡Gracias!

1 / 5 Share

Aug. 13, 2025

It does not even load

Store

S10Home

Using app

17 days

Total reviews

8

Average rating

2.5

5 / 5 Share

Aug. 9, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 7, 2025

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Neurotroopics! We would love to understand what happened and if we can help you in any way. Please send us an email to [email protected]!

5 / 5 Share

Aug. 7, 2025

Works great! I love the update emails and it has helped me find dead links. I used Clarity before it was a Shopify app, and I went ahead and installed the shopify app for simpler management and it was as easy as approving the connection by clicking a link in an email.

Using app

14 minutes

Total reviews

2

Average rating

4.5

1 / 5 Share

Aug. 7, 2025

Can't even get past the "send confirmation email" to connect a project...

Using app

10 days

Total reviews

8

Average rating

4.3

Developer Reply

Hi Elgin USA team, Sorry to hear that you're having trouble! Confirmation emails are sent to project admins only, please double check if someone else has received it. But if you still have issues, please contact us at [email protected] and we will help you fix it!

5 / 5 Share

Aug. 7, 2025

I started out using Microsoft Clarity with a code snippit and it's greta insights on how they move through your site. When I received a sale and tried to find the recording of how the customer used the site I realized they used the SHOP app and it didn't record the session. I recently found out that Shopify as "Microsoft Clarity: AI Insights" app in the shopify store and now records the SHOP sessions too. Fantastic!

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

I think this is same as on browser clarity, wishes for new features exclusively for Shopify

Using app

32 minutes

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 7, 2025

we use clarity to keep an eye on how people are using our website, especially the search functions, and to get an idea of where they're dropping off. it's intuitive and useful and we're grateful that it is free

Using app

5 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Very easy to install ( I already had clarity account). Great FREE tool with a lot of insides. Thank you!

Using app

3 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 1, 2025

diffict to install - wants a microsoft advertising account setup - everything is hidden. You don't make t easy to install a simple app

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi Zensational Gifts, Thanks for your feedback. We can confirm that Clarity *does not* require a Microsoft Ads account. We would love to understand the issues you encountered when you installed our app. Please reach out to [email protected] and we will do our best to help you.

5 / 5 Share

July 29, 2025

1. Amazing value - for free! 2. Helps me a lot to understand my customers behaviour

Store

rkApps

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you rkApps!

4 / 5 Share

July 26, 2025

Store

elamid

Using app

43 minutes

Total reviews

1

Average rating

4.0