Microsoft Clarity: AI Insights
Microsoft Clarity: Free AI Analytics, Heatmaps, Recordings
Rating
4.5
feedback
402
chart
#6
All reviews
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Sept. 20, 2025
AI summary doesnt work. Its not possible to connect account and access data from main web version of service
Sept. 20, 2025
So far it's a disappointment. 40 minutes later, I'm still waiting for a confirmation email. So can't get anywhere. Look in the spam folders, multiple different email accounts.... Nowehere found where it should arrive or even where it could arrive...
Aug. 26, 2025
I don't recommend adding this app to your store - it's buggy, full of errors and don't have many options you get in the browser version - like you can't add team members, can not connect Google Analytics or Google Ads account. So, if you have never used the browser version, you wouldn't even know that all other options exist. I installed this app following their instructions on how to connect my Shopify store, but it still created it as a new project. I tried to reach out to their support via the app, but no one got back to me. I then reached out to them through their support email address, and they haven't been helpful as well - they leave most of the questions unanswered and they also do not know how their app works on Shopify's end. I thought I would switch to the app within Shopify so that I don't have to reinstall google tag manager's tag or Clarity's snippet every time I update my Theme, because the tags get removed with every update. But now I see it was a big mistake, and I should have stayed with the initial set up. Now I will lose a month of all the latest collected data.
Aug. 26, 2025
Simply does not track anything in my setup. I rollback to my previous GTM setup. Just a time loss!
Aug. 20, 2025
This app worked well in the first month, but then it showed the installation guide authentication . The issue is that there’s no option to resend the confirmation email. Since we were busy running ads, we missed the first confirmation email, and now the session expired but they haven’t sent a new one
Aug. 15, 2025
No me deja revisar la información en el Dashboard del widget en shopify
Hola equipo de Biocress, Vemos que hay varios proyectos de Clarity para Biocress. Se nos ocurre que quizá no se haya conectado el correcto. Por favor, enviadnos un correo a [email protected] y estaremos encantados de ayudar. ¡Gracias!
Aug. 7, 2025
Hi Neurotroopics! We would love to understand what happened and if we can help you in any way. Please send us an email to [email protected]!
Aug. 7, 2025
Can't even get past the "send confirmation email" to connect a project...
Hi Elgin USA team, Sorry to hear that you're having trouble! Confirmation emails are sent to project admins only, please double check if someone else has received it. But if you still have issues, please contact us at [email protected] and we will help you fix it!
Aug. 1, 2025
diffict to install - wants a microsoft advertising account setup - everything is hidden. You don't make t easy to install a simple app
Hi Zensational Gifts, Thanks for your feedback. We can confirm that Clarity *does not* require a Microsoft Ads account. We would love to understand the issues you encountered when you installed our app. Please reach out to [email protected] and we will do our best to help you.