Microsoft Clarity: AI Insights for Shopify

Microsoft Clarity: AI Insights

Optimize conversions with AI analytics, recordings, heatmaps
Rating
4.6
Feedback
2,218
Reviews
Chart
#10
Shopify

All reviews

2 / 5 Share
March 8, 2026

Store Using app Total reviews Average rating
2 / 5 Share
March 4, 2026

Store Using app Total reviews Average rating
Muscle Smith 3 months 1 2.0
2 / 5 Share
March 2, 2026

I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/

Store Using app Total reviews Average rating
Pakks 4 months 6 4.5
Developer Reply

Hi Pakks! This should be resolved now.

2 / 5 Share
Jan. 24, 2026

ca bug enormement

Store Using app Total reviews Average rating
Ma Taie d'Oreiller 5 months 4 4.0
2 / 5 Share
Jan. 22, 2026

Store Using app Total reviews Average rating
Newbeing 4 months 2 3.5
2 / 5 Share
Jan. 18, 2026

Store Using app Total reviews Average rating
Tenovia 3 days 2 3.5
2 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
iBrilliance shop 9 days 1 2.0
2 / 5 Share
Dec. 9, 2025

can not see what user click

Store Using app Total reviews Average rating
Himiway Bike 6 days 4 4.3
2 / 5 Share
Nov. 28, 2025

Store Using app Total reviews Average rating
Phlippens About 2 months 2 3.0
2 / 5 Share
Nov. 14, 2025

Great on website but as shopify app its super laggy

Store Using app Total reviews Average rating
Lusora 2 days 1 2.0
2 / 5 Share
Nov. 4, 2025

Store Using app Total reviews Average rating
Heelys About 2 months
2 / 5 Share
Nov. 3, 2025

Microsoft Clarity in all is good. But for being microsoft it is very undeveloped. Have gotten no respons from customer service. There are a lot of bugs. Like you can't export the data in this app (even though there is an export data)

Store Using app Total reviews Average rating
EIRVIND EYEWEAR 2 months
2 / 5 Share
Oct. 21, 2025

De app blijft op wit scherm, zo kan ik niks zien

Store Using app Total reviews Average rating
ClearSip About 20 hours 3 4.0
2 / 5 Share
Oct. 7, 2025

not too user friendly. Confusing on how to really use

Store Using app Total reviews Average rating
Precious Hollows About 2 months 15 4.8
2 / 5 Share
Oct. 5, 2025

cant skip forward, once trying to skin it jammed

Store Using app Total reviews Average rating
Nexo™ 1 day 5 4.4
Developer Reply

Hi Nexo™ team! We would love to help with this issue. Can you send us an email to [email protected] with more details?

2 / 5 Share
Sept. 26, 2025

They added to cart, but what have they done after that--I do not see this data or recording. I want to see how many people dropped from Add to cart & how many people dropped off before checkout. If you had like a journey & a clear map of how many people dropped off & where, that'd be gold for the marketers.

Store Using app Total reviews Average rating
Sai Jagannath Astrology Center About 1 month 1 2.0
Developer Reply

Hi Sai Jagannath Astrology Center team, Thanks for your review! Payment and thank you page tracking is only available for Shopify Plus users. Clarity is fully compatible, but you will need to upgrade your Shopify plan. In the meantime, we hope you can learn as much as possible from your users from other interactions. Have a wonderful day,

2 / 5 Share
Sept. 23, 2025

Store Using app Total reviews Average rating
Ember Noire About 2 months 1 2.0
Previous Page 2 of 2 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.