East Coast Supplements review for MIDA: Heatmap, Record & Replay

5 / 5

July 1, 2024

I'm really enjoying this app! It's incredibly helpful, and the staff is always quick to respond. One feature I love is the MIDA Session Recording Replay, which lets me follow my customers' actions on my site. With full session recordings and heatmaps, I can see exactly what's happening and test new ideas to reduce bounce rates and cart abandonment. This tool helps me understand my customers' experiences without making assumptions. It categorizes sessions by abandoned cart, abandoned checkout, and successful orders, making it super easy to find what I need. Overall, the detailed analytics and visuals, like custom dashboards and reports, make it easy to keep track of everything. Plus, the tool is GDPR compliant and supports multiple stores.

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the glowing 5-star review! We're thrilled to hear that you're finding our app incredibly helpful and that you appreciate our quick support. It's great to see that you're making the most of our app's features and finding value in the detailed analytics and visuals we provide. We're glad to know that our tool is helping you understand your customers' experiences without assumptions and supporting your business needs. Your feedback means a lot to us!

MIDA: Heatmap, Record & Replay for Shopify
MIDA: Heatmap, Record & Replay
4.9 star
142 reviews

MIDA Sessions Recording - Shopify App Store

Shopify App Store