Rating

4.9

feedback

458

Reviews

chart

#165

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    14%
  • Less than a month
    45%
  • Less than a year
    34%
  • More than a year
    2%

Reviews Summary

The MIDA Replay Heatmaps app has received overwhelmingly positive reviews from Shopify store owners. Users appreciate the valuable insights provided by session recordings and heatmaps, which help them understand customer behavior, identify areas for improvement, and optimize the shopping experience. The app is praised for its ease of use, intuitive interface, smooth performance, and clear presentation of data. Customers also highlight the exceptional customer service, quick response times, and helpful support provided by the MIDA team. Some users mention that the app has helped them increase conversions, improve workflow efficiency, and make data-driven decisions. However, a few users noted that the free quota for recordings is limited and some features are paid.

Highlights

Valuable insights from session recordings and heatmaps
Ease of use and intuitive interface
Exceptional customer service and quick support
Improvement in conversions and workflow efficiency
Limited free quota for recordings and some paid features

Rating Breakdown

  • 5
    96% (441 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 87% (401)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2026

Usefull app to track customer behavior to improve UX and conversion

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2026

MIDA Replay Heatmaps has been an excellent addition to our Shopify store. It's incredibly easy to use, and the session recordings and heatmaps provide valuable insights into how customers interact with our website. Being able to see exactly where visitors click, scroll, and drop off has helped us identify areas for improvement and optimize the shopping experience. The app runs smoothly, the interface is intuitive, and the data is presented in a way that's easy to understand and act on. It's become an essential tool for improving conversions and understanding customer behavior. Highly recommended for any Shopify store owner looking to make data-driven decisions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 30, 2026

Using app

3 days

Total reviews

6

Average rating

4.8

5 / 5 Share

April 30, 2026

Using app

17 days

Total reviews

1

Average rating

5.0

All reviews

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