Rating

4.9

feedback

474

Reviews

chart

#133

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    14%
  • Less than a month
    44%
  • Less than a year
    33%
  • More than a year
    1%

Reviews Summary

The MIDA Replay Heatmaps app has received overwhelmingly positive reviews from Shopify store owners. Users appreciate the valuable insights provided by session recordings and heatmaps, which help them understand customer behavior, identify areas for improvement, and optimize the shopping experience. The app is praised for its ease of use, intuitive interface, smooth performance, and clear presentation of data. Customers also highlight the exceptional customer service, quick response times, and helpful support provided by the MIDA team. Some users mention that the app has helped them increase conversions, improve workflow efficiency, and make data-driven decisions. However, a few users noted that the free quota for recordings is limited and some features are paid.

Highlights

Valuable insights from session recordings and heatmaps
Ease of use and intuitive interface
Exceptional customer service and quick support
Improvement in conversions and workflow efficiency
Limited free quota for recordings and some paid features

Rating Breakdown

  • 5
    96% (457 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 87% (411)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 24, 2026

Store

NURDIN

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Great App, show's customer navigation really clearly.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us. Mida-app.io Team ✨

5 / 5 Share

May 19, 2026

Appli au top ! cela m'aide beaucoup dans mon quotidien pour voir ce que les gens vont voir etc.... vraiment superbe

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour vos gentils mots et vos 5 étoiles ! 💚 Nous sommes ravis de vous compter parmi nous. L’équipe Mida-app.io

5 / 5 Share

May 17, 2026

Very good app to monitor customer behaviours, team been very helpful whenever I need. Keep up the good work and wish successful come to both of us soon

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us. Mida-app.io Team ✨

All reviews

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