Rating

4.9

feedback

438

Reviews

chart

#167

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    14%
  • Less than a month
    43%
  • Less than a year
    34%
  • More than a year
    2%

Reviews Summary

The reviews for the MIDA app are overwhelmingly positive, with users praising its ease of use, effectiveness in understanding customer behavior, and helpful session recordings and heatmaps. Many users appreciate the support team's responsiveness and assistance in setting up the app. However, there are some concerns about the free quota being low and issues with bot traffic affecting the accuracy of data. Overall, MIDA is highly recommended for improving conversions and gaining valuable insights into customer interactions on Shopify stores.

Highlights

Ease of use and effectiveness in understanding customer behavior
Helpful session recordings and heatmaps
Responsive and helpful support team
Concerns about low free quota and bot traffic affecting data accuracy

Rating Breakdown

  • 5
    95% (418 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 86% (375)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your support 💚 We’re so glad you’re enjoying the app. Mida-app.io Team ✨

5 / 5 Share

April 11, 2026

A very useful tool for gaining insight into real user behavior. The session recordings and cursor tracking clearly show where visitors hesitate, what they overlook, and which elements of the store are actually effective.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us. Mida-app.io Team ✨

5 / 5 Share

April 11, 2026

Just Installed - I am here to rate the customer care experience on guiding me through the process of installing the app. I am hoping this helps !!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your support 💚 We’re so glad you’re enjoying the app. Mida-app.io Team ✨

5 / 5 Share

April 9, 2026

Very responsive and helpful customer service. The app itself is very user friendly and gives great insight!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your feedback 💚 It keeps us motivated to improve every day. Mida-app.io Team ✨

5 / 5 Share

April 9, 2026

atención muy buena y la app es muy rápida no como otros mapas de calor

Store

Kanaus

Using app

3 days

Total reviews

9

Average rating

4.7

Developer Reply

¡Gracias por las amables palabras y las 5 estrellas! 💚 Estamos agradecidos de tenerte con nosotros. MIDA Team ✨

All reviews

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