All reviews

Rating Breakdown

  • 5
    113% (255 ratings)
  • 4
    4% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2025

Very straight to the point and intuitive for all users. Highly Recommend

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Great app, and the customer service? superb

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2025

The app looks awesome! I just finished the onboarding process, and everything feels smooth and intuitive. I love how clearly it records what people do on my website—it gives me valuable insights in a very user-friendly way. Looking forward to using it more and exploring all the features!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

Nice app, really help in understanding the costumers

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Very Helpful to gain insight into customer actions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

Easy to use, and very intuitive, in the free plan to do a lot of things.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2025

Excellent service, great replays, awesome quality. Also team is quick to reply, can't ask for more

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2025

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

buen servicio de atención al cliente

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Good feedback information and great support.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2025

Amazing app! We offer products that require customers to enter their Instagram username in the product fields. Previously, if a customer added an item to their cart but abandoned it before reaching checkout, Shopify wouldn’t save any of their input—so we had no way to follow up. Thanks to this app, we can now record user sessions and see exactly who entered their Instagram handle and added items to the cart, even if they didn’t start the checkout. This allows us to reach out, offer support, and answer any questions they might have had. It’s made a noticeable difference in our conversion rates. Highly recommended!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2025

lots of very insightul informaiton gained from this app. can reply how the users behave on the site and uncover bugs or issues quickly.

Store

Fonraya

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2025

I've tried a few other apps like this before, but MIDA is by far the one that works best for me. It's super easy to use, and the heatmaps + session replays give me exactly the insights I need to improve my site. I noticed a difference almost right away. Also, big plus for the responsive support team – they’re quick and helpful. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Interesting app, great to be able to see exactly how your customers are using your website and what they're looking at. Hopefully this will help me fix any issues, make things more user-friendly, and recognise where I need to add extra options to a collection.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away.

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 7, 2025

Great way to see what people are doing on your site. The best way to find out how to better your landing pages.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

very professional

Store

NELCAOS

Using app

14 days

Total reviews

1

Average rating

5.0