MIDA: Heatmap, Record & Replay
MIDA Sessions Recording - Shopify App Store
Rating
4.8
feedback
80
chart
#485
All reviews
Rating Breakdown
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June 25, 2024
Very good support, reasonable pricing and free plan abilities. Happy about the free plan for now. Thank You! :)
June 24, 2024
Very good app. Really good if you are serious about optimizing your conversion rate. Customer service is good too
June 20, 2024
I just installed MIDA on my Shopify store because the heatmap I was using slowed down the page too much. It's too soon to know whether the change will improve the speed of my website. But I am impressed with the quality of the recordings. They are very clear so I can see exactly what the customer has been doing. In general, I think this is going to be a good app for me. It's very convenient to use, right in my store. I can look at the recordings and make minor adjustments to my website at the same time.
Thank you so much for your 5-star rating! We are thrilled to hear that you are impressed with the quality of the recordings and find MIDA convenient to use in your Shopify store. We appreciate your positive feedback and are excited for the improvements this app will bring to your website.
June 14, 2024
Hands down best supportApp is also incredibly useful when wanting feedback from customers and want to see what exactly your customers and thinking and what are their actions.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 14, 2024
Jocelyn is great!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 12, 2024
Amazing app and concept, this is gold for small businesses like us, also thank you for giving us monthly 400 limit free.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 12, 2024
Quick and easy to setup and the insights are very valuable. Especially like the ability to understand the visitor journey, hurdles or confusions they might be facing - and allows us to correct that. Good and responsive support and help also.. Great team!
Thank you for your 5-star rating! We appreciate your kind words about the easy setup process, valuable insights, and understanding of visitor journeys. We're delighted to hear that you find our support team responsive and helpful. The whole team is super grateful for your positive feedback!
June 7, 2024
Despite using the free version, we found it to be highly sufficient, providing access to nearly all the data we needed. The platform is user-friendly and we highly recommend it. Additionally, the customer service is exceptional, with prompt and efficient responses whenever assistance is required. Special thanks to Jenna and Emma for their outstanding support.
Thank you for the 5-star rating! We're thrilled to hear that you found our free version highly sufficient and user-friendly. It's great to know that you had a positive experience with our customer service team, especially with Jenna and Emma providing outstanding support. We appreciate your recommendation and look forward to continuing to meet your needs.
June 7, 2024
Very helpful customer service! I love this app it’s 100% recommended for you business, I love it!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 6, 2024
Testing this out for this first time for our store and hoping that it is easy, user-friendly, and will help us boost our conversion rate and revenue :)
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 30, 2024
This replay app seems much better than other popular replay apps. Not sure why people don't download this app as much. I find this app to track replays and analytics better. Give it a try.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 23, 2024
Merci au support qui est en français, réactif et compétent. Merci en particulier à Jolie et l’équipe du support!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 17, 2024
I got this app because I was told it was needed. It actually is a very useful app. I can see the total movement of someone on my site. Every scroll, every page, every interaction. I couldn't get the app to ignore my movements, but Jena assisted me in making myself invisible. she is awesome.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 17, 2024
Great app, does exactly as described.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
April 26, 2024
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
April 23, 2024
Great app -- Super helpful to be able to analyse what customers are looking at, and areas of the website that can be improved upon. Great customer service. All around recommend.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
April 23, 2024
We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
April 22, 2024
Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
April 11, 2024
Good app and simple to use! exactly what i need as small business at the beginnen i need to check exactly what every user do and with the recording you sell all of it! The support as well is very fast and helpful. Thanks