MIDA Replay, Heatmap & Insight

This app is really helpful and their support team is super helpful, I had raised a bug and within a say or two they fixed and and even informed which is very rare these days. Please keep up the good work

tolle Funktionen und super Support. Danke und weiter so.

amazing way to know the customer interaction within your website to make corrections and more !

Guter Support und das Tool funktioniert gut

Quick and concise answer which solved the problem

Fantastic app that gives you a fly on the wall view of what your customers can do and find on your website. Gives you a score and suggestions for improvements! It even says if the customer had rage clicks, which unfortunately I realized mine had! I would have never known.

I'm a new user but so far the most user friendly heatmap tool I found so far. Looking forward to exploring more of its service

MIDA Heatmaps are of great help in watching UX friendliness on a store, it offers more insights in a more compact view than the free Microsoft Clarity tool, which I am using as well. Also, MIDA team is incredibly helpful. I recommend this app very much!

Been using it for about a month. The replay feature is super practical — you can actually see how customers click around, and we finally figured out why our conversion was stuck. Heatmaps are intuitive too, no more guessing. AI can be a bit wordy sometimes, but auto-flagging high-dropoff sessions is a lifesaver. Free plan works for small stores, and support replies fast. Totally worth it.

Very useful app, it helped me improve my store and increase CVR.

Really easy to use, everything integrates perfectly to your store. 10/10.

Great work

Pour l’instant, je découvre l’application et je suis curieux d’en explorer toutes les fonctionnalités.

Very good software, helpful team

MIDA has been a huge help in protecting our Shopify store from suspicious activity and fake checkouts. The support team has been incredibly responsive and helpful, especially when we’ve had questions about configuring the fraud protection features. Alicia was especially great to work with and took the time to understand our specific situation and walk us through the available options. Highly recommend MIDA for anyone looking for an extra layer of fraud protection and great customer support!

"Installed MIDA this morning and was up and running within minutes. The setup was straightforward, sessions started recording immediately, and the free plan is incredibly generous. Lilian from the support team was outstanding — unlocked Dynamic Heatmap free forever and added 100 bonus sessions without hesitation. Brilliant app and brilliant support. Highly recommend for any Shopify store owner!"

really effective app does the job