MIDA Heatmap & Replay Checkout
All reviews
Review RSS feed
the recording are cut in between only or not fully recorded sessions
great app, works well! I output its data to a weekly site health monitor (claude code) that I use it to fine tune my site.
Thank you for the kind words! 💚 We’re grateful to have you with us. Mida-app.io Team ✨
Thank you for the 5 stars! 💚 We’re happy to have you with us. Mida-app.io Team ✨
Great app, intuitive to use and excellent customer support! Very happy :)
Thank you for the kind words and 5 stars! 💚 We’re happy to hear that the app is helping you. Mida-app.io Team ✨
Love the functionality of the app. It shows you exactly where people have clicked and what pages they have visited!
Thank you for the kind words and 5 stars! 💚 We’re happy to hear that the app is helping you. Mida-app.io Team ✨
I've had to check sessions for some order hickups perhaps 10 times. Out of these, MIDA delivered good recordings 5 times, and the other 5 failed for some reason that required opening a support chat and ticket to the devs. The idea is good, but for some reason it is not that uncommon to see session recordings failing to be played / listed / accessible / shared. So we basically have it just in case, but don't hold a lot of hope when we want to use it. Also, you can find yourself watching abandoned carts in one screen, and see 1 abandoned cart in the last week, jump into another screen and find 40 abandoned carts in that same week. Some of these filtered abandoned carts even appear along with their order number. I see effort behind the app, but it is not consistent nor reliable. Today we needed to reach out to support, but the bottom icon was not present, not for chat, not for "leave a message" although we have "Priority Support"
Thank you for your feedback. We understand the concerns you've raised. Please rest assured that our team has received all of your reports and is actively following up on each case with you. We've already provided updates on several of the issues mentioned. Your feedback is extremely valuable to us as we continue improving the platform. Thank you again for your support. Mida-app.io Team ✨
Thank you for the 5 stars! 💚 We’re grateful to have you with us. Mida-app.io Team ✨
Thank you for the 5 stars! 💚 We’re grateful to have you with us. Mida-app.io Team ✨
Great App, show's customer navigation really clearly.
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us. Mida-app.io Team ✨
Appli au top ! cela m'aide beaucoup dans mon quotidien pour voir ce que les gens vont voir etc.... vraiment superbe
Merci pour vos gentils mots et vos 5 étoiles ! 💚 Nous sommes ravis de vous compter parmi nous. L’équipe Mida-app.io
Very good app to monitor customer behaviours, team been very helpful whenever I need. Keep up the good work and wish successful come to both of us soon
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us. Mida-app.io Team ✨
MIDA is giving me interesting insights into the customer journey on our website. Hopefully this will uncover where improvements can be made to improve the shopping experience.
Thank you so much for all the kind words. We are very happy to hear that MIDA is being able to give you interesting insights. Mida-app.io Team ✨
excellent
Thank you for the 5 stars! 💚 We’re very happy to have you with us. Mida-app.io Team ✨
Thank you for the 5 stars! 💚 We’re grateful to have you with us.
Helpful maps and insights and support is great about following up as well! Very happy so far.
We truly happy that you are enjoying the heatmaps and the insights 💚 Your kind words keeps us motivated to improve the app every day. Erik from MIDA Team
Thank you for the 5 stars! 💚 We’re grateful to have you with us. Erik from MIDA Team
Great app, quick and helpfull customer support!
We truly appreciate your amazing feedback 💚 Your kind words keeps us motivated to improve the app every day. Erik from MIDA Team
Super helpful to see website glitches from the screen recordings. Customer service is extremely helpful and responsive as well! Totally worth it.
Thanks for your support 💚 We’re so glad you’re enjoying the app and our customer service. Erik from MIDA Team
This app is excellent and the customer service is too. Very happy so far!
We truly appreciate your feedback 💚 Your kind words keeps us motivated to improve the app every day.
Only been using this for a couple of days but already blown away by the support and functionality of the app!
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.