All reviews

Rating Breakdown

  • 5
    95% (306 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 87% (279)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2025

Store

iMeBoBo

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 23, 2025

I have been using the MIDA app for a while now, had a great experience with the customer service, very helpful and Lucy has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 20, 2025

Absolutely great software and lovely people to deal with. very professional and great tools built in

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 20, 2025

Cool app and super helpful support

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 16, 2025

Great app, very reliable and fast. Support is also very helpful and responsive.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

So far the easiest app to install and use. Really clear data, excellent customer service - i'm pretty impressed!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 13, 2025

So far the app is good, have better heatmaps than other apps of the same kind.

Using app

14 days

Total reviews

11

Average rating

4.6

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 11, 2025

Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 10, 2025

Recently downloaded the app and added to our store. Exploring the functions and impressed with the tools so far. Team are responsive and helpful.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 9, 2025

Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.

Using app

About 1 month

Total reviews

11

Average rating

4.6

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 8, 2025

Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 7, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 6, 2025

Very intuitive, easy to use and Chloe at support very helpful 5 stars!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 4, 2025

Really nice app! I tired 2 others before sticking to this one. Easy to use and got maaany cool funcionalities. Plus, the support is really good, solved my issue within a few hours! Highly recommended!

Store

GoodNite

Using app

5 days

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 4, 2025

Sehr gute App für Heatmaps und Session-Replays. Läuft stabil, liefert wertvolle Einblicke ins Nutzerverhalten und hat einen schnellen Support. Klare 5 Sterne – Top-Tool für Shopify-Shops.

Store

Puravivo Tech

Using app

About 22 hours

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 2, 2025

I started using the MIDA app recently and so far I’m impressed. It’s very easy to navigate and simple to use. The insights it gives on customer behaviour are really helpful. It helps me see how people interact with my store and use that data to improve my layout and boost sales. The customer service team has also been amazing. They’re friendly, quick to reply, and genuinely helpful whenever I have a question. Overall, a great app!

Store

Scent Club

Using app

20 days

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Nov. 2, 2025

Store

UK PET HOUSE

Using app

8 minutes

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 31, 2025

Why am I just learning about this app? I can see which products are getting the most attention. I love it!

Store

Dressy Paper

Using app

13 days

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 31, 2025

Really impressed with Mida! The app is smooth, intuitive, and actually makes my workflow easier. The team behind it is super responsive too. Highly recommend !

Store

LadyZaZ

Using app

About 22 hours

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 31, 2025

Excellent experience with MIDA Replay ! Their response time is incredibly fast - they replied almost instantly to my inquiries, which made the whole process smooth and stress free. Great service, very professional and highly recommended !

Store

Hakyarts

Using app

About 2 months

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.