MIDA: Heatmap, Replay Checkout

Feb. 12, 2026

Just installed MIDA and so impressed early on with how well this app is working in our shopify store. Fantastic to see customer behaviour on our product pages and whats most important to them. Also customer service were super helpful in setting up our extra heatmaps. Thank you !

Feb. 10, 2026

We've found the heatmaps and session replays easy to use and very helpful. Support has always been very responsive.

Feb. 10, 2026

Grandiose App - vor allem der Kundenservice ist schnell und kompetent - Chloe war sehr hilfreich und hat mir bei der Einrichtung geholfen. Volle Empfehlung...

Feb. 8, 2026

useful app to keep an eye on your customers

Feb. 6, 2026

Probably one of the best apps to research your customers behavior, highly recommend this app with exceptional support <3

Feb. 5, 2026

Wow, this app is so awesome! I can't believe how detailed the information is on every visitor replay. It helps me so much to understand my customer's behavior and upgrade my website for an even better user experience. The app is easy to set up and the customer support (I had contact with Chloe) is just amazing! I highly recommend this app!

Feb. 5, 2026

Very good app and smooth overall experience, I'm looking forward to continuing to test it over time. I contacted support regarding a bonus offer and they were quick to respond and helpful throughout the process. Would recommend.

Feb. 5, 2026

Great customer service, I love the features

Feb. 4, 2026

Very solid app for understanding user behavior. Heatmaps and session replays are easy to use and give clear insights into where customers click, scroll, or get stuck. Setup was quick, performance is smooth, and the UI is clean inside Shopify. Definitely useful for improving conversions and spotting friction points.

Feb. 3, 2026

Works nicely, support is also helpful

Feb. 3, 2026

Molto meglio di altre app che ho utilizzato in precedenza, consigliatissima!

Feb. 3, 2026

Love this app! The support team is amazing.

Jan. 30, 2026

Great support team, and definitely worth upgrading as my store grows.

Jan. 29, 2026

very good

Jan. 28, 2026

Just installed MIDA and I’m impressed so far. The platform is easy to navigate, the features look solid, and support has been quick and genuinely helpful.

Jan. 28, 2026

Jan. 27, 2026

This app is a disaster. Within MINUTES of installation, MIDA recorded 350+ "sessions" from the USA, Ireland, and other countries - all clearly bot traffic with visits lasting only seconds on single pages or product images. My store normally gets 50-60 visitors per day, but suddenly I had 350+ fake sessions within minutes that: Consumed my entire free 250-session limit immediately with worthless data Destroyed my conversion rate statistics Made all heatmaps and analytics completely useless There is NO bot filtering. The app counts every bot, crawler, and spam visit as a real customer session, making all data meaningless. My actual store statistics are now ruined. For an analytics app, this is unacceptable. If you can't filter bots, you can't provide accurate data. I'm uninstalling immediately and switching to a competitor with proper bot detection. Save yourself the frustration and choose a different app.

Jan. 26, 2026

Everything works great! I really like all the feautures, especially the session replays!

Jan. 25, 2026

Jan. 24, 2026

The support team is absolutely outstanding. They were always helpful, responsive, and ready to assist whenever I had a question or ran into an issue. I never felt left alone every time I reached out, I received a fast and clear response with a real solution. This level of customer support is rare and makes a huge difference in the overall experience. I can confidently recommend this app to anyone looking for a reliable and well-supported solution.