MIDA: Heatmap, Replay Checkout
Record & replay, heatmaps, abandoned checkout analytic for CRO
Rating
4.9
feedback
386
chart
#150
All reviews
Review RSS Feed
Dec. 23, 2025
I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 22, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 22, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 22, 2025
MIDA is so good to navigate in and see what people do on your site. Their customer support is also very good especially Lucy. She's my one love and so helpful and beautiful. 5 STARS!!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 21, 2025
I am extremely amazed by the value that having this app gives my store. Watching my user recordings is the biggest competitive advantage.I have to help improve everything that I do on my landing pages by directly watching every single movement and click that uses make on my website. Without it , I would be operating completely blind and changing things which shouldn't be changed while trying to optimize my website. This is undoubtedly the most important app that everybody should have to be successful on shopify
Dec. 20, 2025
Really enjoy this app! The heatmap is a must if you wanna see how the customers view your page :)
Dec. 20, 2025
reviewing sessions replays is essential for me to better understand customer needs and choose top perform blocks. thatnks mida for cheap and high quality service
Dec. 16, 2025
This app is amazing. It helps you review your sessions and see where customers are most likely to scroll and click, so you can adjust your store accordingly. Highly recommended. Thank you to Chloe and Lucy for the great support and help as well!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 13, 2025
Very great app, seamless integration, work perfectly without affecting you Theme Speed, I was using other app before but I was getting many Java Script Errors, now with this App my Problem is Solved, many Thanks to Chloe who also supported me through out my Journey, Really Recommend Using this App.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 11, 2025
I am very happy with MIDA! Everything works perfectly and the app delivers exactly what I need. The heatmaps and replay features are incredibly helpful and give me real insight into how customers behave in my shop. A special thank you to Lucy – she supported me with so much patience and kindness. Her guidance was clear, fast and very professional. It is rare to meet such friendly and dedicated customer support these days. Great app, great team!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 11, 2025
Using MIDA for some months now. Very satisfied with what it offers. The heatmap was instrumental in identifying the bottlenecks in our product pages. Everything is intuitive to use, and can be used from within Shopify.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 10, 2025
I love this app and have never had any issues.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 10, 2025
really nice app for the replays and the heatmap usefriendly and active support
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 10, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 10, 2025
Erik was very helpful, walked me through everything and was efficient, professional & kind. I highly recommend this app to let you track customer behavior. It's very helpful to see where your potential customers are getting stuck or sidetracked. This app does it all!
Dec. 9, 2025
Fantastic, This is by far the best heatmap app out there, They give full recordings of customer, you can see idle time checkout and all that, you even see what the customer was looking at which was perfect. going to try the heatmap soon, they customer support
Dec. 8, 2025
Great app. Does exactly what expect from it. Would highly recommend
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 7, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Dec. 6, 2025
Overall great visitor replays app! I just love how I can see what's going wrong on my site and what's going right. All of this info has really helped me grow my shopify store and the customer support is really nice. Thank you so much MIDA for making such a great shopify app.