All reviews

Rating Breakdown

  • 5
    94% (297 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 87% (273)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2025

Excellent data. Live chat was quick and responsive.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 13, 2025

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 13, 2025

Super outil pour voir quoi optimiser dans l'expérience utilisateurs. J'ai déjà corrigé beaucoup de chose sur mon site. Le service client est également très réactif.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 9, 2025

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 9, 2025

The app is efficient, I'm getting good data & insights about visitors to my online store and heatmap to help me understand my customer behaviors. Online assistance is also reliable, I would recommend it to store owners.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

4 / 5 Share

Oct. 7, 2025

Their responses have been quick and helpful. Their development team seems to do pretty good as well. I mostly use for the replays, which generally seem ok, though, sometimes I know who made a purchase but the IP address is on the other side of the country (Canada) or even in USA, which doesn't make sense to me. It's good overall value.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 7, 2025

This app has been a game changer for our brand, Thanks Mida team!

Store

Lumara

Using app

About 13 hours

Total reviews

8

Average rating

4.8

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 7, 2025

This app is amazing! I highly recommend it to anyone who wants to effectively track visits on their website. The support team is very responsive and extremely competent — I truly recommend this app!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Super friendly staff, very straightforward and easy to read analytics and maps, so far im very pleased and am looking into a subscription, thank you guys for what your doing!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 5, 2025

Really easy to use and provides very good information about the customer journey through the shop

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

sehr zuvorkommend und hilfreich in allen Bereichen. Nur zu empfehlen!

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 3, 2025

Mida Heatmap is a great app, but what really made the difference for me was the support from Chloe. She went above and beyond to guide me through setup and explain how to actually use the data to improve my store. Everything was clear, friendly, and fast — I felt supported the whole way. Having someone who really understands both the tool and ecommerce is a huge plus. Highly recommend!

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 3, 2025

This has been super useful for seeing my customers' journeys. They were also very helpful when I contacted customer service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 2, 2025

Well, as a long time developer myself, this app feels like magic, and makes me wonder how they do it. The replays works wonderfully the tagging by relevance is very well executed. The pricing and features feels a bit game-y tough, I would simplify it.

Store

Balu

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Balu family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 1, 2025

Great support that take your feedback and direct it to their team. Made a few changes thanks to MIDA via the screen recordings, I can see what painpoints or difficulty that users take without my pre-known knowledge. The heatmaps are effective and work great on your most popular pages for improvement.

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Zenescope Entertainment Inc family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Oct. 1, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Driveportal family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 30, 2025

Just started using the app a few days ago. Gave me already a lot of information. Easy to set up and a good interface. The Mida team really does a good job.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi A Pretty Print family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 30, 2025

Better value for money than other apps and intuitive and easy to use.

Using app

20 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Bungalow Signs family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.