MIDA Heatmap & Replay Checkout

Great tool for early-stage stores Easy to set up and the session recordings are genuinely useful — even with just a handful of visitors I could see exactly how people browsed my store. The Insight Mode makes replays fast to review. Support was responsive. The IP exclusion and suspicious session filtering work well. Would be great if Delayed Capture didn't require contacting support to enable. Overall a solid app for understanding visitor behavior.

Mida has been great for data tracking and to use heat map. The support team is very quick to respond and very helpful for any questions we may have!

très bonne application facile a utiliser et les personnes répondent de suite ils nous envoient des messages pour savoir si tout vas bien. Donc merci a toute l'équipe de l'application MIDA. Dominique

I use MIDA Replay Heatmaps to optimize my store, and beyond the technical features, it’s the quality of their customer service that truly won me over. There is always someone available to respond quickly and, more importantly, to help customize the tool to fit my specific needs. You can really feel their commitment to customer satisfaction and their drive to never leave a user without a solution. It’s incredibly reassuring to know that a dedicated, human team is behind the app to support our growth. A powerful app backed by exceptional customer service. I highly recommend it!

Awesome app and the support is quick. Alicia was so helpful.

A very useful tool for gaining insight into real user behavior. The session recordings and cursor tracking clearly show where visitors hesitate, what they overlook, and which elements of the store are actually effective.

Just Installed - I am here to rate the customer care experience on guiding me through the process of installing the app. I am hoping this helps !!

Very responsive and helpful customer service. The app itself is very user friendly and gives great insight!

atención muy buena y la app es muy rápida no como otros mapas de calor

Excellent so far.

Excelente app y excelente servicio técnico

Je recommande enfin l'application indispensable pour la gestion et le contrôle de la boutique . Très utile !

This app is an absolute gamechanger, massive insights!!!!!

Really good app - so much easier to use than Clarity. We now use MIDA across 3 websites