MIDA Replay, Heatmap & Insight

MIDA is easily one of the best apps we’ve added to our Shopify store. It’s super easy to set up! The interface is clean, intuitive. I highly recommend giving MIDA a try! Costumer service also very fast and helpful!!

Very useful!

I was starting to receive spam emails through my shop but the MIDA team helped me through getting the apps at up and I haven't had issues since. Thank you guys for teaching a newbie about this stuff.

This app is great so far

I have not had a chance to extensively test this app, but what I have seen so far has been impressive. We are a small store and recently experienced some unusual traffic. I look forward to being able to see what customers are doing on the site and to know where they are coming from. This app is a great tool that allows me to easily accomplish this. Thank you!

Great help! The preview looks great, i am curious what the app brings for my webshop.

Been using the app for several weeks now. Customer service has been quick to respond, easy and polite to work with. Rare these days but awesome to see. As far as the app, so far it seems to be doing a great job and is allowing us to see and analyze real metrics which helps us make sound decisions based on real data. A+

I’ve had a really good experience with Mida so far. The app has a lot more useful features than I initially realized, and it’s been great discovering how much it can actually do. A big thank you to Vanessa for her amazing support. She was very helpful in showing me features and functions that I didn’t even know were available, and that really helped me get more value out of the app. Her guidance made the whole experience much easier and more enjoyable. I really appreciate the support and would definitely recommend Mida to anyone looking for a feature-rich app with a helpful team behind it. 5 stars from me!

MIDA app helped me realise how Meta sends bot visitors to my website whenever I run Meta ads on FB or Instagram. As a newbie in e-commerce, I was struggling to understand why the conversion rate did not match the footfall until I saw in the session replay how hundreds of bots were sent to land on the website, only to exit within 3-5 seconds. It was an eye-opener. Recommend all new websites to get MIDA and study the heatmap and session replays to understand customer behaviour in great detail.

This app is really helpful and their support team is super helpful, I had raised a bug and within a say or two they fixed and and even informed which is very rare these days. Please keep up the good work

tolle Funktionen und super Support. Danke und weiter so.

amazing way to know the customer interaction within your website to make corrections and more !

Guter Support und das Tool funktioniert gut

Quick and concise answer which solved the problem

Fantastic app that gives you a fly on the wall view of what your customers can do and find on your website. Gives you a score and suggestions for improvements! It even says if the customer had rage clicks, which unfortunately I realized mine had! I would have never known.

I'm a new user but so far the most user friendly heatmap tool I found so far. Looking forward to exploring more of its service

MIDA Heatmaps are of great help in watching UX friendliness on a store, it offers more insights in a more compact view than the free Microsoft Clarity tool, which I am using as well. Also, MIDA team is incredibly helpful. I recommend this app very much!

Been using it for about a month. The replay feature is super practical — you can actually see how customers click around, and we finally figured out why our conversion was stuck. Heatmaps are intuitive too, no more guessing. AI can be a bit wordy sometimes, but auto-flagging high-dropoff sessions is a lifesaver. Free plan works for small stores, and support replies fast. Totally worth it.

The app gave me some information i could use. It really helped me solve a problem with my website that i would have never knew about if it wasn't for this app. This app pointed out problems with my site that was stopping people from being able to buy or mainly look at my products. now after i have fixed the errors that MIDA informed me of hopefully that helps with customers being able to view and order now. Also when i had errors i was at 75 after fixed fixing the error i went to 100. i cant wait until they add Sidekick AI because it really is helpful on here but the contact of customer service needs help sorry to say. most of my help came from my AI sidekick but i could not use him on here which main it a little harder. So with that said the app is great at finding issues just not great at helping you fix them. And they help remove my sessions as well.