All reviews

Rating Breakdown

  • 5
    94% (297 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 87% (273)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2025

Great app, at least for beginners, as they offer many free sessions. thanks!

Using app

8 minutes

Total reviews

13

Average rating

5.0

Developer Reply

Hi Potscape family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 22, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Good app. Can track exactly how users navigate through your store. Highly recommended. Also thank you to Lucy from the support team, she gave support almost instantly after sending a query

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi NovaTech Store family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 21, 2025

Such a friendly support team and the free plan is generous enough to test things out. Would highly recommend.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Gymfluential, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 17, 2025

I am thoroughly satisfied with the MIDA Heatmap. As a retailer new to having my own site and trying to do my own marketing and promotional work, it's VERY effective at helping correlate the effectiveness of ads and social media posts with whether visitors are engaging with products on the site or if they're leaving right away. The controls are easy to use, and it doesn't slow down the loading speed of my page. Definitely recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi 90Threads family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 14, 2025

I’m obsessed with this app — it’s a no-brainer. Super user-friendly, streamlined, and simple to navigate. The insights are clear and make it easy to get real value without overthinking. Not to mention the customer service team is exceptional. Highly recommend!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi CLUB NEO family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 12, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This is a fantastic app that does exactly what I need. What's even more impressive is their customer support team. They are extremely responsive, helpful, and resolved my questions almost instantly. Highly recommended!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Pavaruni_TW family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 10, 2025

Great support!

Using app

About 6 hours

Total reviews

12

Average rating

4.9

Developer Reply

Hi Wick Guru family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 9, 2025

I'm very impressed with the record, other heat map tools i've used are all janky and are just a bunch of screenshots stitched together. Thi is more like a recording. Really cool. I can see a lot of use cases for this app.

Using app

16 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hi GameHive family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 9, 2025

This app has been a game changer with the ability to observe how customers interact with the site and opportunities to improve the UX. Would 100% recommend!

Store

PateMe

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi PateMe family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 8, 2025

very useful app, excellent customer service with fast response

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Vibroacoustic Solutions family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 8, 2025

I've been using this app to check my customers journey around my website and to recognise any issues or lack of information. This app helped me a lot, as I was able to see which pages need a bit more focus and what's user behaviour. Contact with the team is great, answering questions and replying promptly. I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Bloom Jewellery family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 7, 2025

MIDA is such a useful app — easy to use and gives me real insight into how customers behave in my store. The support team is amazing, so responsive and generous (thank you for boosting my sessions!). Highly recommend to anyone who wants to improve their Shopify site.

Using app

About 9 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Lizzie Onion's Emporium family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 5, 2025

Great customer support! Communication worked without any problems and i received help very quikly. The Session recordings are also very helpful for my store.

Store

INVC

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Andiely family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 1, 2025

Very happy with the app. Quick and easy installation. Records each customer's session perfectly. Intuitive menu. Caring and fast technical support. I recommend!

Using app

About 20 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Pantera-Passion family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 30, 2025

Store

Iluxera

Using app

About 10 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

This is valuable for people who want to know how visitors navigate their site.

Store

Shroomi

Using app

1 day

Total reviews

6

Average rating

4.5

Developer Reply

Hi Shroomi family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 26, 2025

So far, so good! As new users, we're impressed by the session recordings. For a small business like ours, it's great to be able to monitor customer behaviour!

Store

LESSACS

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi LESSACS family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.