MIDA: Heatmap, Replay Checkout
Heatmaps reveal lost sales. Record, analytic for cart recovery
Rating
4.9
feedback
438
chart
#171
All reviews
Review RSS Feed
Feb. 10, 2026
Grandiose App - vor allem der Kundenservice ist schnell und kompetent - Chloe war sehr hilfreich und hat mir bei der Einrichtung geholfen. Volle Empfehlung...
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 8, 2026
useful app to keep an eye on your customers
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 6, 2026
Probably one of the best apps to research your customers behavior, highly recommend this app with exceptional support <3
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Feb. 5, 2026
Wow, this app is so awesome! I can't believe how detailed the information is on every visitor replay. It helps me so much to understand my customer's behavior and upgrade my website for an even better user experience. The app is easy to set up and the customer support (I had contact with Chloe) is just amazing! I highly recommend this app!
Hi there, Thank you for your 5-star review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
Feb. 5, 2026
Very good app and smooth overall experience, I'm looking forward to continuing to test it over time. I contacted support regarding a bonus offer and they were quick to respond and helpful throughout the process. Would recommend.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 5, 2026
Great customer service, I love the features
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Feb. 4, 2026
Very solid app for understanding user behavior. Heatmaps and session replays are easy to use and give clear insights into where customers click, scroll, or get stuck. Setup was quick, performance is smooth, and the UI is clean inside Shopify. Definitely useful for improving conversions and spotting friction points.
Hi there, Thank you for your 5-star review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
Feb. 3, 2026
Works nicely, support is also helpful
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 3, 2026
Great app great team
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 3, 2026
Molto meglio di altre app che ho utilizzato in precedenza, consigliatissima!
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Feb. 3, 2026
Love this app! The support team is amazing.
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Feb. 2, 2026
Very helpful and easy to implement. Also very great that there is a free plan. The support is also great.
Jan. 30, 2026
Great support team, and definitely worth upgrading as my store grows.
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Jan. 29, 2026
very good
Hi there, Thank you for your 5-star review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
Jan. 28, 2026
Just installed MIDA and I’m impressed so far. The platform is easy to navigate, the features look solid, and support has been quick and genuinely helpful.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Jan. 28, 2026
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Jan. 28, 2026
This is an awesome app. Great for business who are growing and want to track metrics and realtime interactions!
Jan. 27, 2026
This app is a disaster. Within MINUTES of installation, MIDA recorded 350+ "sessions" from the USA, Ireland, and other countries - all clearly bot traffic with visits lasting only seconds on single pages or product images. My store normally gets 50-60 visitors per day, but suddenly I had 350+ fake sessions within minutes that: Consumed my entire free 250-session limit immediately with worthless data Destroyed my conversion rate statistics Made all heatmaps and analytics completely useless There is NO bot filtering. The app counts every bot, crawler, and spam visit as a real customer session, making all data meaningless. My actual store statistics are now ruined. For an analytics app, this is unacceptable. If you can't filter bots, you can't provide accurate data. I'm uninstalling immediately and switching to a competitor with proper bot detection. Save yourself the frustration and choose a different app.
Hi there, Sorry to hear about your experience with MIDA - this isn’t what we aim for. We’d really appreciate the chance to help. Please reach out to us at [email protected] so we can look into this and assist you as soon as possible. Best regards, MIDA Team.
Jan. 27, 2026
Team was super helpful with very quick response times. Would recommend them to anyone looking to make this addition to their store.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team