MIDA: Heatmap, Replay Checkout
Record & replay, heatmaps, abandoned checkout analytic for CRO
Rating
4.9
feedback
386
chart
#150
All reviews
Review RSS Feed
Nov. 11, 2025
Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 10, 2025
Recently downloaded the app and added to our store. Exploring the functions and impressed with the tools so far. Team are responsive and helpful.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 9, 2025
Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 8, 2025
Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 7, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 6, 2025
Very intuitive, easy to use and Chloe at support very helpful 5 stars!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 4, 2025
Really nice app! I tired 2 others before sticking to this one. Easy to use and got maaany cool funcionalities. Plus, the support is really good, solved my issue within a few hours! Highly recommended!
Store
GoodNite
Using app
5 days
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 4, 2025
Sehr gute App für Heatmaps und Session-Replays. Läuft stabil, liefert wertvolle Einblicke ins Nutzerverhalten und hat einen schnellen Support. Klare 5 Sterne – Top-Tool für Shopify-Shops.
Store
Puravivo Tech
Using app
About 22 hours
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 2, 2025
I started using the MIDA app recently and so far I’m impressed. It’s very easy to navigate and simple to use. The insights it gives on customer behaviour are really helpful. It helps me see how people interact with my store and use that data to improve my layout and boost sales. The customer service team has also been amazing. They’re friendly, quick to reply, and genuinely helpful whenever I have a question. Overall, a great app!
Store
Scent Club
Using app
20 days
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Nov. 2, 2025
Store
UK PET HOUSE
Using app
8 minutes
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 31, 2025
Why am I just learning about this app? I can see which products are getting the most attention. I love it!
Store
Dressy Paper
Using app
13 days
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 31, 2025
Really impressed with Mida! The app is smooth, intuitive, and actually makes my workflow easier. The team behind it is super responsive too. Highly recommend !
Store
LadyZaZ
Using app
About 22 hours
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 31, 2025
Excellent experience with MIDA Replay ! Their response time is incredibly fast - they replied almost instantly to my inquiries, which made the whole process smooth and stress free. Great service, very professional and highly recommended !
Store
Hakyarts
Using app
About 2 months
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 29, 2025
i have have come from a popular app to here and the customer support is awesome with lucy and the team as well the app feels so clean try this definitely u feel a difference
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 27, 2025
Stunning customer service to be honest. Messaged during odd hours wasn't expecting to get a reply but hey! Darwin was amazing. Didn't really understand how the app worked as the sessions and billing were a bit confusing but he did take the take to explain and even gave some free sessions to help us out. The app is really helpful, we could easily visualize where are loosing tons and tons of traffic. So much work to do on the site but with this app, you kind have a direction on what to work on instead of guessing about! Good UI and easy to use as well. highly recommend!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 27, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 23, 2025
Very fast and responsive support team! The customer service exceeded my expectations, every question was answered quickly and professionally. The app runs smoothly, is easy to navigate, and works perfectly without any issues.
Oct. 23, 2025
Works great, had my max sessions extended to 750, app is easy to use, loads fast, does not affect site performance. Happy with the customer service.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 20, 2025
I was looking for a simple heatmap but MIDA has delivered a lot more! In only a couple of days i was able to understand more about the behaviour of my clients and make some adaptations on my website which I will fastly be able to see results thanks to the montly recorded sessions. Also, my next step would be to look for an app to make surveys but MIDA also does that, so another thing checked on my to do list. Would definetly recommed!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 19, 2025
mida have a great deal of advantages including free increase of the number of recordings, exluding ips and good customer support.
Using app
About 1 year
Total reviews
1
Average rating
5.0
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.