All reviews

Rating Breakdown

  • 5
    96% (426 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 88% (392)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2026

overall I like it. it lives up to the expectations. Still testing it but so far everything works fine now.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Jan. 4, 2026

Excellent experience from day one. Hailey was extremely helpful, responsive, and proactive throughout the setup. The app looks great and is very data-driven compared to other replay/heatmap tools, with insights that are genuinely useful for improving conversions.

Store

Asknik

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Jan. 2, 2026

great team. perfect service

Store

Circ

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Jan. 1, 2026

Estou gostando muito

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Mida has been a game changer for my store the session recordings and heatmaps provide incredibly clear insights into customer behavior. The setup was seamless, and their support team is exceptionally responsive whenever I have questions!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Dec. 28, 2025

Very useful app for a starter business like us. Hailey from the app was very responsive with customer service, resolved my query quickly and also generously gave me additional quota of sessions.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Lucy from the team was great and very helpful. Thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

This is a really great app for visitor replays, thank you Mida. I can see what my customers click off at, what's wrong with my store, and I can see what the POV is like from the customer looking at my store. Overall great app and customer service. Thank you to Chloe from customer support for helping me with my inquiry too.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

I’ve been using this app for about two weeks now and love it so far. The heatmaps are clearer and better than the other app I used. Features like session replays and visitor tracking are helpful, providing extra insights beyond Shopify’s built-in analytics. The customer support team is excellent—they responded to my questions promptly and with detailed explanations. Overall, I recommend trying this app.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Dec. 25, 2025

Recommended app: MIDA. It makes A/B testing and on-page optimization simple, so you can improve conversion rate faster without rebuilding your store.

Store

NIVVA

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 23, 2025

I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 22, 2025

Store

Ogony

Using app

About 2 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 22, 2025

MIDA is so good to navigate in and see what people do on your site. Their customer support is also very good especially Lucy. She's my one love and so helpful and beautiful. 5 STARS!!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 21, 2025

I am extremely amazed by the value that having this app gives my store. Watching my user recordings is the biggest competitive advantage.I have to help improve everything that I do on my landing pages by directly watching every single movement and click that uses make on my website. Without it , I would be operating completely blind and changing things which shouldn't be changed while trying to optimize my website. This is undoubtedly the most important app that everybody should have to be successful on shopify

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

reviewing sessions replays is essential for me to better understand customer needs and choose top perform blocks. thatnks mida for cheap and high quality service

Store

GStock

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

This app is amazing. It helps you review your sessions and see where customers are most likely to scroll and click, so you can adjust your store accordingly. Highly recommended. Thank you to Chloe and Lucy for the great support and help as well!

Store

Pan

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 15, 2025

Great app. Good customer service

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Very great app, seamless integration, work perfectly without affecting you Theme Speed, I was using other app before but I was getting many Java Script Errors, now with this App my Problem is Solved, many Thanks to Chloe who also supported me through out my Journey, Really Recommend Using this App.

Using app

18 minutes

Total reviews

8

Average rating

4.5

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 11, 2025

I am very happy with MIDA! Everything works perfectly and the app delivers exactly what I need. The heatmaps and replay features are incredibly helpful and give me real insight into how customers behave in my shop. A special thank you to Lucy – she supported me with so much patience and kindness. Her guidance was clear, fast and very professional. It is rare to meet such friendly and dedicated customer support these days. Great app, great team!

Using app

8 months

Total reviews

15

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 11, 2025

Using MIDA for some months now. Very satisfied with what it offers. The heatmap was instrumental in identifying the bottlenecks in our product pages. Everything is intuitive to use, and can be used from within Shopify.

Store

NOOT

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.