MIDA: Heatmap, Replay Checkout
Record & replay, heatmaps, abandoned checkout analytic for CRO
Rating
4.9
feedback
386
chart
#150
All reviews
Review RSS Feed
Oct. 18, 2025
really helpful.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 17, 2025
This app is great for seeing what’s popular on my site. It helps me make adjustments that boost conversions and increase sales.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 16, 2025
From Colombia, amazing tool to truly understand customer behavior. We’ve been using MIDA for a while and it has completely changed the way we analyze traffic in our store. Watching real session replays helped us figure out why many users were leaving the homepage without visiting products and from there, we optimized our structure and improved conversions. The interface is clean, easy to use, and doesn’t slow down the website (unlike other similar apps). Plus, their support team replies fast and with real solutions, not just automated messages. 100% recommended if you want to understand what’s really happening behind your analytics and make data-driven decisions.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 14, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 13, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 13, 2025
Super outil pour voir quoi optimiser dans l'expérience utilisateurs. J'ai déjà corrigé beaucoup de chose sur mon site. Le service client est également très réactif.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 9, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 9, 2025
The app is efficient, I'm getting good data & insights about visitors to my online store and heatmap to help me understand my customer behaviors. Online assistance is also reliable, I would recommend it to store owners.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 7, 2025
Their responses have been quick and helpful. Their development team seems to do pretty good as well. I mostly use for the replays, which generally seem ok, though, sometimes I know who made a purchase but the IP address is on the other side of the country (Canada) or even in USA, which doesn't make sense to me. It's good overall value.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 7, 2025
This app has been a game changer for our brand, Thanks Mida team!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 7, 2025
This app is amazing! I highly recommend it to anyone who wants to effectively track visits on their website. The support team is very responsive and extremely competent — I truly recommend this app!
Oct. 6, 2025
Super friendly staff, very straightforward and easy to read analytics and maps, so far im very pleased and am looking into a subscription, thank you guys for what your doing!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 5, 2025
Really easy to use and provides very good information about the customer journey through the shop
Oct. 4, 2025
sehr zuvorkommend und hilfreich in allen Bereichen. Nur zu empfehlen!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 3, 2025
Mida Heatmap is a great app, but what really made the difference for me was the support from Chloe. She went above and beyond to guide me through setup and explain how to actually use the data to improve my store. Everything was clear, friendly, and fast — I felt supported the whole way. Having someone who really understands both the tool and ecommerce is a huge plus. Highly recommend!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 3, 2025
Love how easy it was to set up and start seeing exactly how visitors move through my store. The heatmaps and session replays helped me spot where shoppers were getting stuck and make quick improvements. Great support and super helpful insights, highly recommended!
Oct. 3, 2025
This has been super useful for seeing my customers' journeys. They were also very helpful when I contacted customer service.
Oct. 2, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 2, 2025
Well, as a long time developer myself, this app feels like magic, and makes me wonder how they do it. The replays works wonderfully the tagging by relevance is very well executed. The pricing and features feels a bit game-y tough, I would simplify it.
Hi Balu family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 1, 2025
Great support that take your feedback and direct it to their team. Made a few changes thanks to MIDA via the screen recordings, I can see what painpoints or difficulty that users take without my pre-known knowledge. The heatmaps are effective and work great on your most popular pages for improvement.
Hi Zenescope Entertainment Inc family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.