All reviews

Rating Breakdown

  • 5
    94% (297 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 87% (273)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2025

Essential App for Any Serious Store Owner MIDA has been a total game-changer for my Shopify store. Being able to watch real user sessions has helped me understand where customers drop off, what grabs their attention, and how I can improve my layout and conversion flow. The recordings are exceptionally clear, and the heatmaps are a welcome added bonus. It’s like having a window into your customer’s mind. The app is smooth, intuitive, and surprisingly lightweight. Highly recommend it to any store owner who wants to make smarter, data-driven decisions!

Store

XOZAS

Using app

4 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for the glowing review! 🌟 We’re delighted to hear that MIDA has given you such clear insights into customer behavior and helped optimize your store’s layout and conversion flow. It’s great to know you’re finding both the session recordings and heatmaps valuable, and that the app feels smooth and intuitive for your team. We truly appreciate your recommendation and can’t wait to keep supporting your growth with even more data-driven insights! 🚀

5 / 5 Share

June 16, 2025

Great app, can totally recommend to anyone starting their Shopify Store as it gives you great insight into customer behaviour. I tried a few similar apps, but MIDA definitely was the best!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 🌟 We’re delighted to hear that MIDA has been the best fit for you and provided valuable insights into customer behavior. Your recommendation means a lot to us, and we’re excited to keep supporting your Shopify journey! 🚀

5 / 5 Share

June 16, 2025

Really good App with lots of great features and more features being added. I'm on the Free Plan now, but I will definitely be switching to a paid plan soon.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Excellent app. Improving day by day. Customer support is very helpful.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Es bastante buena para poder saber cual es el comportamiento de tu público y que parte de tu web mejorar. Atención al cliente ha sido muy amable y me ha ayudado a configurar la App. Además he podido resolver dudas sobre como funciona.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

A plug and play app that allows me to see what interests my customers the most and how to improve the layout.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2025

They have a nice and fast support service. The functionality of the application is quite sufficient.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Great!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Excellent Tool for Boosting Conversions and Understanding User Behavior MIDA has been a game-changer for our Shopify store. The combination of heatmaps, session replays, and real-time user behavior tracking has given us deep insights into how customers interact with our site. We’ve been able to identify exactly where users drop off during the checkout process and make targeted changes to improve the experience—resulting in noticeably higher conversion rates. The app is intuitive and easy to set up, and the customer support is fast, friendly, and knowledgeable. What I appreciate most is how actionable the data is. You’re not just getting numbers—you’re getting a clear picture of what needs to be fixed and why. Highly recommended for any store looking to reduce cart abandonment and fine-tune the user experience.

Store

ELSY

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! 🌟 We’re thrilled to hear that MIDA has helped you uncover where customers drop off and make improvements that boosted your conversion rates. It’s great to know you find the app intuitive, the data actionable, and our support team helpful along the way. Insights that lead to real results are exactly what we aim to deliver, and your recommendation means the world to us! 🚀

5 / 5 Share

June 4, 2025

very easy to use! highly recommend it

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2025

The App is really easy to install and easy to get started. Once it's running it's a simple click to see how your website is working when people visit. I have also been able find where some of my conversions have been coming from thanks to this app as sometime shopify doesn't seem to have a clue.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

great customer service

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2025

great application and good customer service

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2025

Customer service is great and was able to catch some fatal flaws and correct them

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

Very straight to the point and intuitive for all users. Highly Recommend

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Great app, and the customer service? superb

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2025

The app looks awesome! I just finished the onboarding process, and everything feels smooth and intuitive. I love how clearly it records what people do on my website—it gives me valuable insights in a very user-friendly way. Looking forward to using it more and exploring all the features!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Very Helpful to gain insight into customer actions.

Using app

3 months

Total reviews

3

Average rating

5.0