MIDA Replay, Heatmap & Insight

Really happy with Mida and the speed of the support when I needed to solve some issues. Can recommend!

J'adooooore cette app et le support est juste incroyable! On texte et on a une réponse automatiquement. J'aime toutes les fonctions et c'est un outil indispensable pour notre boutique. Merciiiii MIDA!

Cool app. It's helpful to see what buttons and products our visitors look at so we can improve our website.

perfect

I have been used this app, and there support and the experience of it really amazing! love it <3

new user here. Like the app so far. would love if the limit for the free recordings was increased to match other free tiers in other apps.

This screen recording tool is fantastic! MIDA meets all my requirements perfectly and is very easy to use.

So far so good! Can't wait to see the outcome.

Other than a lot of the options being paid, in my oppinnion it is one of the best tools to use for replaying checkouts and checking heatmaps on your store. The support is absolutely amazing, always ready to help and has a friendly tone. I have only been using the app for about a week now so take this review with a pinch of salt, but my experience overall has been great. The app in itself is quite easy to use just like any shopify app, I think that is a must. The tools it provides helps you actually take a look at how customers look around in your store befoe actually buying anything, helping you improve in areas you didn't even know you had to. For example looking at replays today, I just noticed that a lot of people go away from my store just because I do not have enough products. As soon as they go to the actual catalog, they leave, no matter the discounts I have on my current products.

This is app has been great in helping me understand how my clients are interacting with my store and what i need to change to perhaps increase conversion! The team at Mida is always there to answer my questions and i would recommend this app to anyone ho wants to take their store to the next level!

If you are looking for a cost effective replay app, I'd recommend this one. The support team are also really responsive when you do need a little extra assistance or have a query.

great support thank you

Installed this app and it provides exactly what it promises. Great App!

best app to use

Hood little app. Very easy to use. Team are fantastic with customer service and support. Giving you lots of advice and help.

Just amazing, does it say and that´s pretty simple. Perfect!

Very useful and helpful app, Customer support is great aswell, Erik and Hailey helped me with any problems and were great with helping me understand the app.

MIDA has been incredibly helpful for understanding how visitors actually interact with my store. The session replays and heatmaps make it easy to see where people click, scroll, or drop off, which helped me spot issues I would never have noticed otherwise. Setup was quick, the interface is clean, and the recordings load smoothly. What really stands out is the support team — they respond fast and are genuinely helpful whenever you have questions. If you want real insight into customer behavior and want to improve your store experience, this app is definitely worth installing.