MIDA Heatmap & Replay Checkout for Shopify

MIDA Heatmap & Replay Checkout

AI analytics, recordings & heatmaps to optimize conversions
Rating
4.9
Feedback
479
Reviews
Chart
#185
Shopify

All reviews

5 / 5 Share
Dec. 16, 2025

This app is amazing. It helps you review your sessions and see where customers are most likely to scroll and click, so you can adjust your store accordingly. Highly recommended. Thank you to Chloe and Lucy for the great support and help as well!

Store Using app Total reviews Average rating
Pan 4 days 2 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 15, 2025

Great app. Good customer service

Store Using app Total reviews Average rating
Face of Norway 15 days 3 5.0
5 / 5 Share
Dec. 13, 2025

Very great app, seamless integration, work perfectly without affecting you Theme Speed, I was using other app before but I was getting many Java Script Errors, now with this App my Problem is Solved, many Thanks to Chloe who also supported me through out my Journey, Really Recommend Using this App.

Store Using app Total reviews Average rating
Modanista Fashion 18 minutes 8 4.5
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 11, 2025

I am very happy with MIDA! Everything works perfectly and the app delivers exactly what I need. The heatmaps and replay features are incredibly helpful and give me real insight into how customers behave in my shop. A special thank you to Lucy – she supported me with so much patience and kindness. Her guidance was clear, fast and very professional. It is rare to meet such friendly and dedicated customer support these days. Great app, great team!

Store Using app Total reviews Average rating
HalloGeschenk.de 8 months 15 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 11, 2025

Using MIDA for some months now. Very satisfied with what it offers. The heatmap was instrumental in identifying the bottlenecks in our product pages. Everything is intuitive to use, and can be used from within Shopify.

Store Using app Total reviews Average rating
NOOT 4 months 3 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 10, 2025

really nice app for the replays and the heatmap usefriendly and active support

Store Using app Total reviews Average rating
Casa Nodale 39 minutes 2 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 10, 2025

Store Using app Total reviews Average rating
Dropple 3 months 1 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 10, 2025

Erik was very helpful, walked me through everything and was efficient, professional & kind. I highly recommend this app to let you track customer behavior. It's very helpful to see where your potential customers are getting stuck or sidetracked. This app does it all!

Store Using app Total reviews Average rating
Moissanite Market 5 days 1 5.0
5 / 5 Share
Dec. 8, 2025

Great app. Does exactly what expect from it. Would highly recommend

Store Using app Total reviews Average rating
GENSDUMONDE About 1 year 2 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 7, 2025

Store Using app Total reviews Average rating
Good's Vintage About 22 hours 2 3.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 6, 2025

Overall great visitor replays app! I just love how I can see what's going wrong on my site and what's going right. All of this info has really helped me grow my shopify store and the customer support is really nice. Thank you so much MIDA for making such a great shopify app.

Store Using app Total reviews Average rating
NEUBRIGHT 9 days 1 5.0
5 / 5 Share
Dec. 6, 2025

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store. Super helpful for improving both weak and stong points. Support is fast and helpful

Store Using app Total reviews Average rating
Luman Essence 12 months 1 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 4, 2025

Erik from support was incredibly helpful, kind, and quick to help me navigate the initial set up of MIDA. I ran into the app in the shopify app store and thought the features were phenomenal. The free option is incredible for anyone who is just starting their website, to help them understand their customer's navigation and help them improve their website. Give MIDA a try!

Store Using app Total reviews Average rating
Magic Munch 18 minutes 1 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 3, 2025

i has been using this app to check my customers journey around my website and to recognise any issues or lack of information. this is the best app i ever installed into my store..it has more worthy information aboout how our customer react on our store..i have been searching this kind of app for long time and got it ..! lucy from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. i really love their app and support

Store Using app Total reviews Average rating
Blushglow 1 day 1 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 1, 2025

Lucy from support was super helpful, solving my questions, problems and everything is working perfectly! One of the must have tools, looking forward updating my plan to the next level! :)

Store Using app Total reviews Average rating
Atika Jewels 8 months 3 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Dec. 1, 2025

This app is amazing. Super easy to use and extremely helpful to understand how customers behave on my store. The support team is honestly one of the best I’ve seen on Shopify, very fast and always willing to help. I definitely recommend it.

Store Using app Total reviews Average rating
EliteWear About 16 hours 1 5.0
5 / 5 Share
Nov. 30, 2025

Thank you so much to the quick response with the chat feature with your team. I am so grateful for your service. I was able to get up and running in no time and the features of this app are just the perfect fit I was looking for, for my business. Tracking and setting up are easy and very informative.

Store Using app Total reviews Average rating
Bennett Avenue Boutique 2 months 5 5.0
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Nov. 27, 2025

good customer services

Store Using app Total reviews Average rating
Handigo 3 days 2 5.0
5 / 5 Share
Nov. 27, 2025

This app is extremely helpful in helping me see some of the blind spots I've missed on my website, as well as spotting spelling errors or link destinations. I've tried a few replay apps, and this one gives you the best bang for your buck. There are quite a few features I've yet to explore because it's full of so many options.

Store Using app Total reviews Average rating
Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share
Nov. 26, 2025

Customer support is very friendly and helps with everything that is needed!

Store Using app Total reviews Average rating
DreamerSelect About 1 month 1 5.0
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