MIDA: Heatmap, Replay Checkout
Heatmaps reveal lost sales. Record, analytic for cart recovery
Rating
4.9
feedback
443
chart
#164
All reviews
Oct. 31, 2025
Excellent experience with MIDA Replay ! Their response time is incredibly fast - they replied almost instantly to my inquiries, which made the whole process smooth and stress free. Great service, very professional and highly recommended !
Store
Hakyarts
Using app
About 2 months
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 29, 2025
i have have come from a popular app to here and the customer support is awesome with lucy and the team as well the app feels so clean try this definitely u feel a difference
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 27, 2025
Stunning customer service to be honest. Messaged during odd hours wasn't expecting to get a reply but hey! Darwin was amazing. Didn't really understand how the app worked as the sessions and billing were a bit confusing but he did take the take to explain and even gave some free sessions to help us out. The app is really helpful, we could easily visualize where are loosing tons and tons of traffic. So much work to do on the site but with this app, you kind have a direction on what to work on instead of guessing about! Good UI and easy to use as well. highly recommend!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 27, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 23, 2025
Very fast and responsive support team! The customer service exceeded my expectations, every question was answered quickly and professionally. The app runs smoothly, is easy to navigate, and works perfectly without any issues.
Oct. 23, 2025
Works great, had my max sessions extended to 750, app is easy to use, loads fast, does not affect site performance. Happy with the customer service.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 20, 2025
I was looking for a simple heatmap but MIDA has delivered a lot more! In only a couple of days i was able to understand more about the behaviour of my clients and make some adaptations on my website which I will fastly be able to see results thanks to the montly recorded sessions. Also, my next step would be to look for an app to make surveys but MIDA also does that, so another thing checked on my to do list. Would definetly recommed!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 19, 2025
mida have a great deal of advantages including free increase of the number of recordings, exluding ips and good customer support.
Using app
About 1 year
Total reviews
1
Average rating
5.0
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 18, 2025
really helpful.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 17, 2025
This app is great for seeing what’s popular on my site. It helps me make adjustments that boost conversions and increase sales.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 16, 2025
From Colombia, amazing tool to truly understand customer behavior. We’ve been using MIDA for a while and it has completely changed the way we analyze traffic in our store. Watching real session replays helped us figure out why many users were leaving the homepage without visiting products and from there, we optimized our structure and improved conversions. The interface is clean, easy to use, and doesn’t slow down the website (unlike other similar apps). Plus, their support team replies fast and with real solutions, not just automated messages. 100% recommended if you want to understand what’s really happening behind your analytics and make data-driven decisions.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 15, 2025
it can improve how you see your customers use your site ,which help you get better conversion and more sales,used it for a day and loved it honestly ,
Oct. 14, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 13, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 13, 2025
Super outil pour voir quoi optimiser dans l'expérience utilisateurs. J'ai déjà corrigé beaucoup de chose sur mon site. Le service client est également très réactif.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 9, 2025
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 9, 2025
The app is efficient, I'm getting good data & insights about visitors to my online store and heatmap to help me understand my customer behaviors. Online assistance is also reliable, I would recommend it to store owners.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 7, 2025
Their responses have been quick and helpful. Their development team seems to do pretty good as well. I mostly use for the replays, which generally seem ok, though, sometimes I know who made a purchase but the IP address is on the other side of the country (Canada) or even in USA, which doesn't make sense to me. It's good overall value.
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.
Oct. 7, 2025
This app is amazing! I highly recommend it to anyone who wants to effectively track visits on their website. The support team is very responsive and extremely competent — I truly recommend this app!
Oct. 6, 2025
Super friendly staff, very straightforward and easy to read analytics and maps, so far im very pleased and am looking into a subscription, thank you guys for what your doing!
Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.