MIDA Replay, Heatmap & Insight
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Great app great team
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Molto meglio di altre app che ho utilizzato in precedenza, consigliatissima!
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Love this app! The support team is amazing.
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Great support team, and definitely worth upgrading as my store grows.
Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team
Great App! Top-tier customer service! Lucy from MIDA went above and beyond to solve all my issues and answer all my questions.
very good
Hi there, Thank you for your 5-star review ⭐⭐⭐⭐⭐ We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support. Best regards, MIDA team
Just installed MIDA and I’m impressed so far. The platform is easy to navigate, the features look solid, and support has been quick and genuinely helpful.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
This is an awesome app. Great for business who are growing and want to track metrics and realtime interactions!
This app is a disaster. Within MINUTES of installation, MIDA recorded 350+ "sessions" from the USA, Ireland, and other countries - all clearly bot traffic with visits lasting only seconds on single pages or product images. My store normally gets 50-60 visitors per day, but suddenly I had 350+ fake sessions within minutes that: Consumed my entire free 250-session limit immediately with worthless data Destroyed my conversion rate statistics Made all heatmaps and analytics completely useless There is NO bot filtering. The app counts every bot, crawler, and spam visit as a real customer session, making all data meaningless. My actual store statistics are now ruined. For an analytics app, this is unacceptable. If you can't filter bots, you can't provide accurate data. I'm uninstalling immediately and switching to a competitor with proper bot detection. Save yourself the frustration and choose a different app.
Hi there, Sorry to hear about your experience with MIDA - this isn’t what we aim for. We’d really appreciate the chance to help. Please reach out to us at [email protected] so we can look into this and assist you as soon as possible. Best regards, MIDA Team.
Brilliant app, shopify lacks the ability to track customers in real time. but this app is brilliant. Head maps, live recording, geo mapping. Support is also brilliant - prompt, friendly and generous.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Months working with MIDA. We are having an issue, but they assisted me with the concern. Good support and friendly! We are still exploring how to work with the app.
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Excellent app features and support. Runs very smoothly and the data I'm now capturing is extremely helpful in diagnosing user problems and experience around the store.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Thank you Chloe, really great support!!!
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Incredible app, support is perfect and the service too I reccommend
Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team
Very useful app, i tried others similar but this is the best for recording sessions and use heatmaps. Customer service is fast and effective.
Hi there, Thanks so much for the review ⭐⭐⭐⭐⭐ We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help! Cheers, MIDA team
Lucy from MIDA was really helpful. She quickly responded and able to help me with my issue
Very helpful support team! Amazing app.
Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team
Started using the App few days ago but it has provided a lot of insights on how browsers navigate our website. We're looking forward to using these insights to improve sales conversions. The free version also provides quite a decent amount of recordings. Edit: I had to come back to rate this App and the team a 5 Stars because they are absolutely incredible! The insights provided from the recordings helped us redesign our website according to customer behavior and the results are incredible. Thank you MIDA!
Hi there, Thank you so much for your review and for rating MIDA ⭐⭐⭐⭐ We’re really glad to hear that MIDA is bringing value and supporting your store’s growth. We truly appreciate your feedback — it helps us keep improving the product every day. If there’s anything we can do to make your experience even better, feel free to reach out anytime. Best regards, MIDA team
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