MIDA Replay, Heatmap & Insight

Usefull app to track customer behavior to improve UX and conversion

MIDA Replay Heatmaps has been an excellent addition to our Shopify store. It's incredibly easy to use, and the session recordings and heatmaps provide valuable insights into how customers interact with our website. Being able to see exactly where visitors click, scroll, and drop off has helped us identify areas for improvement and optimize the shopping experience. The app runs smoothly, the interface is intuitive, and the data is presented in a way that's easy to understand and act on. It's become an essential tool for improving conversions and understanding customer behavior. Highly recommended for any Shopify store owner looking to make data-driven decisions.

rly good experience

Very nice app, I can now clearly see where visitors drop off and analyse that to improve. The customer service is also great.

Très bonne expérience avec l'équipe et beaucoup plus efficace que Clarity ! Je recommande.

Very useful

We are very pleased with the level of session data that we can review, including stage of sales from view to cart to completed sale, plus the ability to view user behavior on our products. 5 stars.

We loved the app from the first time we used it, easy to install, extremely user friendly and very clear picture of what users are browsing on our site in order to understand consumer behaviour then determine the best sellers overall. High recommended!

The support team is absolutely outstanding—they are incredibly responsive and provided real, fast solutions the moment I hit a snag

This is app has been amazing in helping me understand how my customers are interacting with my store so far!

Great tool for early-stage stores Easy to set up and the session recordings are genuinely useful — even with just a handful of visitors I could see exactly how people browsed my store. The Insight Mode makes replays fast to review. Support was responsive. The IP exclusion and suspicious session filtering work well. Would be great if Delayed Capture didn't require contacting support to enable. Overall a solid app for understanding visitor behavior.

Mida has been great for data tracking and to use heat map. The support team is very quick to respond and very helpful for any questions we may have!

très bonne application facile a utiliser et les personnes répondent de suite ils nous envoient des messages pour savoir si tout vas bien. Donc merci a toute l'équipe de l'application MIDA. Dominique

I use MIDA Replay Heatmaps to optimize my store, and beyond the technical features, it’s the quality of their customer service that truly won me over. There is always someone available to respond quickly and, more importantly, to help customize the tool to fit my specific needs. You can really feel their commitment to customer satisfaction and their drive to never leave a user without a solution. It’s incredibly reassuring to know that a dedicated, human team is behind the app to support our growth. A powerful app backed by exceptional customer service. I highly recommend it!