All reviews

Rating Breakdown

  • 5
    97% (426 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 88% (392)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2025

Great support!

Using app

About 6 hours

Total reviews

12

Average rating

4.9

Developer Reply

Hi Wick Guru family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 9, 2025

I'm very impressed with the record, other heat map tools i've used are all janky and are just a bunch of screenshots stitched together. Thi is more like a recording. Really cool. I can see a lot of use cases for this app.

Using app

16 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi GameHive family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 9, 2025

This app has been a game changer with the ability to observe how customers interact with the site and opportunities to improve the UX. Would 100% recommend!

Store

PateMe

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi PateMe family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 8, 2025

very useful app, excellent customer service with fast response

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Vibroacoustic Solutions family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 8, 2025

I've been using this app to check my customers journey around my website and to recognise any issues or lack of information. This app helped me a lot, as I was able to see which pages need a bit more focus and what's user behaviour. Contact with the team is great, answering questions and replying promptly. I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Bloom Jewellery family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 7, 2025

MIDA is such a useful app — easy to use and gives me real insight into how customers behave in my store. The support team is amazing, so responsive and generous (thank you for boosting my sessions!). Highly recommend to anyone who wants to improve their Shopify site.

Using app

About 9 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Lizzie Onion's Emporium family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 5, 2025

Great customer support! Communication worked without any problems and i received help very quikly. The Session recordings are also very helpful for my store.

Store

INVC

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Andiely family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Sept. 3, 2025

Very useful for understanding how customers interact with my store

Store

Cleora

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Very happy with the app. Quick and easy installation. Records each customer's session perfectly. Intuitive menu. Caring and fast technical support. I recommend!

Using app

About 20 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Pantera-Passion family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 28, 2025

This is valuable for people who want to know how visitors navigate their site.

Store

Shroomi

Using app

1 day

Total reviews

7

Average rating

4.6

Developer Reply

Hi Shroomi family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 26, 2025

So far, so good! As new users, we're impressed by the session recordings. For a small business like ours, it's great to be able to monitor customer behaviour!

Store

LESSACS

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi LESSACS family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 21, 2025

An amazing app for Shopify beginners... I recommend a 1000 times

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Tres Belle Hair family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 21, 2025

Its honestly game changing. I realized one of my products was getting more attention by being able to track the cursor movements of the customer. Also noticed how long people would stay on my shop as well and could adjust the layout accordingly. MIDA is the bee's knees <3

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Amazing app and extremely supportive team. Well done and way to go

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi ZeeTec family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 13, 2025

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi World Music Network family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 12, 2025

Excellent support and well priced - does exactly what it should, nothing more, nothing less. Good to see an app not charging through the roof and adding pointless features, a seemingly common occurrence with SASS lately.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Scentstop family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 12, 2025

Super easy to use and incredibly helpful! The heatmaps and replays give me clear insights into how visitors interact with my site. Definitely improved my decisions and saved me time. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi White Canvaa family, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.

5 / 5 Share

Aug. 11, 2025

The record option is super useful to get some insights about how our customers are interacting with the website. It allows to quickly identify bottlenecks and make the user journey much smoother.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Loste False Nails family, Thanks so much for your kind words! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA Team.