MIDA Heatmap & Replay Checkout

Their responses have been quick and helpful. Their development team seems to do pretty good as well. I mostly use for the replays, which generally seem ok, though, sometimes I know who made a purchase but the IP address is on the other side of the country (Canada) or even in USA, which doesn't make sense to me. It's good overall value.

Super friendly staff, very straightforward and easy to read analytics and maps, so far im very pleased and am looking into a subscription, thank you guys for what your doing!

Really easy to use and provides very good information about the customer journey through the shop

sehr zuvorkommend und hilfreich in allen Bereichen. Nur zu empfehlen!

Mida Heatmap is a great app, but what really made the difference for me was the support from Chloe. She went above and beyond to guide me through setup and explain how to actually use the data to improve my store. Everything was clear, friendly, and fast — I felt supported the whole way. Having someone who really understands both the tool and ecommerce is a huge plus. Highly recommend!

Love how easy it was to set up and start seeing exactly how visitors move through my store. The heatmaps and session replays helped me spot where shoppers were getting stuck and make quick improvements. Great support and super helpful insights, highly recommended!

This has been super useful for seeing my customers' journeys. They were also very helpful when I contacted customer service.

Well, as a long time developer myself, this app feels like magic, and makes me wonder how they do it. The replays works wonderfully the tagging by relevance is very well executed. The pricing and features feels a bit game-y tough, I would simplify it.

Great support that take your feedback and direct it to their team. Made a few changes thanks to MIDA via the screen recordings, I can see what painpoints or difficulty that users take without my pre-known knowledge. The heatmaps are effective and work great on your most popular pages for improvement.

Just started using the app a few days ago. Gave me already a lot of information. Easy to set up and a good interface. The Mida team really does a good job.

Better value for money than other apps and intuitive and easy to use.

I really like it. I'm new but so far so good.

Heatmap is not free !!!

Great app, at least for beginners, as they offer many free sessions. thanks!

Such a friendly support team and the free plan is generous enough to test things out. Would highly recommend.

I am thoroughly satisfied with the MIDA Heatmap. As a retailer new to having my own site and trying to do my own marketing and promotional work, it's VERY effective at helping correlate the effectiveness of ads and social media posts with whether visitors are engaging with products on the site or if they're leaving right away. The controls are easy to use, and it doesn't slow down the loading speed of my page. Definitely recommend!

I’m obsessed with this app — it’s a no-brainer. Super user-friendly, streamlined, and simple to navigate. The insights are clear and make it easy to get real value without overthinking. Not to mention the customer service team is exceptional. Highly recommend!

Great app and great support! I use MIDA: Heatmap, Replay & Record, and it has helped me understand my visitors' behavior. I've used other apps before, but MIDA is better. Their support service is also kind and helpful. Thank you.