MIDA Replay, Heatmap & Insight

Lucy from support was super helpful, solving my questions, problems and everything is working perfectly! One of the must have tools, looking forward updating my plan to the next level! :)

Thank you so much to the quick response with the chat feature with your team. I am so grateful for your service. I was able to get up and running in no time and the features of this app are just the perfect fit I was looking for, for my business. Tracking and setting up are easy and very informative.

This app is extremely helpful in helping me see some of the blind spots I've missed on my website, as well as spotting spelling errors or link destinations. I've tried a few replay apps, and this one gives you the best bang for your buck. There are quite a few features I've yet to explore because it's full of so many options.

Customer support is very friendly and helps with everything that is needed!

Very Useful in understanding our customer's actions

Loved my experience with MIDA, and Chloe is just so wonderful to work with. Thank you!!

Absolutely great software and lovely people to deal with. very professional and great tools built in

Cool app and super helpful support

So far the easiest app to install and use. Really clear data, excellent customer service - i'm pretty impressed!

I recently started using this app, and I absolutely love it! It’s incredibly useful. The support team is amazing, especially Lucy, she was very kind, helpful, and responsive. I highly recommend this app.

So far the app is good, have better heatmaps than other apps of the same kind.

Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

Recently downloaded the app and added to our store. Exploring the functions and impressed with the tools so far. Team are responsive and helpful.

Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.

Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!

Very intuitive, easy to use and Chloe at support very helpful 5 stars!

Really nice app! I tired 2 others before sticking to this one. Easy to use and got maaany cool funcionalities. Plus, the support is really good, solved my issue within a few hours! Highly recommended!

I started using the MIDA app recently and so far I’m impressed. It’s very easy to navigate and simple to use. The insights it gives on customer behaviour are really helpful. It helps me see how people interact with my store and use that data to improve my layout and boost sales. The customer service team has also been amazing. They’re friendly, quick to reply, and genuinely helpful whenever I have a question. Overall, a great app!