SARATTI review for MIDA: Heatmap, Replay Checkout

5 / 5

Oct. 27, 2025

Stunning customer service to be honest. Messaged during odd hours wasn't expecting to get a reply but hey! Darwin was amazing. Didn't really understand how the app worked as the sessions and billing were a bit confusing but he did take the take to explain and even gave some free sessions to help us out. The app is really helpful, we could easily visualize where are loosing tons and tons of traffic. So much work to do on the site but with this app, you kind have a direction on what to work on instead of guessing about! Good UI and easy to use as well. highly recommend!

Store

SARATTI

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

MIDA: Heatmap, Replay Checkout for Shopify
MIDA: Heatmap, Replay Checkout
4.9 star
315 reviews

MIDA Sessions Recording & Heatmaps - Shopify App Store

Shopify App Store