Sugar Sweet Kitchen review for MIDA: Heatmap, Replay Checkout

1 / 5

Jan. 27, 2026

This app is a disaster. Within MINUTES of installation, MIDA recorded 350+ "sessions" from the USA, Ireland, and other countries - all clearly bot traffic with visits lasting only seconds on single pages or product images. My store normally gets 50-60 visitors per day, but suddenly I had 350+ fake sessions within minutes that: Consumed my entire free 250-session limit immediately with worthless data Destroyed my conversion rate statistics Made all heatmaps and analytics completely useless There is NO bot filtering. The app counts every bot, crawler, and spam visit as a real customer session, making all data meaningless. My actual store statistics are now ruined. For an analytics app, this is unacceptable. If you can't filter bots, you can't provide accurate data. I'm uninstalling immediately and switching to a competitor with proper bot detection. Save yourself the frustration and choose a different app.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Sorry to hear about your experience with MIDA - this isn’t what we aim for. We’d really appreciate the chance to help. Please reach out to us at [email protected] so we can look into this and assist you as soon as possible. Best regards, MIDA Team.

MIDA: Heatmap, Replay Checkout for Shopify
MIDA: Heatmap, Replay Checkout
4.9 star
438 reviews

Heatmaps reveal lost sales. Record, analytic for cart recovery

Shopify App Store