Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.6
feedback
1,020
chart
#253
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
12%
-
Less than a year
8%
-
More than a year
1%
Reviews Summary
The reviews for the Minta Shopify App are overwhelmingly positive, with users praising the app for its ease of use, time-saving features, and excellent customer support. Many users appreciate the automation features that generate professional-quality social media videos quickly and seamlessly integrate with their stores. The customer service team, particularly individuals like Alex, Shafta, and Saumya, received high praise for being helpful, patient, and responsive to users' inquiries and issues. However, there were a few negative reviews mentioning issues with billing, app functionality, and customer service responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2025
I enjoy the ease of use and the traffic it's brought to my page and my store!
Hey there, thanks so much for the great feedback! We're really glad to hear the app’s been easy to use and already bringing in traffic after just a few days 🚀 If there’s anything at all we can do to turn that 4 into a 5, just let us know – we’re always here to help!
April 13, 2025
I had the pleasure of being assisted by Saumya from the Minta team, and I couldn’t be more grateful. She was incredibly patient, kind, and knowledgeable. I was having trouble figuring out the details of my plan, and Saumya took the time to walk me through everything clearly and professionally.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
April 11, 2025
Watch Out, worst application ever ! it' doesn't work and very hard to use. When you planifie all the video, they aren't upload on my social media. My biggest waste of money. The last thing, when you want to quit the application, they rob you more money.
Hi Salomé, We're really sorry to hear this - it’s absolutely not the experience we aim to deliver. We’d love to make this right for you. The issue you mentioned with videos not uploading could be related to a permissions setting or sync issue, and we can walk you through how to fix it in minutes. As for the billing - we never charge (nor can we or would we!) without authorisation. If something didn’t go as expected, we’re happy to review and refund as needed. No one should feel “robbed” when using our app. I’m Avraham, Director of Customer Success, and I’d be happy to personally jump on a quick call and get everything sorted. I'm going to email you shortly so please look mout for this and come back to me asap so we can sort this. 🙏 Avraham Director of Customer Success Minta
April 15, 2025
I love what Minta offers & I'm utilizing it to its fullest! Being able to wake up & see that your Social Media Pages (IG, TikTok, FB, & Pinterest) already submitted automatic posts for you, with awesome product videos, is a Huge advantage which has also saved me tons of productivity time. I only wish I had found out about Minta a few years earlier, lol. On top of that, their service team is Top notch & Highly dedicated to addressing any system issues that you may encounter which is extremely valuable these days as they make you feel as if you're not just a number to them, and they take your subscription serious, regardless of your subscription tier which is truly appreciated. Jordan and Alex have been Great, but I don't want to leave out Riya. Even with our time zone differences, she made sure to follow up with me and provide me with important updates, addressing a system issue that we encountered. Needless to say, Minta has earned a Client for Life, and I'm looking forward to our New Partnership. Thanks again! "Bullish Boutique"
Hey there! Thanks so much for the kind words - we’re thrilled to hear you're loving Minta 🎉 We’re really sorry about the video upload issue and totally get how frustrating that is. I’ve just messaged you privately so we can get this sorted ASAP. If you’re open to updating the review while we work through this, we’d really appreciate it - your feedback means a lot 💙 Talk soon! The Minta Team
April 3, 2025
I really appreciate your help, Riya
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Minta
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