Minta Social Videos Auto Post for Shopify

Minta Social Videos Auto Post

Social Media AI Promo Video, Product Video Maker & Auto...

Rating

4.4

feedback

275

Reviews

chart

#336

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    9%
  • Less than a month
    35%
  • Less than a year
    32%
  • More than a year
    10%

Reviews Summary

The reviews for the Minta Social app are quite mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, helpful support team members like Ashley and Alex, ease of use, time-saving features, and the ability to create engaging social media content. Users appreciate the app's AI technology for creating videos and posts. On the other hand, negative reviews mention issues with billing, unexpected charges, difficulties in canceling subscriptions, technical glitches like videos failing to upload, and irrelevant content being posted. Some users also expressed frustration with the lack of response from customer service.

Highlights

Positive customer service and support
Ease of use and time-saving features
AI technology for creating engaging content
Billing issues and unexpected charges
Technical glitches and lack of response from customer service

Rating Breakdown

  • 5
    78% (214 ratings)
  • 4
    12% (32 ratings)
  • 3
    3% (8 ratings)
  • 2
    1% (3 ratings)
  • 1
    7% (18 ratings)

Reviews with Text

  • 92% (254)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Oct. 8, 2025

please check the notes.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 27, 2025

Well just starting and I think it's going to work out pretty good for me checking everything I'm still getting shot up so I think it's going to be good I mean I feel pretty good about it I hope it works as of right now I'm enjoying I'm having a little fun I think it's going to work out I got faith in it n

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 23, 2025

I installed this app but never got to use it because I was hospitalized. I originally chose it because it stated “pay as you go,” but I was unexpectedly billed for a yearly plan. I immediately contacted customer service, since I never used the app, uninstalled it, and do not intend to use it. Despite this, I was told they could not reverse the yearly charge—even though the charge just appeared today through Shopify and PayPal. Their excuse was that the charge “went through two weeks ago” and I was “one week late” to claim a refund. This makes no sense, as I only received the PayPal and Shopify notifications today. Ashley from support even suggested that since I had now “paid,” I could just use the app for the year. But I had already uninstalled it! What part of I do not want or use your service is so hard to understand? This company feels untrustworthy, and I would not recommend them to anyone.

Using app

25 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Sept. 21, 2025

Using app

2 days

Total reviews

4

Average rating

5.0

All reviews

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