Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.4
feedback
284
chart
#357
All reviews
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Dec. 18, 2024
Response time is very slow. It takes hours just for a simple response. Not sure if anyone works there. Still waiting on a response from earlier in the day. I pay to download videos and they do not fully download after clearing cache. I was also informed that I could still be charged for a video download even if it does not download the entire video. It’s been 3 days and my issue has not been resolved. They keep asking me to download and screenshot the same information. I am spending to much time trying to resolve my issue and not working and running my business.
Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care
March 13, 2022
I couldn make it posting any videos , maybe upgrade version is better but cant trust cz the video coulnd open
Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care
Nov. 12, 2020
The videos are cute but they definitely do NOT use AI to find your best sellers. Some of these videos are showing items that are on draft status and haven't even been manufactured or sold yet. Defeats the whole purpose of this app. Disappointing.
Update: Hi there, Minta was acquired by ReConvert, I would like to fix your experience, please get back to me to [email protected] and I promise moving forward we'll do our best to give you the best possible experience. Looking forward to hearing from you, Eric | Minta & ReConvert CEO