Minta Social Videos Auto Post

Oct. 14, 2025

DON'T SUBSCRIBE. They will not help with any tech support. They took money and didn't help me. In the end, I lost money with no use of this fake product. DON'T TRUST THESE GUYS FROM BANGLADESH WHO USE WESTERN NAMES. NEVER BUY ANNUAL PLAN WITH THESE CRIMINALS. THEY WILL STOP RESPONDING ONCE YOUR MONEY for an year's plan goes into their pockets. After paying an year's subscription fees to these criminals, I was not helped at all and no response. Now I have moved to www.outfy.com which is cheaper and has far better integration.

Sept. 23, 2025

I installed this app but never got to use it because I was hospitalized. I originally chose it because it stated “pay as you go,” but I was unexpectedly billed for a yearly plan. I immediately contacted customer service, since I never used the app, uninstalled it, and do not intend to use it. Despite this, I was told they could not reverse the yearly charge—even though the charge just appeared today through Shopify and PayPal. Their excuse was that the charge “went through two weeks ago” and I was “one week late” to claim a refund. This makes no sense, as I only received the PayPal and Shopify notifications today. Ashley from support even suggested that since I had now “paid,” I could just use the app for the year. But I had already uninstalled it! What part of I do not want or use your service is so hard to understand? This company feels untrustworthy, and I would not recommend them to anyone.

Aug. 29, 2025

Over 7years of using Shopify and trying variety apps. This was the only app that made me leave the review. I installed it long time ago. And it was suddenly started to being charged. I asked for refund their reply was they informed me via email that this app will be automatically change to paid version. (But I don't recall such email they always spam me flooded with email I don't know which one is talking about this info.) Which I never clicked a thing to change as subscription model. I asked for refund the reason is because they send me email not able to refund even though automatically without me authorize payment. And the reply was I don't know why you don't want to use our app. And I couldn't find any cancel plan button, so I talked to them oh you must uninstall. If not will be continue to be charge. It is written as free to install but it is not they will secretly keep taking fees without your approval. I didn't even know it was legal. Their service attitude also very bad. I talked about situation seems didn't even read. Even if at least you put effort of copy and paste can ask Chat GPT will get better answer then just reply anywho without reading properly. As a same service provider I don't even do that to my customers. Without their proper approval charge the customer anyhow and refuse to refund. It at leas gave me a properly reply it wont be so bad like this. But the first reply was our app is great why you don't continue use? I don't understand why. And we told you it will change to be auto subscription. It's you didn't check properly your email. (this was the answer. I didn't know apps can be just change like this without my approval with Shopify setting. All of the app when I go in they will inform me without it can't use if this happened. But this was never.) I think whoever been hired to reply customers... should be doing this job.

Aug. 24, 2025

worst app ever. videos failing to upload for over 2 months despite several complaints. Yet they shamelessly were happy to take their $5 monthly subscription. Never again. Good riddance to bad rubbish.

July 21, 2025

Charges continue even if unused – be careful! This has been the most unreasonable experience I've had with any Shopify app so far. Even though I wasn’t actively using the app, I was still charged $5 every month. The support team explained that if you don’t want to use the app after the 7-day trial, you must uninstall it from your store. I want to emphasize this clearly: Unless you remove the app from your store, the subscription fee will continue to be charged. Simply removing your payment information inside the app is not enough. I've never encountered such a system with any other app I’ve downloaded from the Shopify App Store. New users should definitely be cautious.

April 11, 2025

Watch Out, worst application ever ! it' doesn't work and very hard to use. When you planifie all the video, they aren't upload on my social media. My biggest waste of money. The last thing, when you want to quit the application, they rob you more money.

March 7, 2025

If I could leave zero stars I would. Customer service is non existant. I pay for a service the least you could do is respond to an email. App connections are an issue. Good luck trying to get help. I will be looking for another app... MINTA SUX

Nov. 3, 2024

I signed up for a free trial, selected the monthly option, but was charged for an entire year. They refuse to refund me, insisting that I chose the yearly plan, which I would never have done. The app is advertised as an AI marketing tool, but it doesn’t deliver on that promise. It simply takes your current inventory and inserts it into templates with poor graphics and generic music. Half the time, the text is unreadable due to color choices, and I often have to edit the posts to make them presentable. There’s really no point in using this app since you end up spending time editing and reposting content anyway. What’s worse, I sell clothes, but the app kept posting ads for jewelry, which is completely irrelevant to my business. Overall, this app isn’t worth the time or money, and it could actually harm your social media presence unless you constantly delete and repost edited versions of their content.

Oct. 25, 2024

SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY MINTA APP FIXED. FOR A LOYAL CUSTOMER & A PAYING CUSTOMER I DESERVE RESPECT, I DESERVE FOR MY APP. TO BE RESEARCHED & FIND THE BUG & DEBUG. I WENT TO SHOPIFY ABOUT THIS MINTA APP. ALSO & LEF IT ALONE & CLOSED THE CASE. I'M A PAYING CUSTOMER. NO ONE CAN TELL ME WHAT I'VE DONE TO DESERVE THIS TREATMENT. ALL I'VE ASKED IS FOR SOMEONE TO FIX MY MINTA AP.

Sept. 28, 2024

there is no way to cancel and the chat sucks. it kept telling me that the message did not go through

Sept. 5, 2024

WARNING this app is a scam, they will charge big lots of money, even when you set it to use the test credits. They will continue to charge you, without any notice and you will see a big bill in you shopify billing (More than USD200). Alex then will just tell you a lots of lies on the support and will just block you. I have escalated this to Shopify support. Update 05/09/24: They has just post a reply to my post, IS A COMPLETE LIE, they has not sent any DM to me, nor mail or anything, and I contacted they and they don´t want to help or solve the issue, this guys are a real danger, dont´t ever let them has acces to you credit card.

Aug. 5, 2024

I will never recommend this company. Aside from the general low quality of their videos, they offer a 'Free Trial' that they will then charge your shopify account for a full year $200+ subscription. Based on the way Shopify is set up, there is minimal support and the team of Vlad & Jordan at Minta will absolutely refuse to issue a refund. This has been such a disgusting experience that I am willing to shut down my shopify store and take my business elsewhere.

July 23, 2024

I'm shocked by the usage fees. Didn't get a lot that I can see from the app but was charged usage fees that were shocking.

July 13, 2024

This app will bill you without consent!! I highly do not recommend this app.

March 19, 2024

Awful app! The photos aren't cropper properly so when displayed in video it only shows half the photo. The captions are horrible also. I reached out with an urgent request through chat and they never responded even though they read it.

Nov. 27, 2023

Will not recommend this app if you don't want to deal with constant issues this app has. I was using paid version. The support team will respond in timeless manner but do nothing to solve the problem. I was trying autopost but the app wasn't working. I gave up after dealing with the issue for 4 days and getting no support.Save your money.

Nov. 8, 2023

This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.

May 23, 2022

We took the free trial and started publishing to platforms and editing captions, selecting favourite tracks from the album to discover it wasn't even publishing to ANY of the platforms: Tiktok, Pinterest & others. Music was selected that we did not add to favourites and the app is not worth the price one bit. we removed the app and from our store because it didnt't operate what we needed it to and we were still charged the full amount that we still have not paid for! we removed the app and were still charged by this company and have now gotten our lawyer involved to look over it including showing them proof of our last message we sent them that we did not get a response to. Our message was requesting a cancellation of payment after we removed the app, yet nobody has gotten back to us

April 5, 2022

I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates