Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.4
feedback
283
chart
#357
All reviews
Review RSS Feed
Nov. 10, 2024
I've had the Minta app downloaded on my store for quite some time. But this is my first time actually using it. It's great.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 28, 2024
Bis jetzt gefällt mir sehr gut:)
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 23, 2024
So easy
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 19, 2024
I just started, but so far, so good.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 28, 2024
Update Avraham, Customer Success Director reached out to me to offer resolution to give me two months trial and refund me my money back. Hopefully, everything goes well time around.
Hi We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that someone is upset with our app! I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this? We're here to help and ensure you have a great experience with Minta! Best regards Avraham Customer Success Director
Aug. 21, 2024
Easy love it
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success
Nov. 9, 2025
Nice App. Overall customer support from Shafta and Riya was amazing.I really enjoy the fact that I can promote my discounts through the logo and promotion in the brand kit. The music choices are my favorites and the templates are very professional. I only wish we could add unlimited text when creating the video s. Otherwise Minta is the best option for small businesses on a budget which is why I changed my review from 4 to 5 stars.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and I'd love make this a 5-star experience for you. Please could you come back to my email, so we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
Aug. 12, 2024
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us! So glad Shafta was able to help you correct the issue! Always here for you 🖤 Avraham | Customer Success
Aug. 12, 2024
Fantastic so far. Save me hours of work.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
Aug. 5, 2024
Customer service was great. Riya was very helpful and answered the questions I had.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Avraham | Customer Success
July 30, 2024
5 STARS. I had a small issue at 1st. Avrham set up a video meeting to discuss my issue and resolved it immediately. I love using the service. It gets my store alot of views. I would suggest it for anyone struggling with sales.
Hi R Thanks for your thoughts and sorry that you had some issues with payments - this is totally not we want your experience to be like! I've DM'd you, please could you come back to me, or pop me an email to [email protected] as I'd love to find out how we can get things working properly for you! I really want to solve these issues for you. Avraham | Customer Success Director
Aug. 6, 2024
very helpful in understanding what the app consists of and how it can work for my store
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email [email protected] and mention my name, (Jordan), and we can try to implement these for you. 😊🙏 Wanting to help! Jordan | Customer Care
July 17, 2024
Great support!
Using app
3 months
Total reviews
1
Average rating
5.0
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 17, 2024
The interface is easy to use. Customer service is quick to respond amd work out any issues that arise.
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 14, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
July 10, 2024
Ash clarified the disconnect/reconnect steps for me and was very helpful, and attentive, and ensured all was working properly. It has helped to ease my frustration! Thanks again!
Thank you for your 5* review - it means the world to us! Glad Ash was able to assist! Always here for you 🖤 Jordan | Customer Care
July 28, 2024
I gave the app a 1 before and I agreed to give them another go after very very good customer servIce.
Hi there A Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like! I've DM'd you, please could you come back to me, or pop me an email to [email protected] as I'd love to find out how we can get things working properly for you! I really want to solve these issues for you. Avraham | Customer Success Director
July 7, 2024
Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.
Thank you for your 5* review - it means the world to us! Glad you are enjoying! It was a pleasure helping you, S. Always here for you 🖤 Jordan | Customer Care
July 7, 2024
Thank you Jordan for taking the time to hear my frustration and understand the situation, furthermore doing what " you did not need to do" to assist in this. God bless good luck with this app.
Thank you for your 5* review - it means the world to us! Glad you are enjoying! Always here for you 🖤 Jordan | Customer Care