All reviews

Rating Breakdown

  • 5
    78% (224 ratings)
  • 4
    10% (29 ratings)
  • 3
    3% (10 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (18 ratings)

Reviews with Text

  • 92% (262)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2024

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

July 10, 2024

Ash clarified the disconnect/reconnect steps for me and was very helpful, and attentive, and ensured all was working properly. It has helped to ease my frustration! Thanks again!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Glad Ash was able to assist! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

July 28, 2024

I gave the app a 1 before and I agreed to give them another go after very very good customer servIce.

Using app

3 months

Total reviews

9

Average rating

4.7

Developer Reply

Hi there A Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like! I've DM'd you, please could you come back to me, or pop me an email to [email protected] as I'd love to find out how we can get things working properly for you! I really want to solve these issues for you. Avraham | Customer Success Director

5 / 5 Share

July 7, 2024

Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Glad you are enjoying! It was a pleasure helping you, S. Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

July 7, 2024

Thank you Jordan for taking the time to hear my frustration and understand the situation, furthermore doing what " you did not need to do" to assist in this. God bless good luck with this app.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Glad you are enjoying! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

June 20, 2024

Awesome app and support. Support was very quick to help me resolve the issue I was having within few minutes via chat. Thank you Saumya!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Saumya really takes the time to help customers get the resolutions they're looking for! Glad you are enjoying! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

June 21, 2024

An amazing new AI tool that creates videos from still images and posts to platforms ... it's great! Saves a LOT of time and is very convenient. And the Chat customer service is very good. HOWEVER ... for beginners like me, I'd appreciate easy tutorials: 1) Explain how the posting balance works and how to best budget the 70 posts per month, 2) How to save Drafts and Post when ready, 3) How to organize videos instead of going to Recents for all of them, 4) How to avoid multitple copies of videos every time a new revision is made (perhaps save only the last version), 5) How to add music to recommended AI generated videos so they don't post without sound,6) How to upgrade my Plan without having to wait a full year to do this, 7) Remove Shopify from the list of Platforms available to post to because it doesn't work. These are the questions I have. Thanks for a great app!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Glad you are enjoying! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

June 8, 2024

Très bonne application, facile d'utilisation

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - [email protected] Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

May 16, 2024

So Far So Good. Only been a day but support very helpful

Store

Aevitas

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

May 16, 2024

Amazing app! Great ads and possible to edit. Really love it! ♡

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Keep enjoying! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

May 5, 2024

I'm thrilled to share my exceptional experience with Minta . Their support team, including their customer service manager Avraham, impressed me with their dedication to solving even the most challenging inquiries. I intentionally tested Minta Company's customer service by applying maximum pressure and teasing their support team, aiming to evaluate their commitment to customer satisfaction. Avraham, remained dedicated, solving the issue with perseverance despite the challenges. This determination forced me to express my admiration for their exceptional level of customer service. The experience was a testament to the company's resilience and commitment to solving even the most difficult problems. Even Their CEO get involved to insure our satisfaction. Technical wise: As a tech-savvy individual, I found this video software to be user-friendly and powered by cutting-edge AI technology. The simplicity and efficiency of the platform save time and resources, making it an invaluable tool for businesses. Pricing Wise: Minta pricing may seem expensive initially, but it proves to be highly cost-effective when considering the time and resources saved. I recommend evaluating video quotas per video instead of per post for improved user satisfaction and clearer billing. Conclusion: Minta Company's exceptional customer service, including the outstanding performance of their customer service manager Avraham, and innovative video software make it an ideal choice for businesses seeking a reliable, efficient, and top-quality video creation solution. I wholeheartedly recommend their services for a delightful customer experience and cutting-edge AI technology. I hope they continues to provide such exceptional support and excites us with new, exceptional AI software in the future. I Spend time on it but they deserved that time. good luck. Wadah Bishnak CEO-Co-founder EX-STOCK CANADA.

Using app

About 1 month

Total reviews

15

Average rating

4.9

Developer Reply

Hi there W! Your review came through! Thank you so much for taking the time to write such a detailed review. It really means the world to us. I'm glad we were able to resolve this for you and yes it was certainly testing at times, but as you will know we take our customers' feedback seriously and even if takes some time we will get to a solution! Enjoy Minta! :-D Avraham | Customer Success

5 / 5 Share

April 24, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 20, 2024

Very Easy and automated

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 26, 2024

Very good, worth recommending

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 16, 2024

App muy intuitiva, y eficaz. Servicio de atención al cliente (Alex) muy, muy bueno! Gracias!

Using app

About 8 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 16, 2024

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 2, 2024

Great app! I always love the videos and they are easy to make.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

March 29, 2024

Szybko i atrakcyjnie tworzy filmiki.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

March 24, 2024

A+

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

March 4, 2024

easy to use and makes great videos!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care