Minta Social Videos Auto Post
All reviews
I would recommend
We appreciate the feedback! Thank you for the review. Best regards, Minta team
This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.
Hi there S Sorry to hear you've been experiencing issues with the Minta app. Can you please get back to me at [email protected]? I will solve this for you, I promise it'll be worth your time :) I really want to solve this issue for you. Avraham | Customer Success Manager
We cant Wait to see how far we can go. Thanks you for the time Cut.
Can't wait to see what amazing things you create and achieve with our app. Best regards, Minta team
We appreciate the feedback! Best regards, Minta team
this is the best app ever and OMG ALEX IS THE BEST EVER!!!! he was very patient, and I really appreciate it because I was about to lose it. but we got everything in order. and this is a game changer for a small business with a million things to do. So thank you Minta Team & a special thanks to Alex
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎
this review about a support of this App... Connected with Alex, and got throughout answers to all my questions with no delays. Thank you.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎
Response time is very slow. It takes hours just for a simple response. Not sure if anyone works there. Still waiting on a response from earlier in the day. I pay to download videos and they do not fully download after clearing cache. I was also informed that I could still be charged for a video download even if it does not download the entire video. It’s been 3 days and my issue has not been resolved. They keep asking me to download and screenshot the same information. I am spending to much time trying to resolve my issue and not working and running my business.
Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care
great app!!!!
Thank you for your kind words! We're glad you're enjoying our app and appreciate your positive feedback. Best regards, Minta team
The app has wonderful videos and great customer service!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎 Best regards, Minta Team
Excellent App. I Can't believe it can make quality videos ao quick and clean to beautify my shopify store.
Thank you for your detailed and positive review! Best regards, Minta team
I´m still learning how to use the app properly but Alex has helped me every time and things seem to be just fine.
We're so happy to hear about your positive experience with Alex! We're proud of our team's dedication to providing prompt and helpful support. Thank you for sharing your feedback. It motivates us to continue providing excellent customer service and fostering a supportive community. Sincerely, Minta team
This app is great! But what's even greater is the support. Since it's been purchased by ReConvert, the customer support improved 1000%. Thank you!
We appreciate you taking the time to share your experience. Please don't hesitate to contact us again if you have any questions or need further assistance. Our team is working for you 24/7. Best regards, Minta team
This tool is fantastic! only started using it a couple days ago and I already got so much value out of it! Created like 20 product videos and will soon auto post to my social media accounts :D
Thank you for your kind words! We're so happy to hear that you had an excellent experience with our service. Best regards, Minta team
This app is amazing! I am absolutely thrilled about the incredible experience I've had with this app. I would definitely recommend!!
Thrilled beyond words to hear you're having an incredible experience with the app! Your enthusiasm fuels our passion to keep making it even better. If you have any suggestions or features you'd love to see, don't hesitate to share them - we're always listening! Best regards, Minta team
I’ve always liked Minta’s concept and product when it works—but the platform has been plagued by persistent technical issues. A recent app update broke auto-posting and locked me out of my account settings. Reconnecting my social accounts led to an endless loop prompting me to repurchase a plan I had already paid for. Initially, support responses were slow and confusing, and the development team's promised fixes never materialized. To their credit, after I left my original review, Minta’s Customer Care Supervisor reached out directly and is taking earnest steps toward resolution. I appreciate the gesture—it shows they’re making a genuine effort to set things right. However, the fact that it took so long to escalate and address such a fundamental service lapse remains concerning. Minta has potential, but technical reliability and customer support still need serious improvement. If they continue to follow through, I’ll consider updating this further.
Hi T, Thank you for your feedback! 😊 Best regards Avraham
This app is amazing. The fact that I don’t know that much about posting ads is saying a lot. Minta makes it easy for you to post on all of your social media platforms without having the hassle to do it more than once. It’s a time saver. Also, they have a planner that you can schedule your post on a specific date and time. I really need this app. And you save a lot of money on marketing. Try this app you will not be disappointed.Also, Ask for Alex if you have any problems. He is simply the best and he goes out of his way to make sure he has solved your problem. He is simply the best. Also, Vladimir is amazing also. After having issues with the app. He sent a detailed email explaining exactly what was going on with the app. And that they are working hard to fix the problem. He credited me a refund for the previous month. That was so kind of him. But I will continue to use this app. It’s the best one out there.
We're thrilled to hear that you're enjoying our app. We are so happy to hear that Alex and Vladimir was able to help you. Your feedback is incredibly valuable to us as we continue to develop and improve the app. We're committed to earning your continued trust and exceeding your expectations. Best regards, Minta team
This app is amazing!! Has saved me so much time making graphics!! High quality videos & graphics. Highly recommend!
We're glad you think our app is amazing! Your feedback is valuable to us and helps us understand what users are enjoying about the app. We're always working to add new features and make the app even cooler, so we appreciate your input. Best regards, Minta team
UPDATE: Eric promptly addressed my concerns regarding poor customer service, demonstrating his exceptional responsiveness. His accommodating nature and unwavering dedication to ensuring customer satisfaction are truly commendable. Thanks to his efforts, my issue has been successfully resolved, and I am sincerely grateful for the outstanding customer service and support provided by the entire MINTA team. DO NOT RECOMMEND! Terrible customer service experience. Responses were consistently delayed or non-existent! The company failed to fulfill their promise of resolving my issue. I lost all the content I had created and paid for before the app update!
Hi there, Thank you for the review, we reached out and I'm pretty sure your issue is now solved, would you please update your review if that's the case? Or let us know if you stil need further assitance :) You can reach out to me directly at [email protected] or by phone +972538303878. Eric | ReConvert & Minta CEO
Amazing concept, brilliant idea. Customer service was very accommodating. I like the auto-posting function.
Thank you so much for this review! you're the best
the app has great potential, our organization is currently testing it for a major transformation of our digital marketing and content production strategies customer service is doing a great job helping us out, hopefully we will have a wider feedback about our experience
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
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