Minta Social Videos Auto Post
Social Media AI Promo Video, Product Video Maker & Auto...
Rating
4.4
feedback
283
chart
#340
All reviews
June 29, 2023
UPDATE: Eric promptly addressed my concerns regarding poor customer service, demonstrating his exceptional responsiveness. His accommodating nature and unwavering dedication to ensuring customer satisfaction are truly commendable. Thanks to his efforts, my issue has been successfully resolved, and I am sincerely grateful for the outstanding customer service and support provided by the entire MINTA team. DO NOT RECOMMEND! Terrible customer service experience. Responses were consistently delayed or non-existent! The company failed to fulfill their promise of resolving my issue. I lost all the content I had created and paid for before the app update!
Hi there, Thank you for the review, we reached out and I'm pretty sure your issue is now solved, would you please update your review if that's the case? Or let us know if you stil need further assitance :) You can reach out to me directly at [email protected] or by phone +972538303878. Eric | ReConvert & Minta CEO
June 15, 2023
Amazing concept, brilliant idea. Customer service was very accommodating. I like the auto-posting function.
Thank you so much for this review! you're the best
June 12, 2023
Eric, ist echt super. Es ist zwar Verbesserungsfähig, aber für den Anfang echt toll gemacht, es müssten mehr Vorlagen geben, man sollte auch mehr Text dazu schreiben können. Produkte Markieren und das der Preis sichtbar ist. Wir lieben die App, aber es muss noch viel gemacht werden, Danke
Thank you so much for the review! always here for you! :D
June 9, 2023
Hello Minta Team, Thanks for your prompt response and conversing on the issue and fix. It was lovely talking to you guys. Maddy
You're the best thanks! We're happy to provide fast support :)
June 10, 2023
the app has great potential, our organization is currently testing it for a major transformation of our digital marketing and content production strategies customer service is doing a great job helping us out, hopefully we will have a wider feedback about our experience
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
June 7, 2023
Awesome app. Just downloaded it but looks really cool. Recently acquired by reconvert. Look forward to seeing what I can do
Thanks foe the review! we're here to help if you need us!
April 21, 2023
This is one of the best video app on shopify. One thing the free plan should have more free viedos pre month. But beside that this is a good app.
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
March 13, 2023
Its a great app for quick and easy customised videos for your products. However it would be even better if the videos were actually a little longer hence the 4 Star rating. Otherwise its great to use
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and we can try to implement this for you. 😊🙏 Wanting to help! Jordan | Customer Care
Jan. 17, 2023
I am very satisfied i needed help marketing this is so perfect for that absolutely amazing I couldn’t be more happy
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
Jan. 10, 2023
helpful and excited beautiful and catching Minta App help me bring my clothing alive with its fascinating video and picture the planner which schedule your post and you dont have to worry about posting i will like to
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
June 17, 2023
Another Update: After working with them and them being responsive, their software broke and has been some days since. Their explanation is that it’s a Facebook issue. I’d spent a great deal of time getting familiar so that I could set up a month of planned posts and promos for my store. I got no warning there was an issue and even after not much in the way of updates, by that I mean 0 updates. No other software I use had been ‘broken’ by a Facebook update. I have worked in the tech field for over 20 years and know it generally does not take more than 48 hours for companies like Facebook and Apple to correct app breaking issues. What appears is these guys contacted the lot of us to get their reviews back up and then have left us high and dry. I’m dropping my review back to 3 stars and will drop it again if I’m still having the same issue by Monday. Really sad if this is now a new company doing the same thing. If it’s not Facebook then tell your customers what’s happening and be responsive as you were when you were trying to get me to change the review. They were nice enough to extend the free trial but if it doesn’t work if the software doesn’t work. ———————— Minta has been taken over by a new company who reached out to let me know they would be the beginning in a new era of customer service excellence. So far they have been super responsive and helpful! Excited to work with them to grow our site and business! Previous: This is not for the software but for the customer service. I tried it, canceled and went to look at a few others before I decided. I decided I’d go with Minta and asked if they had any New Year deals…it’s been 4 days and not a word. This concerns me because if I needed help, this is how they handle customer service. I;m a small business and we all here know time is money. Won’t sign up with someone who can’t answer one simple question.
Thank you for your feedback! We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Please email [email protected] and write Jordan in the subject and we can try to resolve this and work through any issues together. Best wishes! Jordan | Customer Care
Oct. 12, 2023
Minta says i can use this app for free and this is not a bad app when I paid, we had a miss understanding and I was cut off but came back and fixed it so ok
Thank you for updating your review! I really apprecaite it!
Dec. 2, 2022
I use this app to help me post consistently. So far it is performing as expected. Although I do notice that my engagement is lower than normal. I am keeping my eye on it as I just started using the creatives.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and we can try to implement this for you. 😊🙏 Wanting to help! Jordan | Customer Care
Nov. 29, 2022
This app is pretty cool if takes the guess work out of creating catchy marketing. I love that I can use the design but chose the photos I want used.
Thank you for your feedback! We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Please email [email protected] and write Jordan in the subject and we can try to resolve this and work through any issues together. Best wishes! Jordan | Customer Care
Nov. 25, 2022
The app is different and post to accounts very quickly. i would recommend this to any business needing help with making videos for their products.
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
Sept. 26, 2022
I love Minta! I temporarily downgraded but will upgrade again soon. This tool is great for social media engagement!
Using app
About 1 year
Total reviews
4
Average rating
5.0
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
Sept. 25, 2022
I love the different ways to advertise with the app. There a ton of cool variations and the music is motivating. The only thing I do not like is when the app picks up the duplicate listing I am using to add another listing to my website. It is a draft so I do not understand how the App picks it up.
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
Sept. 19, 2022
PERFECT!!!! nothing you want more! it does it all! take your marketing to the next level and save lots of time.
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
Sept. 15, 2022
I have two online shops and as far as marketing goes Minta is a game changer! Minta takes all the hard work out of coming up with an Audience captivating post. I can't promote my business or products without Minta. Thank you!
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
Aug. 26, 2022
I use this app daily even though I have the option to automate and schedule my post I'm still doing it manually great app I recommend it for small businesses.
Amazing thank you so much! I am not sure which plan you have but on our pro plan you have the ability to turn on auto posts and schedule videos as well.