All reviews

Rating Breakdown

  • 5
    86% (81 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (10 ratings)
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5 / 5 Share

June 23, 2020

I use this app to increase my customer base. I am a beard product supplier and they have helped me increase my sales. They are very responsive to any issues you bring to their attention.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 8, 2020

Awful support, can not provide easy technical issue answers. Instead of losing their issues, they order you to send screenshots of sensitive information. Very Bad.

Using app

1 day

Total reviews

2

Average rating

3.0

1 / 5 Share

March 20, 2020

I have my own products and was really interested and looking forward to be one of their suppliers. They have only one agent who wanted to know every information regarding my products which we provided, and then they let me know that i wasn't fit for their platform. Really frustrating.

Using app

16 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 25, 2020

Very good customer service and fast onboarding. The support team communicates very well through the process. Anxious to see what sort of traffic it brings!

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 29, 2019

This business model was not a good fit with my shop. Modalyst was responsive and gave me straight answers during set up, which I appreciate. Will be uninstalling now.

Using app

1 day

Total reviews

7

Average rating

3.6

5 / 5 Share

Oct. 29, 2019

I had a lot of questions when setting up with Modalyst and received really good service and help. I am really hoping that as a supplier, it will send me new sellers of my product line.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

Great App and Great Customer Service! Very Helpful! They really helped me to start with Modalyst and set up my jewelry collection to sell to retailers. Thanks a lot really appreciated :)

Using app

6 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 11, 2019

We love Modalyst. We have received many new orders using this app and have been able to provide our drop shippers with our Private Label program. We have received amazing feedback and support and would highly recommend anyone looking to offer drop shipping to use Modalyst. Thank you!!

Using app

2 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Sept. 10, 2019

They will not uninstall when requested. 4 sales in two years also you have to comply with their rules not yours.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

March 24, 2019

Modalyst has been Awesome sale channel for us. Our partnership with them allows us to tap into their platform and puts us in front of their extensive network of shopify retailers. Jill is super impressive and responsive looking forward for a long term partnership

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2019

Our experience with Modalyst as both a supplier and retailer has been stellar! Their customer service and response time is incredible! They reply very quickly to all questions and are so responsive and positive! The app is very easy to use and navigate. Their tech support for the app is also very well done! I highly recommend this app to both suppliers and retailers!

Using app

3 months

Total reviews

2

Average rating

5.0

3 / 5 Share

March 30, 2018

impotent service to help individual brands. have some errors if you not working from USA. hopefully team will adopt changes .

Using app

About 2 years

Total reviews

7

Average rating

4.7

1 / 5 Share

March 29, 2018

Be sure you want to commit to dropshipping with Modalyst because if you want out Modalyst will not uninstall. We have contacted per their instructions numerous times with no response and no uninstall so the orders keep coming.

Using app

11 months

Total reviews

10

Average rating

3.4

1 / 5 Share

March 22, 2018

I was told that you cannot sell my product so I cannot give you a good review.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 3, 2018

First, Lillian is AWESOME! Thanks for welcoming me to the family so warmly. Also, thanks for proactively informing me of all of the support options you guys offer. I considered using modalyst as a retailer a while back and stumbled upon the supplier app a few weeks ago. After many MANY tweaks to my production process (my husband is silently mouthing UGH! - hahaha) I was finally ready to pull the trigger and apply for your program. I knew what I was expecting as a retailer and I would never have offered another retailer anything less. I'm so happy to offer retailers affordable quality domestic merch. Bonus points for giving me clout for offering free shipping! If you're considering becoming a supplier please know that you must be willing and able to earn a decent net profit with receiving at the least 50% MSRP. If you have to artificially inflate your prices just to meet that threshold then this probably isn't the app for you OR you need to reassess your production process... Hahaha... In order for you to be successful, retailers have to be successful. In order for retailers to be successful, they have to be able to offer consumers products at a realistic price point which allows them to profit after their own expenses. Thank you Modalyst!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2017

I've known about Modalyst for years now, talked to them off and on through out the years, we joined this year www.no-fixedabode.co.uk its a truly great platform for brands, so easy to integrate, the support team are very helpful and respond quickly, to any questions you have. This platform has been better that some of the sales agents we have employed! All the website owners we have dealt with have been lovely. It has and is all positive from us. They take 5% of any sales you make which is very reasonable. Normal sales agents take 22-30%

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2017

I'm leaving this app a 5 star review because I believe it is a wonderful idea. The application is easy to setup and syncs with products quite well. Unfortunately, I cannot markup my MSRP high enough to even make $5.00 per transaction. So, unless you have a markup of over 100% there just isn't enough room for it to make it worth it. I pay for advertising on a regular basis and will continue to go that route rather than this B2B arrangement for exposure. Still, a great job and my situation is probably unique to me.

Using app

15 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Sept. 25, 2017

I have to delete this app because wholesale price setting is taking time from me. we have to prepare excel files for bulk price. Old system. If we change bulk price like bulk editor system.This app is good but old system so sorry

Using app

About 14 hours

Total reviews

6

Average rating

3.0

5 / 5 Share

Sept. 5, 2017

This is one of the best apps ever. The customer service is great and the service they provide are Outstanding. Great way to communicate with retailers and help them to see what suppliers have to offer. Just outstanding it's a must have for any supplier or wholesaler..

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Modalyst is a very professional company in any respect. Their feed is very well made and with just one push of a button and no additional manpower we got every SKU listed on their portal. Their customer service team is superb and super responsive. We are so glad we work with them. Thank you, Modalyst.

Using app

Over 1 year

Total reviews

4

Average rating

5.0