All reviews

Rating Breakdown

  • 5
    95% (429 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)
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4 / 5 Share

Nov. 14, 2023

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 13, 2023

Sara from the help desk at MONK was FANTASTIC! I had a requirement for our website that need some thinking to get it right and Sara spent time trouble shooting the MONK system and offering ideas. In the end we ended up with a PERFECT solution.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Fixed my problem fast and the customer service was great because he made recommendations on how to increase conversion rates

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Fast and great help. Highly recommended! :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I installed this app and was able to finally have a free gift added to my cart with a discount as well. Ran into a small issue which was fixed immediately and now everything is working like a charm. Customer service was amazing as everyone has stated. If you are looking for a great free gift, cross-sell, upsell cart app this is the one. Can't wait to see what else it can do for me and looking forward to increasing my AOV!!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Monk is a fantastic addition to our Shopify store! This app makes it much easier to enhance the cart experience by offering free gifts and cross-selling. Its user-friendly features have helped improve our conversion rates, and it's a valuable tool for any e-commerce business. The customer support is extremely responsive and very helpful with custom solutions to fit our store!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Quick and super helpful support! Thank you

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

It's a great app with a great mix of features! The support team is always there to help you and does everything they can to solve your problem.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

The supporter answers my questions smoothly, Couldn't explain it more clearly. Thanks for the whole team!

Store

My Store

Using app

21 days

5 / 5 Share

Nov. 2, 2023

super app, tres facile à utiliser et à mettre en place. J'ai eu recours au service client concernat la localisation de certains funnel et ils ont été rapide et efficace comme on aime. Bravo!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Really cool app, looking forward to improving the customer experience on our free gifts strategy. I've been super impressed with the support team. Very fast and helpful.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Great app, got also good assistance from the support team

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

The support team was totally perfect by helping me during the last few hours dealing with the set up inside the store on Shopify! Special thanks to Ananya who were with me during the use of the platform. Really grateful for that experience and the whole support I have been receiving.

Using app

23 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 26, 2023

Great app and Sara in support was fantastic

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

It was a great experience to use this app. Sara from the support team is speedy and extremely helpful. Keep it up!!!

Store

Mellow

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Faheed was very helpfull and patient with my requests and question. I'm on the trial period but if the app does good for our business we might go on monthly subscription. Thanks

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I've had excellent experiences with both the app and customer service reps, they respond quickly and fix issues in record time. Both Ravish and Murtuza have been professional, to the point and extremely helpful getting the app setup and fixing any slight bugs (which have been more our errors than anything with the app itself). Highly recommend for the price and what they offer!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

The best! Support is there when you need it and tutorials are easy to follow! This app is awesome!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Great support and always there to give a hand. Great support and a lot of features in the app.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Super schneller und kompetenter Service :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0