All reviews

Rating Breakdown

  • 5
    95% (429 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)
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5 / 5 Share

Oct. 10, 2023

Great support :-)

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

We use Monk on two of our websites, the team has amazing customer service and has gone above and beyond with tailored responses to any questions we had :)

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 5, 2023

Love this app. Tech support has been great and guide me through the entire set up process. This app works well without a glitch.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Amazing Team. Thanks!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Very handy app the support provided is exceptional

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Great product, excellent customer service!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Thanks for the amazing help Murtuza!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

I have never left a review for any shopify apps but I had to for these guys. Honestly best service I have ever received from an app. I chat and they answer and fix issues right away (not really issues more customizations). The app works great and looks great and has a lot more functions than I was expecting! Highly recommend.

Using app

8 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 5, 2023

Perfectly fits our requirement and support is super helpful. Is actually increasing our AOV gradually

Using app

8 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Sept. 22, 2023

Outstanding technical support , deserves more than five stars

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

app looks really good and does the job. hoping for better results

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Ágil y con muy buena actitud

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

I recently reached out to the customer service team, and I must say, I was thoroughly impressed. The support was very fast and efficient! Not only did they address my concerns promptly, but they also ensured that I fully understood the solution.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 11, 2023

works well and is free

Store

MYAZURA

Using app

About 10 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 1, 2023

While the analytics really leave something to be desired, the ease of use to set up this app, personalize it, stack discounts and features, and create a better customer experience is really all top-notch. The customer service in itself is worth every penny. I've reached out to them multiple times through the chat and have had resolutions and answers well within an hour. They're friendly, quick to respond, and open about what they know needs to improve and their plans for doing so. If you're looking for a super easy, user-friendly experience to enhance your customer's experience, I would 100% recommend Monk.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 30, 2023

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great help.. I was struck in setting the offer and they responded quickly and assisted in a swift manner . Appreciate it

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Great app so easy to set up! Murtuza and Sara from customer support were awesome to help me troubleshoot. Happy that they have free plan that allows you to grow and become paying. I run a small beauty shop so it helps a lot to include samples with order .

Store

Saloniq

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

One of the best Support team out there - they always have helped our company when we needed even further and better solutions to our specific issues. We have literally 24 Shopify stores with them! :)

Using app

10 months

Total reviews

2

Average rating

5.0