Rating

4.9

feedback

559

Reviews

chart

#429

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    11%
  • Less than a year
    9%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app for its features, ease of use, and excellent customer support. Customers appreciated the quick response times and helpfulness of the support team, mentioning specific team members like Priyasha, Yogita, Jay, and Faheed. The app was also commended for its functionality in driving sales, offering free gifts, and upselling opportunities. However, on the negative side, some users experienced issues with billing, high costs, confusing settings, and slow performance. There were complaints about being charged unexpectedly and difficulties in canceling subscriptions. Additionally, a few users mentioned challenges in setting up specific promotions and encountering technical bugs.

Highlights

Mixed feedback with positive and negative aspects highlighted
Praise for features, ease of use, and customer support
Issues with billing, high costs, and unexpected charges
Challenges with setting up promotions and technical bugs
App functionality in driving sales and offering free gifts

Rating Breakdown

  • 5
    28% (154 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Unbelievable support, I have functions for my store that require this app and it's free gift function. The support was A+, the founder Ravish stepped in when some of the requirements I had were too complicated for general support and we had this implemented within an hour. As a business owner, I know the importance of having this level of support and Monk has met it. Highly recommend this app and appreciate everything you guys have done for us! Cheers and keep Monking on!

Using app

4 days

Total reviews

4

Average rating

4.0

1 / 5 Share

April 15, 2025

Tried this app but it’s useless, don’t work well, all buggy, charged my for a 7 Day-Free Trial Even tho I remember uninstalling it! I’ m really pissed, paid 45$ in the garbage because I didn’t even use this app!

Store

Calmr

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

This should not have happened. Please see the e-mail we've written to you - we are going to review your account & process a 100% refund ASAP if you've been billed incorrectly.

5 / 5 Share

April 15, 2025

We are very happy with the app. There is a lot of featured available. Excellent customer support and fast implementation of our requests. We strongly recommend it !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

app works fine and great support!

Using app

16 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 12, 2025

TERRIBLE. Wouldnt recommend anyone to use this. Charged way too much for their service. Was not even using it anymore and was charged. Would rather warn people for monk then recommend it. CHARGED ME $150 dollar for absolutely nothing.

Store

Baybini

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hey, this should not have happened and we apologise. Please see the e-mail we've sent you, we shall be processing a 100% refund right away.

All reviews

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