Monk Free Gift+Checkout Upsell for Shopify

Monk Free Gift+Checkout Upsell

Monk Upsell & Cross sell app to increase sales

Rating

4.9

feedback

552

Reviews

chart

#358

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    10%
  • Less than a year
    9%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its customer service and ease of use. Users appreciate the app's features for upselling, free gifts, and campaign management. The support team, particularly individuals like Yogita, Jay, and Priyasha, has been highlighted for their quick responses and effective problem-solving. However, there are a few negative reviews mentioning issues with pricing clarity, app performance, and confusing settings. Overall, the app seems to be highly recommended for its functionality and responsive support team.

Highlights

Positive reviews highlighting excellent customer service and ease of use
App features for upselling, free gifts, and campaign management
Praise for specific support team members like Yogita, Jay, and Priyasha
Negative feedback on pricing clarity, app performance, and confusing settings

Rating Breakdown

  • 5
    27% (147 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2025

the customer service is great

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 20, 2025

Even when the app is de-activated and not in use, they will charge you almost $500 USD. Really poor experience.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

There seems to have been an error in our system which considered the app to be active on your site for the past few months. We apologize that you were billed even though you did not make use of the app. Please see the e-mail we've written to you - we are going to process a 100% refund right away.

5 / 5 Share

March 19, 2025

This app is my go-to for free gifts with a minimum purchase. It has been much more reliable compared to others I've tried. Support team is friendly and quick as well!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

people are buying more! the little progress bar at checkout is doing wonders, thank you guys

Using app

4 days

Total reviews

18

Average rating

5.0

5 / 5 Share

March 6, 2025

Great customer service from Yogita. Helped fix a problem in a few minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more