All reviews

Rating Breakdown

  • 5
    54% (274 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 83% (241)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2024

Any time i have a issue with a cross promotion they are super quick to help, Jay even got me to screen share so he could sort an issue out quickly for me. 100% happy with the service. The Cross-sell and cart progress bar have been a game changer for us

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2024

Using app

38 minutes

Total reviews

6

Average rating

5.0

4 / 5 Share

June 28, 2024

Monk is a decent Shopify app to be able to execute upsells and cross-sells. However, it can take several second to load on the page. But, this is my only suggestion for improvement.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 25, 2024

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 24, 2024

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

June 21, 2024

Ravish and Jay were great and the app had what I needed!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Support team is very helpful and reactive

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

The Monk team has been very helpful in setting up our free gift incentives. We were able to hop on a quick Google Meet where they showed us how to get what we wanted accomplished and troubleshoot. Thank you Jay and Farheed for your support!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

good customer service :)

Using app

4 days

Total reviews

16

Average rating

5.0

5 / 5 Share

June 10, 2024

Amazing app and fast and easy support if something is not working. 10/10 would recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

good app

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Their support and functions are wonderful

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 5, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

Jay was super helpful and resolved my issue in two minutes, thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Store

Waggly

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2024

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

So far so good. I had a little bit of an issue configuring it. But the support, (his name was Jay) was fantastic, we jumped on a quick call and fixed the issues within a few minutes.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

I had a great experience with the support provided by Jay. He was extremely patient and persistent in understanding the exact issue I was facing. Despite my initial frustration, he remained calm and continued to offer assistance until the problem was fully resolved. The app is now functioning smoothly, and I appreciate his dedication and support. Thank you, Jay, for your exceptional service and for making my experience with the app a positive one. Keep up the great work!

Store

Styon

Using app

30 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 10, 2024

Amazing service and quick turnaround time, Huge shoutout to JAY for helping me at friday night and helping me set up the entire process and workflow!! Keep up the good work!! Really excited to be trying this out

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

WORKS GREAT, GOOD CUSTOMER SERVICE

Using app

4 days

Total reviews

2

Average rating

5.0