All reviews

Rating Breakdown

  • 5
    54% (274 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 83% (241)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 27, 2025

This app is very slow, settings are confusing, we had an incredibly difficult time trying to set this up.

Using app

About 13 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 25, 2025

fast and pro

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2025

An intuitive app that was easy to integrate into our Shopify store. It has all the features we were looking for, and it is easy to select brand colours and fonts. We had one minor technical bug, and Jay was able to assist us and quickly resolve the issue.

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

very helpful staff

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Monk's support team is fantastic! I had a problem, and they resolved it in no time—literally within 5 minutes. The app itself is easy to use and works exactly as advertised!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Best upsell app ever

Using app

23 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 8, 2025

Super fast support, and great product knowledge.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great service! Also if you´ve got any question, they´ll help you super quickly. There is lots of opportunities to upgrade your store, like free gifts, upsells, etc. a must have

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Jay from Monk was fantastic to deal with and very helpful on live chat and in our storefront to solve problems with add ons for our products. Highly recommend Jay and Monk for a Shopify app

Store

IMEC

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

perfect

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

The Monk app offers many features that are perfect for my store, and they regularly update the app with new functionalities. Their customer service is very quick and helpful in solving problems, and if the agent can’t resolve it immediately, they follow up with an email solution. In my case, the agent Jay was a great help and stayed in the chat with me until the issue was resolved. I highly recommend the app.

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 24, 2024

Just perfect :-)

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

The app offers numerous excellent features that were easy to set up, thanks to the entire Monk team, especially Priyasha. I can already see the positive impact it is having on the business and how it is enhancing the customer experience. I look forward to seeing further results in the future.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Excellent app with an incredibly supportive team! They were more than willing to assist with customizations and responded almost instantly. Highly recommend!

Store

AUTEUR

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Monk has been very user friendly and has an awesome support team! Quick response and fix! Provided straight forward instructions with screenshots

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great app, help with the activations!

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great customer service, great for driving additional larger sales. Would recommend :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

El equipo de soporte es muy bueno

Store

Glee

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

I am impressed with this app so far. I set up a tiered free gift selector and it worked exactly how I expected it to. Had to contact support for an issue but they replied immediately and quickly solved my issue. Looking forward to using the cross-sell function to help with AOV.

Store

BoxoUSA

Using app

22 days

Total reviews

7

Average rating

5.0