All reviews

Rating Breakdown

  • 5
    54% (274 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 83% (241)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2024

The app works great and customer service is fast and reliable :)

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Monk's customer support is top quality. I was dealing with one of their agents, Ravish, and he was extremely helpful, patient and kind. Great team and experience!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Great app, excellent support!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Love this app! exactly what we have always wanted. Its easy to install and the support is fabulous! Highly recommend

Using app

14 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Nov. 29, 2024

Store

Corvexa

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Customer Support is really prompt, supportive and straight to the point. Platform is professional and easy to use and displays nicely.

Using app

1 day

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 28, 2024

Did not expect such high costs. Asking too much for their service if you ask me.

Using app

About 2 months

Total reviews

4

Average rating

2.8

Developer Reply

We apologise for this. If the app's costs do not fit your budget, please contact us and we'd be happy to add in a lifetime discount or initiate a refund. The app's pricing details and costs are all mentioned upfront when you are installing it and there are no hidden charges or commissions.

5 / 5 Share

Nov. 28, 2024

Immediate help when I needed it and the app looks so good. I recommend them 100%

Store

Aurevia

Using app

35 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I have only had this app for 1/2 day but I am extremely happy! Ravish helped me figure out why the app wasn't working in my cart and it was pretty fast. I started a chat and he responded within seconds. I highly recommend Monk Free!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

great, and they have great help service!

Store

BeLjuva

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

so very helpful she helped me straight away i am so happy thank you priyasha :)

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Only have been using the app few weeks but can say that it has all the great features you need to get higher sales. Thanks for the quick and friendly support as well. Definitely worth it!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

It is performing exactly the way that we needed it to. And the customer service was excellent.

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Top-notch service!

Using app

15 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Monk was easy to install and the integrations to customize the app to fit our website's aesthetic were seamless. I was able to add everything according to our brand guidelines, including special fonts and colors. Ravish was also super helpful and responsive while we were running tests to make sure the app works on mobile & web. I would definitely recommend the app to other digital specialists such as myself.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Great app, and great support. Thank you Priyasha for your help. For a store with a few orders the price is absolutely fine, but up to 1001 orders, it's quite expensive. Anyway, it works and really helps in order bumps and other functionalities.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

So far the app works great, I look forward to exploring all aspects that this app has to offer. I'm using it to provide free gifts for Black Friday, and so far it's great. I love that I can run multiple gifts for different price brackets at the same time! What's even more amazing is the customer service. I was struggling with some aspects of the app and having it work as I had envisioned, and Jay replied to my message on a Sunday! Not only did he reply, and help walk me through the different options, he got on a video call with me help make the process that much easier. I mean, that's the best customer service I've come across. I certainly didn't expect anyone to be able to help me on the weekend never mind go out of their way to make sure everything was set up perfectly. Thank you Jay! Your help today was just amazing, and I'm so grateful.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Great Work, Helped me throughout the entire process setting up the application on my website.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

super responsive team!! very quick to help me get everything in order.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Store

Croyez

Using app

About 3 hours

Total reviews

1

Average rating

5.0