Retro Revive review for Monster Cart Upsell+Free Gifts

1 / 5

April 19, 2024

this entire app does not work super hard to customize my customers click add to cart and it takes them to the homepage then the add to cart pops up then when you try and click the terrible looking upsell it doesnt even work support isnt online during normal USA working hours I heard great things about this platform but overall experience has been terrible. I get things happen with these apps but when you are not even available to respond during normal working hours? Thats insane. DO NOT USE THIS APP!

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi team 🥰 Our app has integrated seamlessly with 4000+ stores out of the box - However your specific theme is a rare one we have to work on manually. Looking through records - I see team responded to your message within 6 minutes. I'm sorry if you expected it to be faster. Support is sometimes working with multiple stores and gets to you as soon as possible. If you would give us a chance we'd love to help get your app up and running perfectly. (Also.. just wanted to bring to your attention... your store may have recently been hacked. I can see a different site appear when clicking your URL. Hoping you can get it fixed soon and back selling) Ty 🙏🏻

Monster Cart Upsell+Free Gifts for Shopify
Monster Cart Upsell+Free Gifts
4.9 star
617 reviews

Monster Cart Upsells, Free Gifts and More For Shopify

Developer
Shopify App Store