Monster Cart Upsell+Free Gifts
The reviews for the Monster Cart app on Shopify are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the quick responses, helpfulness, and friendliness of the support staff, with specific mentions of team members like Charlene, Ty, and Angelica. The app itself is praised for its features such as sticky add to cart, in-cart drawer scarcity timers, and banner announcements that help increase average order value. Users have reported significant improvements in their AOV after using the app. However, there are a few negative reviews mentioning issues like blocking zoom features on mobile, billing discrepancies, and compatibility issues with product variants and subscription products.
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Very happy to give the support team a 5 star review! I was going live with a promotion and I noticed the night before the drop downs were not working as I just upgraded to V2 of the app. The team were straight onto it and resolved it quickly. Always super helpful even when the customer (i.e. me) was in panic mode. Thank you!!
Really great customer service with prompt replies and quick actionable solutions. Great app overall!
Excellent app and service above expectations. Fast, friendly help and always gets a solution to any question or problem. We have been using this app since March 2023. Highly recommended!
Thanks absolute legend!!!!! 🙏🏻🙏🏻🙏🏻 Been a pleasure working with you over the years! 🥰🥰🥰🥰🥰🥰🥰
amazing app that converts, great and speedy customer service
Thanks big time for the kind words 🙏🏻
Good app, Have definitely noticed an increase in AOV with the progress bar integrated into the checkout
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