Rating

4.6

feedback

500

Reviews

chart

#2,707

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    24%
  • Less than a month
    33%
  • Less than a year
    34%
  • More than a year
    7%

Reviews Summary

The reviews for the Monster Cart app are overwhelmingly positive, with users praising the exceptional customer service provided by the team. Customers appreciate the quick response times, personalized assistance, and willingness of the team to go above and beyond to resolve issues. The app is commended for its features such as in-cart drawer scarcity timers and banner announcements, which are not commonly found in other cart apps. Users have reported significant increases in Average Order Value (AOV) after installing the app. However, there are a few negative reviews mentioning issues with billing, duplicate charges, and compatibility with product variants and subscription products. Despite these drawbacks, the majority of users highly recommend Monster Cart for its effectiveness and outstanding support team.

Highlights

Exceptional customer service and quick response times
Unique features like in-cart drawer scarcity timers and banner announcements
Significant increase in Average Order Value (AOV)
Issues with billing, duplicate charges, and compatibility with product variants and subscription products
High recommendation from users

Rating Breakdown

  • 5
    91% (455 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 99% (493)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 7, 2026

Super helpful service with any issues

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

thanks big time for the kind words! Means a heck of a lot to the team ๐Ÿ™Œ

5 / 5 Share

May 5, 2026

Very good and friendly service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

awww thanks for the kind words!

5 / 5 Share

May 4, 2026

I've been using this app for over 3 years and honestly is so good and easy to use. service is amazing and a lot of things they have taken upon themselves to help and edit on behalf of me when i dont understand the steps.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Massive thankyou!!!!! The team works so hard. Means a heck a of a lot to the team. ๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป Ty

5 / 5 Share

April 29, 2026

I really appreciate the support from the Monster Cart team. They were amazing and helped me resolve an issue that was actually caused by another app affecting my cart. Their response time was excellent, and they went above and beyond their own app to identify the problem and help fix it. Truly impressive service, thank you so much!

Store

Flinzy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2026

Amazing customer service. I just had a quick question and the team responded very quickly, they even jumped on my website to see if the app was running smoothly and flagged a few things I hadn't pick up on. I installed the app and saw and increase in AOV within the hour! 10/10

Using app

About 2 hours

Total reviews

1

Average rating

5.0

All reviews

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