Monster Cart Upsell+Free Gifts
Monster Cart Upsells, Free Gifts and More For Shopify
Rating
4.9
feedback
563
chart
#1,252
All reviews
Rating Breakdown
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June 24, 2024
Have had a few teething problems with set up but the team have been there straight away to sort them out promptly! Great customer service
April 27, 2024
It's a decent application but some sections of the Cart Drawer have very limited options to customise. There is no option to modify the width of the Cart Drawer. Support seems to be non-existent and therefore we may need to uninstall it. $36.99 for only 500 orders? Ouch.
ohhh nooo sorry to hear this! We try our hardest to answer within 5-10 minutes. Not one of our usual support happy reviews. 😅 Thanks for the feedback. As for cart width... our team can easily customize this for you. As for pricing our value should easil exceed the cost within those 500 orders. We get a lot of customers ask why we are so cheap for what we do. Always appreciate the feedback though. If you would like to try Monster again.. please reach out to the support team and we would happily extend your trial to give it a go. :) Ty.
Nov. 13, 2023
Great ability to customize to store colours and easy set up. 4 stars because I spoke with an advisor (they were super quick and wonderful) but the app limitation is that if you add a free gift with variants and provide the inventory amount with that variant, monster cart doesn't track that. So during a huge sale period you have to manually track how many free gifts have sold out of your available stock and then delete that product variant. This is going to be difficult for me as a small business during Black Friday with keeping an eye on the stock levels to have to remove the variant once it is sold out and make sure customer's aren't inconvenienced by adding the free gift to cart and then it actually being sold out. I was told this applies to any free gift, not just those with variants.
Aug. 3, 2023
We used Monster Cart to add a 'free gift' campaign to our cart during the fathers day selling period which is our busiest time. We used a spend goal to achieve the free gift in the hopes that this would help lift our average order value. It has worked a treat so far. The how to videos were a great help when setting up all the features and although we had some small hiccups in the beginning the team were super responsive and solved any issues. Highly recommend
June 7, 2023
It's a very nice program, I recommend it to everyone. But I don't use it anymore and I was charged 12.99 per month. If I get a refund, I will share this application with all my friends.
March 22, 2023
I installed this app to offer free gifts with purchase.... There's was an issue with the free gift products showing up in auto collections...The app's solution to was to set the conditions to "all conditions". However, that's wasn't how many of our collections functioned. I had to change things (complicate them) in order to make this app work in my store. Other than that, the app works well and is fairly straightforward. Also, the customer service is pretty good, although the response times could be quicker.
Hi team. 99% of stores can use the simple solutions we provide. We have also created the backup solution you referenced (Hard redirect anyone .. just in case it's needed). However - you have found the 1 limit of Shopify collections we cannot control. When a store uses the "Any condition" for auto collections Shopify has no option to hide specific products. We haven't had a single store bring this up yet as this filter option is rarely used. An alternative for your store would be to find a solution that uses discount codes or draft checkout. However I would normally advise against this as you will have other limitations. (Ie. multicurrency checkout, multi-discount codes, no coupons) I wish I had a better answer for you here. But this is what Shopify gives us to work with. -------- As for store search It can be hidden using metafields - we have step by step FAQ videos for how to do this. https://monsterapps.crisp.help/en/article/hide-products-from-search-free-gift-one-tick-upsells-v76uml/ ------- Lastly Just wanted to push back on this a little.... "only part of this app that seems to work for our store is the "upsell in the cart" function. Upselling is the most popular function of the app 🥰 Most stores download us to increase their AOV. Feel free to give it a go 😊 As always reach out to the team if you need anything. ❤️ Ty
March 20, 2023
cherlene was very good, helped me very quick. she answered enthusiastically to my question and we managed to solve the problem
Dec. 16, 2022
A very helpful app. Having the cart accessible at all times makes UX so much better. I also like the upsell and free gift capabilities. There are still some improvements to be had but I have been told it's all coming. Support is fantastic, with someone jumping onto the chat straight away, and going above and beyond to help me. Very friendly staff.
July 31, 2023
The customer service is fast and friendly! The dev team have been great at helping make tweaks to the design of the cart draw to help match my theme better and have completed the work almost instantly. For this I am super impressed. I have tried a few similar apps and Monster is the best for conversion. I have come back to them after trialling others. I tried others because the aesthetic customisation wasn't enough for what I needed but after coming back to monster, the dev team have helped better this time with all the changes I have needed for the cart to match my theme. Last time they said it couldn't be done but this time they have completed with no issues. I would love for some of the design tweaks to be built into the app but it isn't a big effort to give the instructions to customer service to pass on to the dev team. I have also has a lot of requests for them and they have done a great job completing them all. Overall this app is amazing and has definitely helped improve conversion and upsells. I will never delete it again now!
Hi team.. thanks for the review! 🥰 Wish we could solve every single design change imaginable! We have designed with this in mind. However sometimes.. it's a little tricky to solve some requests. - Thanks for the feedback. We will take it on board :)
April 21, 2022
Good and quick customer service. App is easy to use. Haven’t had success with what they’ve claimed yet but will wait and see! Looks promising!
March 16, 2022
I use this app to offer gifts and incentives to customers. The extension works like a charm and support is great.
Jan. 25, 2022
used this app for the sticky cart feature as well as the feature-loaded cart drawer. Easy to use, great design and super helpful team!
Oct. 5, 2021
Me gusta mucho el carrito, ambiente amable y ordenado. Haria falta un llevan juntos y que pongan la app con opción en español. Gracias!
May 1, 2021
Great app. A few bugs here and there but nothing that their team can't handle. Makes it very easy to promote products and increase average cart value. Definitely worth the cost.
Thanks a million for the feedback team. 🙌🏻Glad we could sort them little things for you. We're always striving to make the greatest UPSELL CART app in existence! So many epic NEW Campaigns coming your way! 😉😊🤘🏻🤘🏻🤘🏻 Happy upselling 🔥🔥🔥🚀