Monster Cart Upsell+Free Gift

Oct. 1, 2025

Monster Cart is very detailed, interactive and well laid out cart feature. We did notice it was a little slow at first. The customer service team were very quick to respond to our queries.

Sept. 24, 2025

great experience with charlene very helpful and always goes an extra mile to help me with whatevers wrong, and gets things done quickly which is important for me as i run a lot of ads on facebook and cant have faults on my store. so shes a lifesaver! Thank!

March 31, 2025

When I fist emailed the team asking them about pricing I got an email pretty quick, I emailed back to confirm a few things but did not get a response which was disappointing. In the end I decided to just try it anyway. So far so good, It was a little funny to set up. Overall though I just had to make sure I was going step my step. I had some issues with how the shipping slider looked and I was able to get some help on this which was great so I really appreciated that quick turn around. I have not seen any amazing conversations or increase as yet in AOV however, I am quite a new store and also I have only one campaign being used so these might be playing into that. I will see how I go and use some other campaigns and see if this helps with my conversions/AOV ect. would recommend trying it out and just seeing if it right for you.

Jan. 29, 2025

Angelica was very prompt and solved the issue we had within 10 minutes - couldn't of asked for better help. Thank you again for the professionalism and efficiency.

Nov. 7, 2024

Been great to work with and unreal support

June 24, 2024

Have had a few teething problems with set up but the team have been there straight away to sort them out promptly! Great customer service

Dec. 1, 2023

Thank you for your support, Charlene.

Nov. 13, 2023

Great ability to customize to store colours and easy set up. 4 stars because I spoke with an advisor (they were super quick and wonderful) but the app limitation is that if you add a free gift with variants and provide the inventory amount with that variant, monster cart doesn't track that. So during a huge sale period you have to manually track how many free gifts have sold out of your available stock and then delete that product variant. This is going to be difficult for me as a small business during Black Friday with keeping an eye on the stock levels to have to remove the variant once it is sold out and make sure customer's aren't inconvenienced by adding the free gift to cart and then it actually being sold out. I was told this applies to any free gift, not just those with variants.

Aug. 3, 2023

We used Monster Cart to add a 'free gift' campaign to our cart during the fathers day selling period which is our busiest time. We used a spend goal to achieve the free gift in the hopes that this would help lift our average order value. It has worked a treat so far. The how to videos were a great help when setting up all the features and although we had some small hiccups in the beginning the team were super responsive and solved any issues. Highly recommend

March 22, 2023

I installed this app to offer free gifts with purchase.... There's was an issue with the free gift products showing up in auto collections...The app's solution to was to set the conditions to "all conditions". However, that's wasn't how many of our collections functioned. I had to change things (complicate them) in order to make this app work in my store. Other than that, the app works well and is fairly straightforward. Also, the customer service is pretty good, although the response times could be quicker.

Dec. 16, 2022

A very helpful app. Having the cart accessible at all times makes UX so much better. I also like the upsell and free gift capabilities. There are still some improvements to be had but I have been told it's all coming. Support is fantastic, with someone jumping onto the chat straight away, and going above and beyond to help me. Very friendly staff.

July 31, 2023

The customer service is fast and friendly! The dev team have been great at helping make tweaks to the design of the cart draw to help match my theme better and have completed the work almost instantly. For this I am super impressed. I have tried a few similar apps and Monster is the best for conversion. I have come back to them after trialling others. I tried others because the aesthetic customisation wasn't enough for what I needed but after coming back to monster, the dev team have helped better this time with all the changes I have needed for the cart to match my theme. Last time they said it couldn't be done but this time they have completed with no issues. I would love for some of the design tweaks to be built into the app but it isn't a big effort to give the instructions to customer service to pass on to the dev team. I have also has a lot of requests for them and they have done a great job completing them all. Overall this app is amazing and has definitely helped improve conversion and upsells. I will never delete it again now!

March 16, 2022

I use this app to offer gifts and incentives to customers. The extension works like a charm and support is great.

Jan. 25, 2022

used this app for the sticky cart feature as well as the feature-loaded cart drawer. Easy to use, great design and super helpful team!

May 1, 2021

Great app. A few bugs here and there but nothing that their team can't handle. Makes it very easy to promote products and increase average cart value. Definitely worth the cost.