All reviews

Rating Breakdown

  • 5
    90% (447 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (18 ratings)

Reviews with Text

  • 99% (488)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2026

Had an issue with shipprotect checkout and Angelica from the support team handled it with ease. The issue was resolved quickly.

Store

lunalae

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Feb. 11, 2026

Really helpful chap (Ty). Resolved my issue straight away and showed me how to fix similar issues if I need to next time! :) Super speedy service, took no more than 5 mins from start to finish.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Great app! Support is even better! Very responsive and keep me updated if fix needs more time.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Ty, the owner, is exceptional and amazing. He is very reliable and will help you with any questions or solutions you need. You will not regret MonsterCart. They are the best, and they also have an excellent support team.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Angelica took care of my double cart issue in no time, which had given me a problem for the longest time! Great support!!!

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Easy to use, never glitches or never had any problems. Customer service is quick & real humans which is great (Shout out to Angelica for going above & beyond.)

Store

ItsOlio

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I'm really not so tech savvy, but that's not a problem! The Team at Monster Cart, especially my new best buddy Charlene, was there to help me create a cart that was tailored for my e-commerce site to increase my Average Order Value. It was everything I was looking and hoping for in a tool to help me with my business. Thank you Monster Cart!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Really great app, and the customer service has been phenomenal - reached out to customer service with an issue and had everything fixed within 10 minutes.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

MonsterCart is a really great app! We've tried a fair few similar apps, but have always come back to MonsterCart as the interface is easy yet powerful to use! The customer service is above & beyond, super helpful.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Outstanding customer service! They were incredibly helpful, fast, and made sure every issue was resolved immediately. So impressed!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

excellent customer service and team develop

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great experience with the support team. Highly recommend this plugin for any Shopify store trying to experiment with different discount structures.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I couldn’t be more impressed with the support I received from Charlene at Monster Upsell. From the moment I reached out, she was exceptionally helpful, patient, and knowledgeable. She took the time to fully understand the issue, explained solutions clearly, and went above and beyond to make sure everything was working perfectly. Her communication was fast, friendly, and professional throughout the entire process. It’s rare to find customer support that truly cares, and Charlene absolutely delivered that. Thanks to her outstanding assistance, the entire experience was stress-free, and our store is now running better than ever. Charlene is an incredible asset to the Monster Upsell team, and I’m extremely grateful for her help! Highly recommended support — 10/10!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

I needed some assistance setting up my BFCM Cart, and Live Chat Support came on in seconds and helped me in seconds. Top notch... thank you so much!

Store

Holstee

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

The best app with the best support, stop searching !

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

This app is absolutely amazing and the support is even better!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Angelica Rocks! Helped me like instantly when I couldn't get my cart working. Had a problem for months. Goat.

Store

Vexivo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

So far the customer service has been great all my little teething issues have been sorted and now excited to see this app bring in the sales :) so happy i found an app to help! thanks guys

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

I'm not the best with IT so needed a bit of guidance and was so well looked after by Angelica who helped me through the set up stage. All working well now. Her help and patience was much appreciated. Thankyou

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I had a play with over 10 different upsell+free gift apps, and Monster Cart came out the winner, offering everything I needed, easy customisation and fair pricing. The cherry on top, their customer support is next level. Highly recommend this app. Thanks, Monster Cart Team!

Using app

About 12 hours

Total reviews

4

Average rating

5.0