La vie quoi review for Monster Cart Upsell+Free Gift
Dec. 18, 2024
I wanted to test the app during the Black Friday promo : one month free trial. I've been charged after 10 days. I've contacted the support several times, nobody follows up on my several emails, and nobody is answering since I've asked for a refund. Unacceptable.
Developer Reply
Legend! Ty here - one of the founders... I tried shooting you an email! OFC we refunded the second we could see it on our end 😁 Would be silly if we didn't. Unfortunately - as the team said in other emails... it takes a little while for Shopify billing to show up so that the refund button on their system appears. 😅 I hope you crushed your Q4! Please let us know if we can help with anything else. love to have you back in monster world. 🥰
Developer
Shopify App Store