Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
435
chart
#235
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
36%
-
Less than a month
32%
-
Less than a year
15%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and helpful features. Many users specifically mentioned the quick and efficient assistance they received from support team members like Mabel, Kelly, Donna, and Mina. The app is described as user-friendly, with a clean design and powerful features that enhance customer communication and support. Users appreciate the free nature of the app and the responsiveness of the support team in resolving any issues or queries. Overall, the app is highly recommended for its functionality and the exceptional customer service provided by the support team.
Highlights
Review RSS Feed
All reviews
Dec. 31, 2025
I am fairly new and have launched the app, turned off the app made changes and relaunched the app several times, so easy and convenient. At one point I was a little stuck, the contact for this app is right in my Shopify admin, sooooooo easy. Love this app. I cant wait to get to know it even better during use
Dec. 30, 2025
Just downloaded this app today in hopes to offer better communication and access to potential and existing customers. So far so good and the customer service has been excellent and open to feedback about an email feature inquired about. Highly recommend this app :)
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