Rating

5.0

feedback

178

Reviews

chart

#433

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    29%
  • Less than a month
    38%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for the MooseDesk Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customization options, and exceptional customer service. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning specific team members like Mina, Anne, and Sam. The app's features, including live chat, email, social media integration, and FAQ section, were highly appreciated by users. Additionally, the app's cost-effectiveness and free service were major selling points for many reviewers. However, some users mentioned minor issues with specific functionalities but overall expressed satisfaction with the app.

Highlights

Positive customer service experience and quick response times
Ease of use and customization options
Cost-effectiveness and free service
App features like live chat, email integration, and FAQ section
Minor issues with specific functionalities

Rating Breakdown

  • 5
    99% (177 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Perfect, thanks to Sam and her team !

Store

BabyLoo

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

5/5 awesome

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

I have a great experience with the advisors. They are very helpful and quick to resolve any issues you may be having. I recommend Moose.

Using app

12 days

Total reviews

1

Average rating

5.0

All reviews

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