Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
411
chart
#258
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
36%
-
Less than a month
32%
-
Less than a year
14%
-
More than a year
0%
Reviews Summary
MooseDesk is highly praised by users for its AI Response Builder, seamless integration of chat, tickets, FAQs, and automation tools, and excellent customer support. Users appreciate the time-saving features and the improvement in customer communication. The support team, especially individuals like Mabel, Donna, and Thomas, receives accolades for their prompt and efficient assistance. The app is described as user-friendly, versatile, and offering great customization options. However, some users mention minor hiccups that were quickly resolved by the support team.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
Great app and excellent support. The team is very responsive and helpful. It works smoothly and delivers exactly what we needed. Highly recommended.
Dec. 3, 2025
This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.
Dec. 2, 2025
شكرا للقائمين علي هذا التطبيق الرائع والدعم الراقي السريع شكراً لكي kelly ساعدني بصبر جميل شكرا لكي
Nov. 27, 2025
Fantastic app! Super easy to use, clean design, and works perfectly. A must-have live chat for any Shopify store!
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