Moose Helpdesk Live Chat & FAQ
MooseDesk - Support Helpdesk
Rating
5.0
feedback
43
chart
#1,436
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
23%
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Less than a month
42%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The MooseDesk Shopify App has received overwhelmingly positive reviews from users. The app is praised for its top-notch customer service, quick responsiveness, and willingness to go above and beyond to help users with customizations. Users appreciate the simplicity and user-friendliness of the app, as well as the aesthetically pleasing design. The helpdesk function is highlighted as a great addition, especially for growing businesses. Many users mention the excitement about the continuous release of new features and the app's potential for further improvement. Overall, MooseDesk is highly recommended for its outstanding support services and free features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2024
Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.
June 19, 2024
Exceptional App and Outstanding Support! I am extremely happy with MooseDesk FAQ & Helpdesk. The app itself is fantastic, offering all the features we need to manage our helpdesk and FAQs efficiently. It's user-friendly, reliable, and seamlessly integrates with our Shopify store. What truly sets MooseDesk apart is their outstanding customer support. The team has been incredibly responsive and helpful, addressing all my customization requests promptly and effectively. They went above and beyond to ensure everything worked perfectly, even on mobile devices. I’ve never experienced such a high level of support with any other app. The team's dedication and commitment to providing an excellent user experience are truly commendable. If you’re looking for a top-notch helpdesk solution with exceptional support, look no further than MooseDesk FAQ & Helpdesk. Highly recommended! Thank you, MooseDesk team, for your incredible app and stellar support!
June 14, 2024
These guys are awesome, application top notch and competence of their team equal. Quick and accurate. I highly recommend everyone to start using the application in its "early" stage (all the useful functions are already there) while you still can.
June 11, 2024
I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.
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