Moose: AI Chatbot & Live Chat
Elevate customer support with AI chatbot, live chat & FAQs
Rating
5.0
feedback
476
chart
#215
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
36%
-
Less than a month
33%
-
Less than a year
16%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team, particularly individuals like Mabel, Thomas, and Kelly. Users appreciate the app's ease of use, intuitive interface, and powerful features such as AI chatbots and live chat support. The support team is highlighted for being responsive, knowledgeable, and quick to resolve any issues or queries. Customers also mention the app's value for money, with some noting that it offers more features at competitive pricing compared to other similar apps. Overall, users are highly satisfied with the app's performance and the assistance received from the support team.
Highlights
Review RSS Feed
All reviews
March 3, 2026
Just installed MooseDesk app to enable an AI and Live Chat experience for our customers on our store. It was easy to set up, with user navigation very straight forward. Needed help putting our logo on the chat widget and on email notifications to customers and Thomas at MooseDesk was awesome -> very professional, knowledgeable, friendly and got it all sorted for us immediately. So far so good, we are off to a great start using MooseDesk.
Feb. 26, 2026
Great onboarding experience - Mabel was extremely helpful in setting up our new chatbot, we had it live in minutes
Hi Pretty You London, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Feb. 25, 2026
the support is very good
Hi NuvaHealth, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Feb. 25, 2026
Hi SBGFASHION, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Feb. 25, 2026
Salve, mi hanno sempre risposto in maniera veloce professionale e disponibile. Onesti nelle tempistiche e nelle possibili risoluzioni del problema. Complimenti. Grazie
Ciao BuyTutto.com, Grazie mille per aver dedicato del tempo a lasciarci una fantastica recensione a 5 stelle! Se hai bisogno di assistenza o hai domande, non esitare a contattarci.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more