Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
423
chart
#258
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
37%
-
Less than a month
32%
-
Less than a year
14%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and helpful features. Many users specifically mentioned the quick and efficient assistance they received from support team members like Mabel, Kelly, Donna, and Mina. The app is described as user-friendly, with a clean design and powerful features that enhance customer communication and support. Users appreciate the free nature of the app and the responsiveness of the support team in resolving any issues or queries. Overall, the app is highly recommended for its functionality and the exceptional customer service provided by the support team.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2025
We've been using Shopify for a very long time as America's only Online Dollar Store and the Customer Support for this app is Absolutely Amazing. We will recommend this app to anyone.
Dec. 12, 2025
I've only been using this app for a few days, but I must say: it's very powerful. The ease of setup, flexibility and, most importantly, the customer facing side is incredibly helpful. I have been using another bot for about 3 years and was happy with it, but wanted something native to shopify. I was nervous to switch, but couldn't be happier so far. On top of that, if you need help or have an issue...the chat support is NEXT LEVEL elite. Quick, thorough, open to suggestions and they will help get anything done you need. Try it, you won't be disappointed.
Dec. 11, 2025
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