Moose: Live Chat WhatsApp, FAQ
MooseDesk - Support Helpdesk
Rating
5.0
feedback
178
chart
#433
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for the MooseDesk Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customization options, and exceptional customer service. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning specific team members like Mina, Anne, and Sam. The app's features, including live chat, email, social media integration, and FAQ section, were highly appreciated by users. Additionally, the app's cost-effectiveness and free service were major selling points for many reviewers. However, some users mentioned minor issues with specific functionalities but overall expressed satisfaction with the app.
Highlights
Rating Breakdown
All reviews
Nov. 19, 2024
I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!
Nov. 16, 2024
So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!
Nov. 16, 2024
I have a great experience with the advisors. They are very helpful and quick to resolve any issues you may be having. I recommend Moose.
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