Moose: AI Chatbot & Live Chat
Elevate customer support with AI chatbot, livechat & FAQs
Rating
5.0
feedback
482
chart
#231
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
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Less than a day
36%
-
Less than a month
33%
-
Less than a year
16%
-
More than a year
0%
Reviews Summary
The MooseDesk app has received overwhelmingly positive reviews from users. Customers appreciate the easy setup process, user-friendly navigation, and excellent support provided by the MooseDesk team, particularly mentioning Thomas, Mabel, Kelly, and Donna for their professionalism and quick responses. The app's features, such as the AI chatbot and live chat experience, have been praised for their effectiveness in enhancing customer interactions. Users also highlight the generous free plan, fast response times, and the team's willingness to address customization requests. However, some users mentioned minor issues with integration or setup, but these were promptly resolved by the support team.
Highlights
Review RSS Feed
All reviews
March 19, 2026
Mabel helped me to adjustment and moved the "Chat with us" button to the top as I requested, so it now appears as the first contact option. Thanks a lot Mabel!
March 3, 2026
Just installed MooseDesk app to enable an AI and Live Chat experience for our customers on our store. It was easy to set up, with user navigation very straight forward. Needed help putting our logo on the chat widget and on email notifications to customers and Thomas at MooseDesk was awesome -> very professional, knowledgeable, friendly and got it all sorted for us immediately. So far so good, we are off to a great start using MooseDesk.
Feb. 26, 2026
Great onboarding experience - Mabel was extremely helpful in setting up our new chatbot, we had it live in minutes
Hi Pretty You London, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Feb. 25, 2026
the support is very good
Hi NuvaHealth, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Feb. 25, 2026
Hi SBGFASHION, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
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