Moose AI Chatbot & Live Chat
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Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)
The chatbot's AI responses are very good and often avoid the need for human intervention. The Instagram message retrieval could be improved, but the tool is comprehensive, especially with its FAQ page.
LOVE THIS CHATBOT. Gives great answers, and very quickly.
Excellent Live Chat, Chat bot and customer service. Really affordable and does exactly what we need
Once again, AMAZING experience with Moose AI Chatbot customer service. I had several requests and Thomas made sure I was taken care of. He resoonded very quickly to my initial chat message and throughout our entire conversation. Thank you, Thomas... A+++++++
Hi NGA - No Girls Allowed, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app. I was able to train the bot with 120 common questions that answer probably 95% of my customers questions.
Hi EditStock, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
5 start support
Hi Rider, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel did a great job helping me resolve an issue accessing the mobile app. I am happy to be up and running now. Thank you Mabel!
Hi Ben's Deals, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel was nice.
Hi Mifuko, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
It's a great app... had a few hiccups starting up but Mabel imemdiately helped resolve all queries.
Hi Sunday Story, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel was very helpful despite interesting language barrier was very good to deal with.
Hi Maverick Overland Australia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Hi Keseriya, LLC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel has been so kind and supportive!
Hi Elite Peace, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
App was extremely easy to install and get setup. Had a small issue with the chat box and my top menu but Thomas from their customer service team was quick to respond and fix it within minutes. Thank you!
Hi BIRCH BOARDS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thomas was incredibly helpful in setting up my full Moosedesk system. I really appreciate how he walked me through every step and went the extra mile by coordinating with the relevant teams to resolve technical issues quickly and efficiently.
Mabel is exceptionally fast and always ready to resolve any issues. So far, the app has been easy to install and use. Thank you.
Hi PinkyParadise, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly. Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions. Thanks!
Hi RiverCross Diorama, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.
Hi Gemone Diamond, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Ame was great, had an issue I could not resolve even with custom css. She took care of it and got it resolved promptly. This app rocks right after install I already got a customer reaching out. Love it, clean simple fast!
Hi Bees Light Candles, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
So excited to implement the AI chat bot. Mabel is awesome! She is responsive and thorough. She is answered all of my questions. Highly recommend.
Hi The Shoe Fairy, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
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