Moose AI Chatbot & Live Chat

Great app, excellent customer service and AI features, VERY HAPPY WITH IT!

Great experience with MooseDesk! The support team is fast, friendly, and very helpful. Special thanks to Mabel for the excellent support. As a growing company, we really appreciate the features and see a lot of potential, especially with the AI. Looking forward to exploring more and seeing new features in the future! Highly recommended!

Mabel did a wonderful job guiding me throughout the process. We just switched to Moose AI, and I'm already seeing great potential in this chat agent.

Mabel and Thomas from the support were very resourceful and helpful with the issue I had. They escalated the issue with their dev team and stayed on to ensure that my issue is resolved. Thank you!

This is the best AI Chatbot on the market. It has everything. And when I need help setting something up I get access to live support. I had the pleasure of being helped by Kelly and she is amazing. She helped me set up everything I needed in minutes. If the leadership team sees this make sure you give her a pay rise. (Super happy with the app and the support)

Mabel is very helpful. Your response is timely and accurate.

The app is simple to set up and use. The support team is great. Mabel helped with any issues I had with set up and customization. She made sure I was happy with everything. She was great. I would definitely recommend this chatbot if you are looking for one.

Mabel did an awesome job fixing an issue with the setup of the app. It's not working great!

Great app, easy to learn and use. Awesome customer service from Thomas. I'd recommend.

The Moose Desk team is great; they always help you with whatever you need. Tomas helped me a lot with some things I didn't understand. Thanks!

Just installed MooseDesk app to enable an AI and Live Chat experience for our customers on our store. It was easy to set up, with user navigation very straight forward. Needed help putting our logo on the chat widget and on email notifications to customers and Thomas at MooseDesk was awesome -> very professional, knowledgeable, friendly and got it all sorted for us immediately. So far so good, we are off to a great start using MooseDesk.

Great onboarding experience - Mabel was extremely helpful in setting up our new chatbot, we had it live in minutes

the support is very good

Salve, mi hanno sempre risposto in maniera veloce professionale e disponibile. Onesti nelle tempistiche e nelle possibili risoluzioni del problema. Complimenti. Grazie

Excellent support and great free plan! I've been working with the MooseDesk team (Thomas and Mabel) to set up the AI chatbot for my store, and the support has been outstanding. They helped me solve multiple customization issues: - Widget opening directly to chat (no intermediate menu) - Translating welcome message to Italian - Fixing z-index issue with site header - Setting up 53 FAQs and Q&A for edge cases Response time is incredibly fast (usually under 6 hours), and they escalate complex issues to their dev team immediately. The team is professional, patient, and genuinely helpful. The free plan is generous (100 AI replies/month + unlimited live chat) and perfect for stores getting started. Highly recommended! 5/5 stars Special thanks to Thomas and Mabel for their excellent support!

Excellent support from Kelly and the MooseDesk team. Fast replies, professional communication and willingness to forward feature suggestions to the development team. The app works well for managing customer conversations. Thank you Kelly for your help!

So far so good. I love (and I mean I LOOOVE) this app. The best part isn't the technology but the team behind him. Ask a question - no matter how not so smart it may be and you get assisted. Shoutout to Thomas especially.

Great app and excellent service. This is the first time I’ve experienced an app support team this responsive. They answered all of my questions within minutes and implemented the necessary code changes quickly, at no additional cost. Highly recommended.

Thomas was great! Very helpful & kind.

Thomas was great and very patient. Randy EFX