Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
Feedback
486
Reviews
Chart
#619
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick response times, helpfulness, and professionalism of team members such as Mabel, Thomas, Kelly, and others. The app itself was described as easy to install and use, with features like AI chatbots and live chat functionality being highly valued by merchants. Users also appreciated the customization options available and the generous free plan offered by the app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 14%
Less than a day 34%
Less than a month 33%
Less than a year 17%
More than a year 1%
All reviews
5 / 5 Share
July 2, 2026

really good service

Store Using app Total reviews Average rating
Fresh Enough 18 days 3 5.0
5 / 5 Share
June 29, 2026

Ame is a fabulous rep, always going the extra step to help us find the best solution.

Store Using app Total reviews Average rating
Kaye Larcky 4 months 2 5.0
Developer Reply

Hi Kaye Larcky, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
June 25, 2026

Support helped me to solve my problem with WhatsApp chat , I did not know how and where to add my number , after all it was very simple,but without idications I couldn't make it

Store Using app Total reviews Average rating
Trand Nova 2 days 21 4.8
Developer Reply

Hi Trand Nova, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
June 23, 2026

Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!

Store Using app Total reviews Average rating
Real Prime Deals 4 months 5 5.0
Developer Reply

Hi Real Prime Deals, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
June 19, 2026

Perfect app for our need. Quick support from Maple. Highly recommended if you need a chatbot 24/24 for your customers.

Store Using app Total reviews Average rating
JENNY K TRAN | DIVINE 3 days 2 5.0
Developer Reply

Hi JENNY K TRAN | DIVINE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

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