Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
453
Reviews
Chart
#326
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's ease of use, helpful features, and exceptional customer support. Many users highlighted specific support team members like Paige, Ame, Mabel, Kelly, and Thomas for their outstanding assistance in customizations, issue resolutions, and overall support. The app's ability to reduce customer service workload, provide quick responses, and offer valuable AI features were also mentioned as key strengths. Users appreciated the responsiveness of the support team, the simplicity of the app setup, and the effectiveness of the AI chatbot.

Time spent using app
How long merchants keep the app installed.
Less than an hour 11%
Less than a day 35%
Less than a month 33%
Less than a year 16%
More than a year 1%
All reviews
5 / 5 Share
Aug. 12, 2026

Thank you Mabel for your kind support.

Store Using app Total reviews Average rating
Alobalo About 1 hour 2 5.0
5 / 5 Share
Aug. 12, 2026

This is app is very helpful and there is a lot that is provided in the free version. I highly recommend it and am glad that I found it. The support is also prompt and helping.

Store Using app Total reviews Average rating
White Champa About 2 months 7 5.0
5 / 5 Share
Aug. 12, 2026

Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!

Store Using app Total reviews Average rating
Krunchd 10 days 3 5.0
5 / 5 Share
Aug. 11, 2026

Mabel was very helpful and polit, thank you team

Store Using app Total reviews Average rating
Mirayaa About 17 hours 1 5.0
5 / 5 Share
Aug. 10, 2026

I run a startup and this app is a perfect fit for me. Very quick and helpful assistance from the team. I wanted to make a change to the Chat Widget and Kelly explained to me how to apply it in a very clear and simple way, the matter was solved in a couple of minutes

Store Using app Total reviews Average rating
Lares • Home About 1 hour 1 5.0

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