Moose: AI Chatbot & Live Chat
Elevate customer support with AI chatbot, livechat & FAQs
Rating
5.0
feedback
479
chart
#333
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
36%
-
Less than a month
33%
-
Less than a year
15%
-
More than a year
1%
Reviews Summary
The MooseDesk app has received overwhelmingly positive reviews from users. Customers appreciate the ease of setup and use, as well as the exceptional support provided by the team, particularly mentioning helpful individuals like Mabel, Thomas, and Kelly. The app's functionality, including AI chatbot features and live chat support, has been praised for being intuitive and user-friendly. Users also highlight the quick response times, professional communication, and willingness of the support team to address customization needs and technical issues promptly. Overall, MooseDesk is highly recommended for its effectiveness in enhancing customer support and engagement on Shopify stores.
Highlights
Review RSS Feed
All reviews
April 6, 2026
The app is simple to set up and use. The support team is great. Mabel helped with any issues I had with set up and customization. She made sure I was happy with everything. She was great. I would definitely recommend this chatbot if you are looking for one.
March 24, 2026
Mabel did an awesome job fixing an issue with the setup of the app. It's not working great!
Hi WineShippingBoxes.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
March 31, 2026
The Moose Desk team is great; they always help you with whatever you need. Tomas helped me a lot with some things I didn't understand. Thanks!
Hi Préval Fragrances, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
March 3, 2026
Just installed MooseDesk app to enable an AI and Live Chat experience for our customers on our store. It was easy to set up, with user navigation very straight forward. Needed help putting our logo on the chat widget and on email notifications to customers and Thomas at MooseDesk was awesome -> very professional, knowledgeable, friendly and got it all sorted for us immediately. So far so good, we are off to a great start using MooseDesk.
Hi natural element, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
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