Moose AI Chatbot & Live Chat
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Ame, Ann, Paige, Thomas, Mabel, and Kelly. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving. The app itself is described as easy to install and use, with features like AI chatbot responses and live chat functionality being highlighted as valuable. Users also mention the app's potential to reduce customer service workload and improve communication with customers. Some users express satisfaction with the free version's offerings and mention plans to upgrade to the paid version in the future.
Review RSS feed
The app has some many features that you won't feel the need to ever use any other app. You can have faqs and all within the chat window. You can also train your AI chatbot or have your team respond to the messages themselves whatever is convenient. Also there are option to add Scratch Card and Spin Wheel which is a nice add on to boost sales.
Hi Gupta Coins, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
very good mabel was helpful in setting up
Hi Bow Garden Centre, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
I have had a great experience. Mabel assisted me today and she had so much patience with me and helped me without frustration to get my score back up to 100. I really appreciate Moosedesk. Thank you for your help, you make a difference.
Hi Wild Cinderella's, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!
Hi CBD-Certified.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app so far! Ame was super helpful and kind in reply to my questions.
Hi PRYDZ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.