Moose AI Chatbot & Live Chat
UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
feedback
488
chart
#570
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
35%
-
Less than a month
33%
-
Less than a year
16%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of installation, helpful customer service, and the effectiveness of the AI chatbot. Many users specifically mentioned the exceptional support provided by team members like Mabel, Thomas, and Kelly. Customers appreciated the quick responses, customization options, and the value offered by the app's free plan. Some users mentioned minor issues at the beginning but highlighted how the support team promptly resolved them. Overall, the app seems to have a strong reputation for its user-friendly interface and efficient customer service, making it a valuable tool for ecommerce merchants.
Highlights
Review RSS Feed
All reviews
May 20, 2026
Great app. I was able to train the bot with 120 common questions that answer probably 95% of my customers questions.
May 19, 2026
Mabel did a great job helping me resolve an issue accessing the mobile app. I am happy to be up and running now. Thank you Mabel!
May 7, 2026
It's a great app... had a few hiccups starting up but Mabel imemdiately helped resolve all queries.
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