Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
Feedback
489
Reviews
Chart
#418
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick response times, helpfulness, and professionalism of team members such as Mabel, Thomas, Kelly, and others. The app itself was described as easy to install and use, with features like AI chatbots and live chat functionality being highly valued by merchants. Users also appreciated the customization options available and the generous free plan offered by the app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 14%
Less than a day 35%
Less than a month 33%
Less than a year 17%
More than a year 1%
All reviews
5 / 5 Share
June 12, 2026

Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)

Store Using app Total reviews Average rating
The Boujee Praline 6 5.0
5 / 5 Share
June 10, 2026

The chatbot's AI responses are very good and often avoid the need for human intervention. The Instagram message retrieval could be improved, but the tool is comprehensive, especially with its FAQ page.

Store Using app Total reviews Average rating
Ludisphere 8 months 65 3.8
5 / 5 Share
June 9, 2026

LOVE THIS CHATBOT. Gives great answers, and very quickly.

Store Using app Total reviews Average rating
Piracii 7 months 2 5.0
5 / 5 Share
June 4, 2026

Excellent Live Chat, Chat bot and customer service. Really affordable and does exactly what we need

Store Using app Total reviews Average rating
Barefoot Junkie 11 months 23 5.0
5 / 5 Share
May 27, 2026

Once again, AMAZING experience with Moose AI Chatbot customer service. I had several requests and Thomas made sure I was taken care of. He resoonded very quickly to my initial chat message and throughout our entire conversation. Thank you, Thomas... A+++++++

Store Using app Total reviews Average rating
NGA - No Girls Allowed 16 days 16 5.0
Developer Reply

Hi NGA - No Girls Allowed, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

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