Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
481
Reviews
Chart
#369
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with high praise for the exceptional support team. Users highlighted the quick response times, helpfulness, and knowledge of support agents such as Mabel, Thomas, Kelly, Ame, and Paige. The app itself was described as easy to install and use, with valuable features even in the free version. Customers appreciated the AI chatbot capabilities, live chat functionality, and the ability to customize the chat widget. Overall, users found the app to be a great tool for improving customer service and reducing workload.

Time spent using app
How long merchants keep the app installed.
Less than an hour 11%
Less than a day 33%
Less than a month 32%
Less than a year 16%
More than a year 1%
All reviews
5 / 5 Share
Sept. 3, 2026

Support and app itself works flawless. Especially Mabel from support team has been very helpful!

Store Using app Total reviews Average rating
Ikuista 8 months 2 5.0
5 / 5 Share
Sept. 2, 2026

support team is amazing.

Store Using app Total reviews Average rating
Filtrazen 1 day 2 4.5
5 / 5 Share
Aug. 28, 2026

Thanks for the great support and quick response. Everything worked.

Store Using app Total reviews Average rating
ArtLaserUA 10 months 1 5.0
5 / 5 Share
Aug. 24, 2026

Thomas was very helpful showing me how to complete the setup

Store Using app Total reviews Average rating
Smiths Attic 6 days 1 5.0
5 / 5 Share
Aug. 24, 2026

Great support team!

Store Using app Total reviews Average rating
Hidayah & Co. About 13 hours 5 5.0

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