Moose AI Chatbot & Live Chat
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Ame, Ann, Paige, Thomas, Mabel, and Kelly. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving. The app itself is described as easy to install and use, with features like AI chatbot responses and live chat functionality being highlighted as valuable. Users also mention the app's potential to reduce customer service workload and improve communication with customers. Some users express satisfaction with the free version's offerings and mention plans to upgrade to the paid version in the future.
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Great app so far! Ame was super helpful and kind in reply to my questions.
Thanks Ann to help me for my problem about the chatbot <3
We installed this app on two of our separate Shopify stores, but much to our surprise each store ended up with differing versions of the app. With Paige's clear understanding of the issue and persistence, she ensured both stores used the same version for styling & functionality continuity. We were very happy with Paige's support." Thank you!
Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!
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