Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
490
Reviews
Chart
#301
Shopify

All reviews

5 / 5 Share
Oct. 30, 2026

The app has some many features that you won't feel the need to ever use any other app. You can have faqs and all within the chat window. You can also train your AI chatbot or have your team respond to the messages themselves whatever is convenient. Also there are option to add Scratch Card and Spin Wheel which is a nice add on to boost sales.

Store Using app Total reviews Average rating
Gupta Coins 19 days 2 5.0
Developer Reply

Hi Gupta Coins, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Oct. 29, 2026

very good mabel was helpful in setting up

Store Using app Total reviews Average rating
Bow Garden Centre 12 minutes 1 5.0
Developer Reply

Hi Bow Garden Centre, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Oct. 23, 2026

I have had a great experience. Mabel assisted me today and she had so much patience with me and helped me without frustration to get my score back up to 100. I really appreciate Moosedesk. Thank you for your help, you make a difference.

Store Using app Total reviews Average rating
Wild Cinderella's 3 months 8 5.0
Developer Reply

Hi Wild Cinderella's, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Oct. 15, 2026

Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!

Store Using app Total reviews Average rating
CBD-Certified.com 16 days 10 5.0
Developer Reply

Hi CBD-Certified.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Oct. 6, 2026

Great app so far! Ame was super helpful and kind in reply to my questions.

Store Using app Total reviews Average rating
PRYDZ 6 days 4 5.0
Developer Reply

Hi PRYDZ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Oct. 5, 2026

Excellent support and a very helpful app. I had several questions about the AI chatbot, widget settings, language behavior, and human support flow, and Mabel was extremely patient and helpful throughout the whole process. She carefully checked the settings with me, involved the development team when needed, and stayed with the issue until we understood what was happening. I really appreciate the thoughtful support. Thank you, Mabel!

Store Using app Total reviews Average rating
Meridian Quiet 4 days 1 5.0
Developer Reply

Hi Meridian Quiet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Oct. 3, 2026

Thanks Ann to help me for my problem about the chatbot <3

Store Using app Total reviews Average rating
Velin 1 day 4 5.0
Developer Reply

Hi Velin, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Sept. 30, 2026

We installed this app on two of our separate Shopify stores, but much to our surprise each store ended up with differing versions of the app. With Paige's clear understanding of the issue and persistence, she ensured both stores used the same version for styling & functionality continuity. We were very happy with Paige's support." Thank you!

Store Using app Total reviews Average rating
REGROW About 6 hours 1 5.0
Developer Reply

Hi REGROW, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Sept. 29, 2026

Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!

Store Using app Total reviews Average rating
Developer Reply

Hi Pippo and Poppy's Online Play Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Sept. 3, 2026

Support and app itself works flawless. Especially Mabel from support team has been very helpful!

Store Using app Total reviews Average rating
Ikuista 8 months 2 5.0
Developer Reply

Hi Ikuista, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Sept. 2, 2026

support team is amazing.

Store Using app Total reviews Average rating
Filtrazen 1 day 2 4.5
Developer Reply

Hi Filtrazen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Aug. 28, 2026

Thanks for the great support and quick response. Everything worked.

Store Using app Total reviews Average rating
ArtLaserUA 10 months 1 5.0
Developer Reply

Hi ArtLaserUA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Aug. 24, 2026

Thomas was very helpful showing me how to complete the setup

Store Using app Total reviews Average rating
Smiths Attic 6 days 1 5.0
5 / 5 Share
Aug. 24, 2026

Great support team!

Store Using app Total reviews Average rating
Hidayah & Co. About 13 hours 5 5.0
Developer Reply

Hi Hidayah & Co., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Aug. 17, 2026

Great communication and was able to resolve my issue very quickly and efficiently.

Store Using app Total reviews Average rating
Mossy Oak Graphics 10 months 2 5.0
Developer Reply

Hi Mossy Oak Graphics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Aug. 13, 2026

I got assistance from Mabel today to help me change the font on my chat widget. She was excellent. Quick, friendly and just a pleasure to chat to. Thank you Moose and Mabel for your awesome service! Will totally recommend you guys!

Store Using app Total reviews Average rating
ComfyCo 17 minutes 1 5.0
5 / 5 Share
Aug. 12, 2026

Thank you Mabel for your kind support.

Store Using app Total reviews Average rating
Alobalo About 1 hour 2 5.0
5 / 5 Share
Aug. 12, 2026

This is app is very helpful and there is a lot that is provided in the free version. I highly recommend it and am glad that I found it. The support is also prompt and helping.

Store Using app Total reviews Average rating
White Champa About 2 months 7 5.0
5 / 5 Share
Aug. 12, 2026

Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!

Store Using app Total reviews Average rating
Krunchd 10 days 3 5.0
Developer Reply

Hi Krunchd, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Aug. 11, 2026

Mabel was very helpful and polit, thank you team

Store Using app Total reviews Average rating
Mirayaa About 17 hours 1 5.0
Developer Reply

Hi Mirayaa, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

Previous Page 1 of 23 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.