Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
483
Reviews
Chart
#295
Shopify

All reviews

5 / 5 Share
May 19, 2026

Mabel was nice.

Store Using app Total reviews Average rating
Mifuko 11 days 5 4.6
Developer Reply

Hi Mifuko, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
May 7, 2026

It's a great app... had a few hiccups starting up but Mabel imemdiately helped resolve all queries.

Store Using app Total reviews Average rating
Sunday Story About 1 hour 5 5.0
Developer Reply

Hi Sunday Story, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
May 6, 2026

Mabel was very helpful despite interesting language barrier was very good to deal with.

Store Using app Total reviews Average rating
Maverick Overland Australia About 1 hour 2 5.0
Developer Reply

Hi Maverick Overland Australia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
May 4, 2026

Store Using app Total reviews Average rating
Keseriya, LLC 26 minutes 1 5.0
Developer Reply

Hi Keseriya, LLC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
May 1, 2026

Mabel has been so kind and supportive!

Store Using app Total reviews Average rating
Elite Peace 5 months 4 5.0
Developer Reply

Hi Elite Peace, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 29, 2026

App was extremely easy to install and get setup. Had a small issue with the chat box and my top menu but Thomas from their customer service team was quick to respond and fix it within minutes. Thank you!

Store Using app Total reviews Average rating
BIRCH BOARDS 7 days 2 5.0
Developer Reply

Hi BIRCH BOARDS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 28, 2026

Thomas was incredibly helpful in setting up my full Moosedesk system. I really appreciate how he walked me through every step and went the extra mile by coordinating with the relevant teams to resolve technical issues quickly and efficiently.

Store Using app Total reviews Average rating
Queensley About 20 hours 1 5.0
Developer Reply

Hi Queensley, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 27, 2026

Mabel is exceptionally fast and always ready to resolve any issues. So far, the app has been easy to install and use. Thank you.

Store Using app Total reviews Average rating
PinkyParadise 21 days 2 5.0
Developer Reply

Hi PinkyParadise, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 24, 2026

It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly. Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions. Thanks!

Store Using app Total reviews Average rating
RiverCross Diorama 4 months 5 4.2
Developer Reply

Hi RiverCross Diorama, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 24, 2026

It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.

Store Using app Total reviews Average rating
Gemone Diamond 4 months 4 5.0
Developer Reply

Hi Gemone Diamond, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 23, 2026

Ame was great, had an issue I could not resolve even with custom css. She took care of it and got it resolved promptly. This app rocks right after install I already got a customer reaching out. Love it, clean simple fast!

Store Using app Total reviews Average rating
Bees Light Candles About 6 hours 8 4.6
Developer Reply

Hi Bees Light Candles, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 21, 2026

So excited to implement the AI chat bot. Mabel is awesome! She is responsive and thorough. She is answered all of my questions. Highly recommend.

Store Using app Total reviews Average rating
The Shoe Fairy About 1 year 11 5.0
Developer Reply

Hi The Shoe Fairy, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 16, 2026

Great app, excellent customer service and AI features, VERY HAPPY WITH IT!

Store Using app Total reviews Average rating
HatarShop 2 days 9 5.0
Developer Reply

Hi HatarShop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 15, 2026

Great experience with MooseDesk! The support team is fast, friendly, and very helpful. Special thanks to Mabel for the excellent support. As a growing company, we really appreciate the features and see a lot of potential, especially with the AI. Looking forward to exploring more and seeing new features in the future! Highly recommended!

Store Using app Total reviews Average rating
Creative Cosmetics 8 months 5 5.0
Developer Reply

Hi Creative Cosmetics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 15, 2026

Mabel did a wonderful job guiding me throughout the process. We just switched to Moose AI, and I'm already seeing great potential in this chat agent.

Store Using app Total reviews Average rating
JENNEN Shoes About 1 hour 7 5.0
Developer Reply

Hi JENNEN Shoes, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 14, 2026

Mabel and Thomas from the support were very resourceful and helpful with the issue I had. They escalated the issue with their dev team and stayed on to ensure that my issue is resolved. Thank you!

Store Using app Total reviews Average rating
Vilden 3 months 3 5.0
Developer Reply

Hi Vilden, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 12, 2026

This is the best AI Chatbot on the market. It has everything. And when I need help setting something up I get access to live support. I had the pleasure of being helped by Kelly and she is amazing. She helped me set up everything I needed in minutes. If the leadership team sees this make sure you give her a pay rise. (Super happy with the app and the support)

Store Using app Total reviews Average rating
FX Detailing 2 months 1 5.0
Developer Reply

Hi FX Detailing, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 9, 2026

Mabel is very helpful. Your response is timely and accurate.

Store Using app Total reviews Average rating
SVAKOM 5 months 10 4.9
Developer Reply

Hi SVAKOM, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
April 6, 2026

The app is simple to set up and use. The support team is great. Mabel helped with any issues I had with set up and customization. She made sure I was happy with everything. She was great. I would definitely recommend this chatbot if you are looking for one.

Store Using app Total reviews Average rating
Mope's Merch 6 months 2 5.0
Developer Reply

Hi Mope's Merch, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
March 24, 2026

Mabel did an awesome job fixing an issue with the setup of the app. It's not working great!

Store Using app Total reviews Average rating
WineShippingBoxes.com About 1 hour 4 5.0
Developer Reply

Hi WineShippingBoxes.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

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