All reviews

Rating Breakdown

  • 5
    97% (447 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (410)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2025

good

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

This app is very nice and free. Easy to use and support team "MINA" respond and fix the issue so quick.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great app and excellent support. The team is very responsive and helpful. It works smoothly and delivers exactly what we needed. Highly recommended.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Store

XPOLAR

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

I’ve been really impressed with MooseDesk so far. The AI chatbot (using GPT-4) works very well with my store and instantly understands all of my product information, which saves me a lot of time on support. Highly recommended if you’re looking for a helpdesk solution with a smart AI assistant and responsive support.

Store

BuyX.ro

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

شكرا للقائمين علي هذا التطبيق الرائع والدعم الراقي السريع شكراً لكي kelly ساعدني بصبر جميل شكرا لكي

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Fantastic app! Super easy to use, clean design, and works perfectly. A must-have live chat for any Shopify store!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

A worthy app to use Live Chat and AI Chatbot. Mabel support is awesome.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 26, 2025

I am still figuring it out but I think it good. I like how there's always someone to help when needed.

Using app

About 23 hours

Total reviews

7

Average rating

4.6

Developer Reply

Hi Mindful Of Faith, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means so much to us, as it helps us keep improving and ensure you always enjoy the best possible experience. Our team is delighted to hear that you have been getting prompt assistance from our team. At the same time, we’d love to know what you feel defines a true 5-star service. Was there anything in particular you think we could improve? Your perspective will give us valuable guidance to further refine our app and service. Thank you once again for choosing us and for supporting our growth. 🙏

5 / 5 Share

Nov. 26, 2025

Extremely fast support, Mabel was quick in helping add my chat quota. 10/10 customer service would recommend!

Store

Veenyx

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Thomas was very helpful answering my inquiry. Thanks!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Store

GSMnet

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

amazing app and amazing support, special thanks to Kelly!

Using app

40 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Simple and easy to use with most features of others paying app. Thanks to Mabel who offered quick and good support

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi Kool Seoul, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means so much to us, as it helps us keep improving and ensure you always enjoy the best possible experience. Our team is delighted to hear your kind words about how easy and simple to use our features. At the same time, we’d love to know what you feel defines a true 5-star service. Was there anything in particular you think we could improve? Your perspective will give us valuable guidance to further refine our app and service. Thank you once again for choosing us and for supporting our growth. 🙏

5 / 5 Share

Nov. 21, 2025

Very fast support (Kelly) which helped with any Question i had.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Fantastic support, good UX and easy learning curve to teach the chat bot.

Store

Wuvra

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

EXCELLENT APP. I GOT ASSISTANCE FROM MABEL, WHO HELPED ME SET IT UP FOR MY STORE.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Love the app! Donna was really helpful and they were putting so much effort in giving the solution to me. Great app and customer service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0